I have a complaint. Yesterday, I came to breakfast according to my reservation at the hotel. I did not find a table and I did not find anyone to receive me. So I went to a table where there was no one. I sat down to eat breakfast. I was surprised that the waiter asked me to leave the table in front of everyone, which embarrassed me in front of everyone present and put me at a far table. About the people, and I had to talk to the manager Marco to solve my problem. First, he refused to shake my hand. He showed me the guest list and that I was at the bottom of the list and did not deserve to be in view. He told me that he would reserve a table for me for tomorrow, but when I arrived today, I did not find my room number on any table nor anyone to guide me. Where is the professionalism in this dealing? And the manager tells me that I am at the bottom of the list and I do not deserve your good place!!!
لا انصح ب الفندق من سوء الإدارة و سوء التعامل موظفين المطعم
إذا حجزت لا تحجز بفطور عنصريه تعامل سيء جدا من اسوء تعامل في الفنادق الي زرتها موقعه جميل ولكن إدارة سيئه
EEissa ShamiyehI have a complaint. Yesterday, I came to breakfast according to my reservation at the hotel. I did not find a table and I did not find anyone to receive me. So I went to a table where there was no one. I sat down to eat breakfast. I was surprised that the waiter asked me to leave the table in front of everyone, which embarrassed me in front of everyone present and put me at a far table. About the people, and I had to talk to the manager Marco to solve my problem. First, he refused to shake my hand. He showed me the guest list and that I was at the bottom of the list and did not deserve to be in view. He told me that he would reserve a table for me for tomorrow, but when I arrived today, I did not find my room number on any table nor anyone to guide me. Where is the professionalism in this dealing? And the manager tells me that I am at the bottom of the list and I do not deserve your good place!!!
لا انصح ب الفندق من سوء الإدارة و سوء التعامل موظفين المطعم
إذا حجزت لا تحجز بفطور عنصريه تعامل سيء جدا من اسوء تعامل في الفنادق الي زرتها موقعه جميل ولكن إدارة سيئه
AArif Mohamed AlaliAmazing stayed! We enjoyed our stay from our check in until we went out from the hotel. The welcoming from the receptionists were amazing and they gave us a welcoming drink. The view from our room was amazing and the breakfast was good but not the best. Overall about the hotel was Perfect! .. you should be aware that some places are near by the hotel, they closed early so you should prepare yourself from this condition. And this is my second time that i booked with them and i recommend all people to book in this hotel. Sure i will be back 👍
استمتعنا بالسكن في الفندق ! الصراحة الاستقبال كان طيب من اول وصولنا للفندق و وقت ما طلعنا من الفندق و يعطونكم مشروب ترحيبي اثناء الوصول. الصراحة الاطلالة كانت جميلة من غرفتنا و عن الريوق جيد ولكن مب الافضل. بس بشكل عام يستاهل السكن و الحجز في الفندق.. لازم اتحطون في بالكم بان معظم المحلات او المطاعم اتسكر من وقت فلازم اترتبون اموركم من هذي الناحية .. انصحكم بزيارة الفندق و لي رجعة مرة ثانية مع العلم بانه ثاني مرة احجز عندهم 👌
JJimlam552Woke up feeling like a million bucks. The bed was that good.”
· ”This room is my new happy place. Already planning my next trip back.”
· ”10/10 would recommend to my future self.”
· ”Turn-down service? More like turn-up for amazing service!”
· ”Found my home away from home. Perfect in every way.”
· ”The shower pressure was a spiritual experience. Thank you.”
· ”Peace, quiet, and fluffy robes. What more could you want?”
ผผู้เข้าพักGood location and beautiful hotel. We are a family of two adults and three kids( age between 9 to 13). Hotel charged us for three adults and two kids. Three nights we ended up paying 3000euro plus. Cost is pretty high and the most hurting point is that we only got to know this upon check out…