Overall a nice trip, and a pretty fancy hotel for the price. I would consider it more like a 4**** hotel than a 5 star, personally.
highlights:
- beautiful lobby and view from our room of the mountains, beach, etc.
- kind people at the desk and otherwise. very safe inside even though neighborhood is a bit sketchy at times.
- great bed, windows, bathtub, etc..
- affordable as an american for level of service.
- spa and rooftop restaurant are amazing. gym is great too!
dealbreakers: (may stop me from booking next time)
- wifi was basically broken the entire time in our room, and in the hotel at times. less than 10mbits, and no signal in most of our room. front desk said several times they'd fix but I don't think they have the ability to actually fix it. many other people had this issue as well. at a 5* hotel, this should not be happening. major issue, had to do meetings in the lobby to get it to function at all.
- breakfast is *good* but definitely caters towards a local brazilian diet (very few options for vegans). as a vegetarian, I'll just say I ate a lot of eggs and cheese. but hey, that's brazil so not digging on the hotel too much on that.
- elevator is incredibly busy, and there were times where it literally said ”not available” and we had to wait 5 minutes to actually use it.
- there are *TONS* of families with kids in and around the pool when we went. so environment was quite loud and crazy most of the time. they do timeshares so I think mostly big families frequent the hotel.
- we booked and paid extra for the *Junior Suite* (with a large living room as well as bath). the front desk gave us the *room with bath* which ended up being nice.. but is half the size, and refused to put us in the junior suite room, even after showing the reservation. this may be a Trip.com issue instead of the hotel.. but they didn't offer any compensation or flexibility for us. trip did refund us the difference in price though.
overall, its a great deal for the price, and the architecture is amazing, the room is nice, good water pressure. horrible wifi and very few vegetarian options made it difficult to recommend again, but we liked our stay nonetheless.
Foi tudo maravilhoso equipe desde a chegada ate a saida super atenciosos … Voltaremos muitas vezes
Viemos pra um festq fe aniv de familia e ficqmos hospedados aqui e super indico !!!
Hotel room is huge, the facility is a bit old and the windows are not top to bottom, but I still get amazing views..
There's no free bottled water provided. This is a very odd thing for a five star hotel.
I used the spa treatment as well, it was okay.
The location is very good, right next to the beach. There is a big supermarket nearby.
O Hotel é ótimo. Só a propaganda da TRIP, deixa muito pequena a observação que é sem café e bem grande o texto REFEIÇÕES, CAFÉ DA MANHÃ. Quem compra na pressa acaba se enganando. A Trip precisa deixar maior e mais claro quando a reserva é sem café.
Hôtel correct pour le prix .. bon emplacement. Très bon pdj varié. Personnel aimable.
Le seul souci c est que la chambre au dessus était en travaux pendant notre séjour☹️ sinon tout était parfait. Piscine et vue sympa rooftop
The location is good, walking distance to most of the places n centro. 2 big supermarkets located right opposite hotel which make it very convenient. Breakfast was basic but goid enough to stay your day. Value for money
ผผู้เข้าพักMoro no Rio de Janeiro, conheço muito bem e já morei na barra é recreio, amo essa região, está no hotel facilita está em eventos sem a preocupação de se estressar mantendo o tempo livre para melhor mobilidade para eventos na região. Recomendo com certeza a conhecerem o hotel. Vai conciliar o melhor do bairro com praias belíssimas da Barra da Tijuca e Recreios dos Bandeirantes. E muitas outras maravilhas do Rio de Janeiro.
ผผู้เข้าพักReally lovely hotel in a nice part of Rio. Staff are really friendly and helpful, especially as I speak English and everyone else is speaking Portuguese. The room was lovely and clean and the cleaners came here everyday to freshen up the room, put fresh towels in the bathroom and change the sheets. The pool was lovely and very quiet which made the experience much better. I didn’t have breakfast at the hotel very much but the one day that I did, there was a good variety of food. Can’t fault this hotel, very pleasant and would definitely stay here again.
DDariusz FaHotel z naciąganymi 4 gwiazdkami. Pokoje ok z dość małymi łóżkami czyste i schludne. Śniadania ok. Jedyne co może przeszkadzać to sposób dbania o czystość. Stoły przecierane są jedną chustką bez detergentu a okruchy i inne części jedzenia zrzucane na podłogę. Recepcja ogólnie jest bo jest - brak empatii i niesienia pomocy.
ผผู้เข้าพักApenas duas críticas. Meu quarto estava sem tv a cabo. Liguei para recepção reclamando. Informaram que iriam enviar um técnico de ti imediatamente pra resolver. Estou esperando esse técnico até hj...
Fiquei minha estadia toda sem ver tv.
A segunda é o café da manhã. Já fui em hotéis bem menores com uma qualidade incrível do serviço de café da amanhã. O hotel deixa um pouco a desejar nesse quesito.
De resto foi uma boa experiência e eu voltaria novamente.
ผผู้เข้าพักAo chegar, queriam me colocar em um quarto diferente ao contratado. Precisei provar que o quarto contratado divergia do oferecido. Para acessar ao quarto, precisava reativar o cartão-chave em cada oportunidade, tendo de recorrer a recepção do Hotel de 4-5 vezes ao dia, o que gerava perda de tempo e mal estar. Por último, o colchão era muito velho. Dava pra sentir a protuberancia das molas machucando as costas. As almofadas eram baixas e só davam 1 por hóspede. Não havia mantas extras para as noites frias. As noite de sono não eram reparadoras. Não sei como era classificado com 4 estrelas. Não voltarei.
ผผู้เข้าพักMy first room had the worst stains on the chair and sofa. No way should this room been allowed for check in. I booked a queen bed apartment and was moved to a. Double bed room with a view as trade. I was tired and could not be bothered to argue.
There was an apology by the checkin staff.
The breakfast is average (I came from Salvador where breakfast was amazing).
Housekeeping and services were good - all the ladies were nice and pleasant.
The bed had one pillow and the sheets had holes. There was no spare blanket in the room and the duvet provided was not the best so it got cold on a few nights and was too hot on others.
Shower facilities were good but no skin lotion in the room which was fine as I had my own.
No free water in the room only the minibar too - had to go to ibis hotel next door at like 2am to buy stuff there …both hotels are linked
Generally the stay was mediocre and the area does not have anything to do. It is ok and central for Uber which was a bonus.
Would I stay there again - hardly likely
Would I challenge that I am owed money as the room I paid for is not what I was given - may do …if I have the energy
Hopefully Novotel would reach out to me before that happens
Images below
ผผู้เข้าพักI stayed at H Niterói Hotel for 4 nights and 5 days, and it was an unforgettable experience.
• Location: The hotel boasts a stunning view of Rio de Janeiro, with iconic sights like Sugarloaf Mountain and Christ the Redeemer visible right from the property. Its prime location adds immense value to the stay.
• Rooftop Amenities: The rooftop is a standout feature, offering a breathtaking pool and panoramic views that are simply spectacular. It’s the perfect spot to relax and soak in the beauty of Rio.
• Service: The staff at H Niterói Hotel were outstanding—attentive, friendly, and professional, ensuring every need was met promptly and courteously.
• Cleanliness: Immaculate housekeeping throughout the hotel, from the spotless rooms to the pristine common areas, was impressive.
• Dining: The restaurant provided a fantastic dining experience, with a diverse menu and exceptional service to match.
• Room Comfort: My room was spacious, well-equipped, and featured large windows that perfectly framed the incredible view of Rio.
Overall, H Niterói Hotel delivers a perfect blend of comfort, luxury, and unparalleled views. I highly recommend it to anyone looking to experience Niterói/Rio de Janeiro at its finest!