O acesso ao estacionamento pela rua dos fundos hotel é deserto embora seja fechado. Também estranhei nessa hospedagem a cobrança do estacionamento sem aviso prévio na reserva. O restante foi bom. Gosto de me hospedar neste hotel.
Quarto de tamanho agradável e confortável, mas necessitando de manutenção (Chuveiro pingando, ducha higiênica vazando, sinais de mofo no banheiro), mas se você deseja quer economizar e não se importa com detalhes. Eu super indico esse hotel, pois o preço é justo e a localização é maravilhosa, junto com um café da manhã muito gostoso e farto.
Eu e meu Esposo já somos clientes neste hotel em cabo frio, há muitos anos porque sempre éramos bem atendidos. A localização dele é boa , os quartos são muitos bem limpos e cheirosos e o café da manhã também é bem servido no restaurante. Mas desta vez deixou a desejar no atendimento na recepção , fomos muito maltratados o recepcionista muito grosseiro, sei educação para tratar as pessoas que são hóspedes do hotel . Ele ainda falou pra mim e meu Esposo tanto faz vocês cancelar ou não as diárias, como se a gente fosse ninguém me sentir muito mal com essa situação porque fomos pra curtir e não se aborrecer e isso nunca aconteceu comigo. Pedimos pra falar com a gerente Alessandra que nem deu importância a nosso caso e ainda falou que é porque ele o recepcionista é novo . Enfim faltou educação e empatia com o atendimento aos hóspedes desse hotel. Fiquei decepcionada !!!
BOM DIA!
O ATENDIMENTO NA RECEPÇÃO DO CAIO E JHONATAS EXCELENTE!
DOS DEMAIS FUNCIONARIOS OTIMOS!
HORÁRIO DO CAFÉ DA MANHÂ FIZEMOS UMA SUGESTÃO, POIS HORÁRIO DE 08:00 HS FICA TARDE, FALAMOS QUE O IDEAL SERIA PELO MENOS O INÍCIO ÀS 07 HORAS.
AS TOALHAS NA CHEGADA ( SÓ TINHA UMA , TIVE DE PEGAR OUTRA E NÃO TINHA DE ROSTO, DERAAM DE BANHO NO LUGAR ) REGULARES, PRINCIPALMETE NA TROCA , COLOCARAM UMAS TOALHAS BEM RUINS, NÃO TINHA TAPETINHO DE BANHEIRO , TINHAMOS QUE PISAR NO CHÃO COM OS PÉS MOLHADOS.
UM ABRAÇO!
O hotel cumpriu com as expectativas em termos de localização, limpeza e qualidade/diversidade do pequeno almoço.
Penso que poderá melhorar a responsividade da receção a pedidos dos hóspedes, assim como a comodidade do quarto em si, já que as cortinas não permitiam cobrir a totalidade da janela e, dessa forma, entrava alguma luz no quarto de manhã (amanhece bem cedo).
Great hotel with a great location - besides being on Copacabana, Ipanema is also within walking distance. The room was very clean, and you also have great French cosmetics Lóccitane for hair and body. I have no words to describe the great breakfast, which was very rich! I am very happy with my 5-day stay here and would come back again.Free chairs and umbrella on the beach.Amazing view from the bar and rooftop pool.Most delisious coffe I've had her in Rio.
BBianca Cosme CoelhoEstadia com conforto necessário e tranquilidade. Ambientes do hotel muito limpos e atendentes sempre muito atenciosos. Fomos muito bem recebidos e atendidos.
BBanruochuanThis is an extremely impressive hotel i have ever experienced.
The most impressive aspect is the service and Diego is a legend! Everything you need can be solved and managed by Diego super, professionally, systematically, precisely, prompt and warmly, just like magic and miracle.
if I could score higher, I would have given triple so high as full score for Diego's service!
I am really really glad to recall the days in this hotel!!!
ผผู้เข้าพักVery friendly staff, nice hotel. I booked a suite for one night, the room was clean although it could use some refurbishing. One window didn't lock, so the noise from the street was constant. Located in a street with some stores, but not an area where you feel safe walking around. No toiletries included apart from s soap and shower gel/shampoo. Coffee machine in the bedroom with 2 coffee pods. I couldn't see a menu anywhere, assumed these were complimentary, as in most hotels where you rent a suite. I was surprised to be charged 1.5 USD per capsule on checkout, and that there was a QR code informing me of this in the room. I couldn't find it anywhere though.
All in all, great staff, but there is definitely a much better price to service/location ratio than this hotel in Rio
ผผู้เข้าพักWe booked this hotel in Nov at an inflated price of $1500 USD for 4 nights assuming there'd be rooftop access on NYE since the hotel website didn't call out a ticketed event for that night. When we arrived, the staff told us it was in fact a ticketed event for an additional $300 USD. Perhaps our oversight but we scowered the website before booking at such a high price and it wasn't there. The manager was very helpful in accommodating a cancellation if needed, ultimately we were too tired to pack and unpack again and waste another day in transit so we stayed and bought the tickets.
Check in is 2pm. We arrived at 1pm and they said they had a room for us. It wasn't ready so we went to the pool where again, service was wonderful. Front desk gave us a tour of 2 rooms to choose from which was great, but then msgd me and said they'd have a diff room ready at 2:30. We went down at 3pm and the room changed yet again and the new room still wasn't ready. We got a room with no apologies at 4pm.
The room was standard. Strong cleaning smell but decent. The shower hose didn't stay in place. The shower drain did not work at all - we had to kick the water to the corner each time for it to drain or pools of water stayed until the next day. The sink also didn't drain. The toilet stopped flushing. We had a plate with one chocolate on it from NYE which by the next day was covered in ants. We are very tidy girls and give some grace for older hotels to have some flaws, but the experience for the price we paid made us appreciate the airbnbs we'd stayed at before checking in here.
Location is great, gym and pool are great, but not worth the $ for NYE or Carnival.
ผผู้เข้าพักFoi minha primeira hospedagem em hotel, fui muito bem tratada do início ao fim. As instalações super novas e atemporais. Muito lindo os jardins, tudo muito bem cuidado.
A comida impecável, os funcionários te fazem se sentir em casa. Super recomendo.
ผผู้เข้าพักThis property has the potential to be amazing, but it needs a few key updates. The location is fabulous, the staff is excellent, and the restaurant is great both in terms of service and food quality.
The room was spacious, and the balcony was unbeatable. If you only speak English, you can get by staying here because all of the staff speak excellent English. We encountered a problem when the showerhead broke off, but the repairman came reasonably quickly to replace it, and he was very polite and not disruptive. We ordered room service, and Dom Rio, the hotel’s restaurant, delivered it quickly. I had the filet which was cooked properly to the correct temperature (medium rare). My fiancé had the alfredo pasta which she liked a lot. The breakfast had a huge selection, and everything tasted good.
The only thing keeping this hotel from earning top marks is the general state of much of the decor in the rooms. The curtains look shabby and dirty from moisture, and the wood of the cabinets is warped also. It is very hard to maintain a room that is constantly exposed to salt water and ocean breeze, but the materials chosen have not stood up to age.
I would recommend staying here if you are interested in staying in Barra at a nice but reasonably priced hotel, but don’t expect the finest luxury. Expect a very large, fairly clean room with a comfortable bed and an amazing view.
LLady KwenadiI had a great stay at Hotel Atlântico Rio! They kindly allowed me to check in a few hours early, which made a big difference after a long journey. The staff were warm, helpful, and professional throughout my visit. The breakfast was fresh and satisfying, with plenty of options to start the day right. One of the best parts is the location — just a short walk to Copacabana Beach, perfect for catching the sunrise. I would definitely stay here again and recommend it to anyone visiting Rio.