Very happy with our Accomodation at Aria on Bank Dunedin. The self contained unit for a couple was modern, very clean, fresh & well presented. Free (No fee) use of laundry ( washing machine & dryer) for all tenants to use.
Our room was missing a frying pan which i needed to cook. I contacted the front desk, the gentleman receptionist immediately ran & I mean ran to our unit to confirm it was missing & sure enough none to be located. He left & returned a couple mins later with a replacement frying pan & utensil. Outstanding service.
AAA+++ RATING for service & excellence.
I had a great experience at Scenic Hotel. During check-in, the male staff member was extremely friendly and helpful. He gave me lots of useful information about the area, including the best places to eat, where to park, and tips for seeing the penguins. His local knowledge really helped make our trip easier and more enjoyable.
The next morning, after coming back late from travelling, I asked the reception if I could check out 15–20 minutes later. The staff member on morning reception was very cool, understanding, and friendly. She happily allowed the late checkout with no issues at all.
Overall, both staff members provided excellent service, and I really appreciated their kindness and helpful attitude. Highly recommend this hotel for both comfort and outstanding customer service!
Very roomy unit with all the facilities needed. Aircon was on at arrival so a comfortable start.
Bed was good, bathroom was good.
Not motels fault but people in next door unit stayed up late and were noisy.
We are staying at the motel again next week.
We stayed the little cabin and the view was amazing! The cabin itself is very cute but we have the day the bed is not very comfortable!
Note: there was no microwave or hob so we assume you have to do the cooking on the bbq? Anyway we used the main kitchen so it was fine.