โพสต์เมื่อ 6 ส.ค. 2026|ห้องสแตนดาร์ดสวีท
ผู้เข้าพัก
The room was a good size and the beds were comfortable. Housekeeping was reliable, with fresh towels and bottled water provided every day.
Breakfast offered a good variety of food, and items were replenished quickly by attentive staff.
Unfortunately, there were numerous flies around the dining area and on the uncovered food, which significantly detracted from the experience.
Room service was generally acceptable, although the quality did not reflect the prices charged. It felt expensive for what was provided and fell short of what I would expect from a four-star hotel.
The complimentary shuttle bus to the beach was a welcome benefit.
Unfortunately, my positive impression of the hotel changed dramatically midway through our stay.
Shortly after room service had delivered our meal, I received a phone call asking me to come to reception. I was informed that because my room service bill was approaching £100, I needed to settle it immediately as I was considered a “high-risk” guest. I found this surprising and inappropriate, particularly as I had already paid for my accommodation in full before arriving.
When I attempted to pay by card, I was told twice that my payment had failed. I was then asked to use another card, which I did.
When I returned to my room to eat my now cold meal, I checked my banking app to understand why my first card had supposedly failed. To my surprise, I discovered that all three payment attempts had actually been processed, meaning I had been charged three times.
I immediately returned to reception and showed staff the transactions on my banking app. Despite the evidence, I was initially told the payments had not gone through, that I was mistaken, and that everything would automatically correct itself once they balanced the accounts at the end of the day.
The refund did not happen.
The following day I returned to reception with the same evidence. Staff apologised and acknowledged that I had indeed been charged multiple times, assuring me that a refund would be processed. However, I was repeatedly told that the matter would be dealt with by the accounts department and that it could take up to 21 days for my money to be returned.
As I was checking out today, four days after the duplicate charges were made, I had still not received the promised refund or the written confirmation that I had repeatedly requested. In an effort to resolve the matter privately before leaving, I also sent a polite WhatsApp message to the hotel outlining my concerns and requesting assistance. That message received no response.
Most concerning of all, during the checkout process the same member of reception staff attempted to charge me again for the very same room service bill that had already been paid and had resulted in the duplicate charges. Had I not been paying close attention, I could easily have been charged yet again.
If I had been travelling on a tighter budget, having hundreds of pounds tied up because of the hotel’s mistake could have had a serious impact on the remainder of my trip. What disappointed me most was not that an error occurred—mistakes happen in every business—but the lack of urgency, accountability and communication in resolving it.
Overall, there were aspects of the hotel that we genuinely enjoyed. The reception team were friendly, housekeeping was reliable, and breakfast staff worked hard. Unfortunately, the handling of this financial issue completely overshadowed those positives.
I have retained screenshots of the duplicate transactions, my banking records and my communications with the hotel. This review is an accurate account of my experience. If my refund is received promptly after my departure, I will happily update this review to reflect that. However, based on my experience, I cannot recommend this hotel until it improves both its payment procedures and its handling of customer complaints.
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:฿ 1,503
โพสต์เมื่อ 14 พ.ย. 2022
Navid
โรงแรมที่ดีมาก พนักงานที่ดีและบริการที่ยอดเยี่ยมและน่าทึ่ง
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:฿ 2,277
โพสต์เมื่อ 21 ก.ค. 2025
ผู้เข้าพักI recently spent my summer holiday at this resort and overall, it was a very enjoyable and relaxing experience. The resort offers a great combination of comfort, family-friendly activities, and beachfront access that made our stay memorable.
The rooms were comfortable, perfect for unwinding after a long day in the sun. The beds were cozy, and the housekeeping service kept everything tidy and fresh.
The food was another highlight of the stay. There was a wide variety of dishes available, with something to satisfy every taste. From freshly grilled meats to well-prepared vegetarian options, we found the meals consistently delicious. There were also plenty of kid-friendly choices, which made dining as a family much easier.
For families traveling with children, this resort really shines. There are numerous activities tailored for kids, including a dedicated water splash zone that kept our little ones entertained for hours. The resort features two swimming pools, one for adults and another specifically for children, so everyone has their own space to relax or play.
One of the biggest advantages of this resort is its location, situated right next to the beach, it only takes a few steps to get from your room to the sea. The beach area was clean and well-maintained, with loungers available for guests to relax and enjoy the view.
In the evenings, the resort comes alive with music and live performances. These nightly events create a vibrant atmosphere and offer a great way to wind down after a day in the sun. It really added a fun and lively touch to the overall experience.
That said, there were a couple of areas where the resort could improve. The staff's knowledge of English was quite limited, which occasionally led to miscommunications. For instance, I ordered a pide with meat on two different occasions and received a cheese one both times. Similar mix-ups happened with other items as well, so it's something to keep in mind if you don’t speak the local language.
Another small issue was with the room service system. The resort provides door tags to indicate if you don't want your room cleaned, but unfortunately, those signs were often ignored. Even when we hung the “Do Not Disturb” label, housekeeping still entered the room, which was a bit frustrating.
Despite these minor issues, the resort offers a great value and a wonderful setting for a family holiday.
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:฿ 5,495
โพสต์เมื่อ 9 ก.ค. 2026
ผู้ใช้ไม่ระบุชื่อ如果説哪個度假酒店會突破你對傳統意義上度假酒店的想象,那麼,這個酒店一定會給你帶來新奇的體驗!從一進門映入眼簾的“白色”整體印象,到步入前台區域“白色”基調的延續…再帶通過海景景觀電梯、步入房間的動線設計,新奇、奇妙!
一進房間,映入眼簾的是無敵海景視野,出乎意料的是,房間通過兩面鏡子設計、硬生生給人視覺感官上大了三倍!還有,陽台安排的雙人梳化床,貼心、到位!日光浴的同時,吹吹海風,小酌一下,不要太愜意!
酒店擁有自己通達海灘的專屬通道,非常方便~
刷房卡、走後門、過馬路就是~連出大門繞一下都不用!方便極了~
如果你有來安塔利亞的計劃,務必體驗一下這家酒店,哪怕一天,你會愛上它!
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:฿ 4,661
โพสต์เมื่อ 28 ก.ค. 2026|ห้องซีวิวมาตรฐาน
SoreleyaKeyifli Bir Konaklama
Corendon Playa Kemer’de güzel ve keyifli bir zaman geçirdik. Otelin genel atmosferi, hizmet kalitesi ve çalışanların ilgisi ***et iyiydi. Misafirperverlikleri ve emekleri için tüm ekibe teşekkür ederiz.
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:฿ 5,126
โพสต์เมื่อ 10 เม.ย. 2026
ผู้เข้าพัก
Siisti pieni hotelli, toki jo kulunut ja kaipaisi jonkunlaista remonttia. Ystävälliset omistajat. Aamiainen ihan hyvä, tarjottiin annoksina pöytään, perinteinen turkkilainen. Sijainti erittäin hyvä. Huoneeseen ei kuulunut ääniä iltaisin. Koska oli vielä matala sesonki ja monta huonetta ei ollut käytössä, niin äänten kuuluvuus toisista huoneista, ei juuri häirinnyt. Voisimme tulla uudestaan, hinta hyvin kohtuullinen.
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:฿ 1,781
โพสต์เมื่อ 15 ก.พ. 2026
ผู้เข้าพัก
หนึ่งในโรงแรมที่สวยงามที่คุณสามารถพักได้ การทําความสะอาดห้องพักและแผนกต้อนรับก็ดี สมบูรณ์แบบในฐานะทําเล เราจะชอบอีกครั้ง
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:฿ 1,938
โพสต์เมื่อ 24 ส.ค. 2024
ผู้ใช้ไม่ระบุชื่อโรงแรมดี ทำเลที่ตั้งค่อนข้างห่างจากเมืองอลันยาเล็กน้อย สะอาดและพนักงานเป็นมิตร ที่จริงแล้วพนักงานยอดเยี่ยมมาก ชายหาดเป็นหินและลื่นแต่ก็ยังโอเคอยู่ นักท่องเที่ยวควรนำรองเท้าว่ายน้ำแบบบางไปด้วย สระว่ายน้ำก็ดีเช่นกัน
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:฿ 1,452
โพสต์เมื่อ 9 พ.ค. 2026
ClaraRMy wife and I moved to the Concorde De Luxe Resort after a terrible experience at another hotel, and it completely saved our honeymoon! This is a genuine 5-star resort in every way. A huge thank you to Mehmet at reception and the amazing Guest Relations team for their incredibly warm welcome and flawless service.
The rooms are spotless with excellent soundproofing, and the facilities (spa, pools, and private beach) are beautifully maintained. The food is absolutely incredible—fresh, high-quality, and they serve premium brand-name beverages. Every staff member goes above and beyond to make you feel special. If you want a stress-free, luxury holiday with staff who genuinely care, do not hesitate to book this hotel. We are already planning to come back!
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:฿ 10,217
โพสต์เมื่อ 14 ต.ค. 2024
ИгорьПетров
Отель снимали на сутки. Номер небольшой, но все имеется. Завтрак включен, шведский стол. Персонал доброжелательный, любят животных. Уютный отель. Есть бассейн, но он расположен в закрытой зоне от солнца.
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:฿ 1,220