The rooms are good sized and the rooftop is unbeatable. Service on the rooftop is mediocre once it begins to get a little busy as the bartenders are also waiters it seems. The breakfast buffet is highly acclaimed but go early or you will be waiting to race 15 people to a new pan of whatever runs out. Also the water container for the buffet is great for a table of 7… but it will always be empty so bring your own water. I loved my time, but wished I could have experienced during a less busy time. I will go back again for sure.
Stayed for 2 nights. Room is clean, TV signal is strong, Wifi signal is strong too. AC was cold enough though there were some minutes when it turned off automatically (might be due to power outage). Bed is comfy and room is well lit. Location is excellent with lots of restaurants nearby, and tourist spots nearby. Festival mall, SM, Esplanade are within walking distance.
Only point of improvement is the shower room. The floor can be slippery. And floor was a bit uneven. Did not bother us but may bother elderly people.
Other than that, highly recommended and bang for buck. Breakfast was also good, and service was good too. Would stay again.
The hotel is near SM Iloilo and is very convenient. Staff are very welcoming, accommodating, and helpful. Overall stay is excellent. Rooms are wide and clean, all rooms we booked has heaters. They change towels and cleans rooms everyday.
We arrived at the hotel at 12nn expecting to have to wait 2-3 more hours before we can check-in. But as we processed our arrival with the receptionist, we were already given our key cards to check-in. This added great convenience to our stay (do not expect that this would always be the case but it is good to note they allow early check-in if available). The room we booked was very comfortable, I have nothing to complain about. We requested to be put on a corner room which was obliged. All the staff was exceptionally accommodating and approachable. The hotel was conveniently located at a walking distance to Festive Walk Mall and all must-visit spots of Megaworld.
Overall, we had a great stay! I will definitely be booking again should I be back to visit Iloilo.
There's no water on the 4th floor and it took them longer to refill, we called twice. There's no dental kit. It's our second time to check-in at the Hop Inn, Iloilo. I thought there'll be changes, like they will provide dental kits. But it's the same as our first check-in at the hotel. Still, there's no dental kit. The location is awesome - so accessible. When it comes to cleanliness, yes! It's clean. The location is so convenient. But lacking amenities. Like heater/electric kettle, dental kit, refrigerator. Like that. The only thing you can do here is sleep and relax.
We stayed from December 4–6, 2025, and overall had a pleasant experience.
The cleanliness of the hotel was good — rooms and common areas were well-maintained.
The front desk staff were friendly and very professional in addressing our concerns. Special shoutout to April, who assisted us when our originally assigned room was rented by a guest extending their stay. She handled the situation smoothly and even arranged an upgrade, which we truly appreciated.
They also have a very interesting elevator system — it surprised us at first, but we eventually got used to it, and it added a fun, unique touch to the stay.
Breakfast was plated, with limited options, which is the only downside of our stay. However, what was available was prepared well and tasted good.
Overall, it was a good experience and definitely worth coming back to.
The place is quite near to the airport which you can walk if you have no luggage to carry. It's clean. Only one thing it's not really clean why I give 4 was the toilet. It's a bit dirty. The staff must scrub it once in a while so that the dirt won't stuck there. But overall very good. Staff is helpful and nice. They have a service which they can bring you to the airport which I paid 100.00.
Located just steps from the city center, this hotel offers modern rooms with city views. The staff went above and beyond to ensure our comfort, making it a memorable stay.
The hotel is old but very clean, they love cleaning our room😂
Its very alive during night time but the noise is tolerable, comfortable bed, and a lot of restaurant and coffee area nearby. It is also walking distance to SM, Sam 21, nice place
Everything is good and i have a good sleep, The AC is cold and has a soft bed. even though there is no toothbrush it's okay, i bring my own. Unli drinking water 😁
ผผู้เข้าพักWe had a great stay at this hotel. The rooms are comfortable and clean. The staff are friendly and attentive. It’s about 10–15 minutes from the center, but the hotel offers a shuttle service, and there’s also a HOHO bus that runs every 15–20 minutes, making transportation convenient. They also have their own beachfront at Newcoast, which is perfect if you want to escape the busy crowds of Boracay. Breakfast is modest but tasty. Would definitely come back.
ผผู้เข้าพักAmazing service from F&B staff, housekeeping and lifeguard at the pool.
My 1 yr old enjoyed the amenities as there are a lot options to play with
The complimentary access to Brighbuds Play Club is a nice gesture.
They have a beautiful swimming pool
The amenities are clean
Housekeeping is quick to attend to our needs
Breakfast options could be improved, especially like us who stayed for 7 days, we were looking for variety of food choices. Add more fruits. Replace the fish fillet dishes with dried fish perhaps.
CChen PangilinanSobrang cool ng staff, very accommodating specially Ms. Rachel ba yun haha. Mejo malayo dito ha, pero may free shuttle naman sila i shared the schedule for your reference. May Free spa din and free breakfast na tlgang masusulit niyo. Masarap lalo na ung pancake. The place is quiet and calm lalo na sa mga mahilig mag solo at mag gawa ng journal like me. I have a very good quiet time with the Lord.
May pa welcome drinks din sila na tlgang na refresh ako nung dumating ako and they allowed me to check in early without me paying extra.
Nag bbrown out din kaya wag mangamba, ganun tlga pag isla 😊
Thank you po sa inyo. God bless sa business 😌🥰🫶
ผผู้เข้าพักAll the staff were very friendly and would readily assist us whenever we have questions. The place was generally clean but just had a minor issue with the smell due to the (probably) dog poop on our front door 😅. The breakfast buffet was ok. There wasn't much variation but the breakfast food was good and didn't cost much. Would definitely recommend this place if you're in Carles.