I have stayed twice at the Nine and both times have been good experiences. The rooms are modern and clean and the staff is very friendly.
The rooms are missing a mini bar and toiletries which would have been nice to have.
Das Zimmer und Bad sind sauber und groß genug. Die Matratze war gut. Leider weder Haartrockner und Wasserkocher.
Das Frühstück ist einfach, aber man wird satt.
Der Weg zum Hotel ging über den Markt, was schon ganz gute Eindrücke in die Stadt gibt. Die Lage selbst ist in einer ruhigen Seitenstraße. Wir haben gut geschlafen
Genuinely was a lovely place to stay, clean and hotel staff very hospitable, surrounded by beach and 15-20 mins away from sidi bu saïd. I booked the breakfast included and it is a feast and a half - I tend to be a picky eater but there is plenty of options fresh, and cooked well ( I’m a hypochondriac- and tend to be paranoid with food) but the place put me at ease and I actually ate well . Would visit again but would keep in mind to public transport if you wish to travel further into Tunis central - as trains are limited and buses and taxis can add up. But all in all it was stunning location and can’t fault the staff :) first time visitor to Tunisia and hope to visit again.
Modern & new hotel & staff service was consistently impressive however space in the standard room was tight. Hotel was centrally located in the city however locked amenities and attractions in the area immediately around it. Breakfast service while not bad, but lacked variety and prior to check in they will try to upsell you extras like room upgrades early check-in and check out.
It was good ! Clean rooms, nice pool view. Nicely located near the beach. I was super surprised to find a huge food market full of great options! The Food village was the highlight. Don’t rely on the breakfast at the hotel if you’re a foodie! It was pretty simple and had not many options. The staff was responsive and kind!
The worst part was the clubs that were playing music till 4am! I couldn’t sleep. I had no idea but upon check in the receptionist told me that. I didn’t imagine it that bad.
YYesim SertI had a frustrating experience at the hotel. The staff at the reception pretended to speak English, but when I asked a question I got vague answers. For example, when I asked for tea, they said ”Someone will bring it to your room”, but it never came. There was no phone in my room and the air conditioning didn't work. The first room they gave me didn't have a TV and there was a problem with the tap. They gave me a room with a sea view, but it was too far from the entrance and I still had problems with the air conditioning and the phone. All these problems were only resolved the day before I checked out.
Also, my charger didn't fit into the socket and when I asked about it, I got the same vague answer with no follow up. I even left my phone at the reception to charge, but it never did, which was incredibly frustrating.
As for breakfast, you have to go to a restaurant or balcony area where a lady with an angry expression on her face takes care of you, but you are forced to eat whatever she brings to your table, there is no choice. Overall, my experience at this hotel was quite disappointing and not at all what I expected.
ผผู้เข้าพักFor those who complain about traffic noise. All hotels on busy areas will have noise. Don't be angry with the hotel. They cannot control traffic noise. How about investing in earplugs. I bring them everywhere, just in case. Get over yourself. When you leave for the day How about placing the card on the door to have your room cleaned!! How about mentioning it to the reception when leaving for the day!! Of course not, you prefer to complain. I've been here a week, and not one day has passed that I do not see the cleaners on the floor. Need something, kindly ask and they will be more than happy to assist you. Stop behaving entitle, and have some respect. Stop being cheap and expecting think you will be handed a platinum platter. Every one from the reception, security that is outside the bars, cleaners etc have been kind and curious. As well, just because your mother catters to you hand and foot, do not expect the same at the hotels. They are not your parent. Grow up and take responsibility! The bed is my mess 🤣 afterthought to take photo. Room is clean and comfortable. No complaints!
ผผู้เข้าพักIf u look for luxury tis aint for u.hotel is a bit old. But if u want relax close to nature private beach less ppl gym swim still affordable. I would recommend tis hotel. I walk to four seasons every morning during my stay.long walk on quiet beach.be patience when u in Tunisia.check in is a bit slow.but she’s a nice lady did found me a good room. I had a lovely stay.
ผผู้เข้าพักIt was a great choice, I was landing at night, so I decided to stay a night at a hotel close by the airport. My sister and her kids checked in earlier and they had a blast. Great service and an amazing diverse and delicious breakfast we enjoyed the next morning together. I have to say, there was only one bit of detail worth mentioning, the frond desk lady helped me call the cab, but she did not mention using Bolt, which is a more expansive taxi service and forgot to mention that she also obviously chose the Comfort option which cost me more at least a 60% extra charge than the normal price. which was displayed on the meter when we arrived but the cab driver asked for more money than that.
Overall, we had a nice short stay and enjoyed a late checkout to chill and recover from my trip.
Thanks to Novotel Team for the delicious food variety.