The front desk staff were exceptionally friendly and welcoming. The on-site restaurant is truly a hidden gem—both the food and drinks were outstanding. The only issue I encountered was with the air conditioning in the room. It was quite noisy, so I turned it off before bed to get a better night’s sleep. However, I woke up early in the morning to find it had turned itself back on and the room temperature had dropped to 18°C which was uncomfortably cold. I mentioned this to the front desk during check-out and the staff member sincerely apologized and assured me they would look into it. I appreciated the way the situation was handled. And the other thing is the room is a bit overpriced.
The location is superb good. It is a SkyTrain hotel.
The staff is friendly. The room quality is good, clean and cozy.
The hotel swimming pool is amazing, it is a wonderful place for individual, couple and family.
Due to it is a ****** hotel, you need to accept your neighbour made some noise after midnight.
And this hotel has already been the first stated owned hotel, it is worth to stay when in town.
Great stop from Vancouver to Jasper. Room is spacious and clean, staff is friendly. Close to restaurants. Nice location. It has its own parking lot so parking is not an issue. Overall, we enjoyed our stay!
Starting in Hanoi we arrived at Vancouver airport at 19:00 and would fly the next day at 14:00 to Mexico.
Perfect schedule for a night in the hotel. The Check inn was fast. We got an offer for diner and breakfast. But not that hungry so we decided to skip it and eat some simple breakfast on the airport itself the next day. If you are hungry and have time, it looked like a nice deal. Look up the deal before you go so you know if you want it.
The room was clean, big and had good wifi. The location is perfect, you get your bags and walk to the hotel. No need for transport or go into the cold.
Only the room felt cold. We put the heater on 26 Celcius, but i think it just got 18 celcius. That is cold when you stayed in Asian heat for a few months.
But we had a perfect sleep in a big warm bed and started the rest of our journey refreshed.
ผผู้เข้าพักStaff was totally excellent. The room is clean. Bed is very comfortable. The hot tub was just fantastic. Nice swimming pool. Food was good and I have no complaints at all.
ผผู้เข้าพักThe hotel staff are very helpful. I always leave bags when I’m away skiing for the week.
Checked in quickly.
Rooms are big, immaculately clean, quiet and have v comfy beds. They are also nicely decorated. Got coffee machine, fridge, microwave & good wifi. Breakfast is pretty good. Got some fresh fruit, decent scrambled eggs, yoghurt and porridge if wanting more healthy options.
It has a pool which is nice.
Hall decor is now a bit dated and could do with being re-decorated.
CCDTThere’s free parking, swimming pool and a drive through kfc within walking distance. There’s also a shopping mall just across the street. Free parking on site as well. Room was decent with hot water and mini fridge and kettle with coffee and tea from reception.
CchiwaiFriendly staff. Pet friendly. We have a dog staying with us and with a balcony where it was easy for us to let the dog out late at night was excellent. However, next room was having the renovation of pipe work til 9pm and workers are quite noisy.
Yyalugood location, close to the airport. hotel is nice and clean. but breakfast is not included when you pay more than $200/night. there is no central air condistioning. the air conditioner is noisy and disturbing. seems everything is expensive in Kelowna.
ผผู้เข้าพักWith the history of this hotel of over 20 years, the overall cleanliness and maintenance is very much above average. I like the location right beside the mountain. I did use the swimming pool for a bit and it was relatively small given many tourists would use it in summer time. It has a jacuzzi inside and it was nice. The staffs are very friendly and nice and welcoming so another good experience to share.
NNever SleepsThe location is superb good. It is a SkyTrain hotel.
The staff is friendly. The room quality is good, clean and cozy.
The hotel swimming pool is amazing, it is a wonderful place for individual, couple and family.
Due to it is a ****** hotel, you need to accept your neighbour made some noise after midnight.
And this hotel has already been the first stated owned hotel, it is worth to stay when in town.