Inchecken duurde wat lang. Moest nog allerlei persoonlijke gegevens invullen, was makkelijker geweest als je dat thuis online al kan doen. Comfort kamer geboekt maar omdat de tv stuk was kregen we een gratis upgrade voor een junior suite, goed geregeld door receptie. Gelukkig maar want de comfort kamer was niet mooi en waardeloos uitzicht op daken. Wat ik slecht vond, er waren geen koffie/thee faciliteiten voor zo'n dure kamer. Er was een kluisje op kamer aanwezig maar de sleutel moest je halen bij receptie, hadden ze bij inchecken niet doorgegeven. Geen pen op bureau. 8 euro per nacht betalen voor parkeerplaats terwijl het niet gegarandeerd is. Toen we laat terug waren van de stad was er gelukkig net nog één plekje vrij. Hotel goed genoeg voor één nacht, zou niet langer willen blijven.
The hotel is conveniently located next to the train station. We arrived earlier than 3 o'clock but were still able to check in because the room was ready. The room was clean and spacious and we enjoyed the pool. The staff were friendly and helpful.
I had a fantastic experience staying at this hotel! From the moment I arrived, the staff was warm and welcoming, making check-in a breeze. The room was spacious, clean, and beautifully decorated, with all the amenities I needed for a comfortable stay.
The hotel’s location was perfect, making it easy to explore the surrounding area. I especially enjoyed the delicious breakfast, which offered a great variety of fresh and tasty options. The attention to detail and excellent service truly made my stay special.
Overall, I highly recommend this hotel to anyone looking for a relaxing and enjoyable stay. I will definitely be returning in the future! ⭐⭐⭐⭐⭐
Just 120m away from train station. Abt 500m to city Center. No water & kettle in the room but they provide tea & coffee 24h in the lobby. There's soup till 11pm. Small room but clean. Can be quite noisy.
Goeie hotel kamers. Lekker bed om te slapen, voor 2 personen het zag er zeker mooi uit. We hadden een ruime kamer.
Heerlijk bad niks mis mee met de badkamer. Het ontbijt was uitgebreid en heerlijk eten. Naar het Centrum 15 min lopen. Dierentuin 15 min lopen. Mondo verde 20 min fietsen. Mooie fiets/loop omgeving. Wij verbleben 4 dagen
Beautiful exterior, but the interior feels very dated. The whole place would benefit greatly from some investment. Economy rooms resemble dorms: creaky floors (charming at first, but disruptive at night with people using the shared toilets), sagging mattresses, a broken bedside light, only one chair, no decorations, and no ceiling light. I realize we booked an economy room, but this felt extremely basic. On the first night, a party went on until 1:30 am. Guests should be informed in advance, and events shouldn’t run so late if the property also functions as accommodation. It’s also a shame that tours of the abbey come at an extra fee; this could easily be included for guests. Overall, the place feels more focused on making money than investing in guest experience. Lots of potential, but currently disappointing.
The hotel location is next to river , nice view I walk to coffee lover it coffee shop next to hotel which have good breakfast , room size is spacious and have thai restaurants near by , convenient to walk to market
ผผู้เข้าพักHeerlijk verblijf gehad! Vriendelijke ontvangst, schone en comfortabele kamer, en een lekker ontbijt. De ligging is perfect: op loopafstand van winkels en gezellige eet- en drinkgelegenheden.
AAnne LiekeBeautiful exterior, but the interior feels very dated. The whole place would benefit greatly from some investment. Economy rooms resemble dorms: creaky floors (charming at first, but disruptive at night with people using the shared toilets), sagging mattresses, a broken bedside light, only one chair, no decorations, and no ceiling light. I realize we booked an economy room, but this felt extremely basic. On the first night, a party went on until 1:30 am. Guests should be informed in advance, and events shouldn’t run so late if the property also functions as accommodation. It’s also a shame that tours of the abbey come at an extra fee; this could easily be included for guests. Overall, the place feels more focused on making money than investing in guest experience. Lots of potential, but currently disappointing.
PPalomitaThe hotel is conveniently located next to the train station. We arrived earlier than 3 o'clock but were still able to check in because the room was ready. The room was clean and spacious and we enjoyed the pool. The staff were friendly and helpful.
LLeonie en VeraWe hebben drie heerlijke dagen gehad in dit charmante boutique hotel. Geen overbodige luxe, maar juist dat authentieke en knusse gevoel dat het zo gezellig maakt. De familiekamer was verrassend ruim — genoeg plek om even bij te komen na een dag in de stad. Het bed lag heerlijk, en de sfeer in de kamer voelde huiselijk en ontspannen.
We hebben geen gebruik gemaakt van het ontbijt, omdat we graag de stad in trokken om te genieten van de vele leuke koffietentjes en bakkerijen in Maastricht.
Er waren een paar kleine dingetjes die beter konden (zoals een ontbrekende afstandsbediening en een kluis die niet open wilde), en het inchecken gaat volledig digitaal zonder fysiek contact — even wennen, maar uiteindelijk heel handig geregeld.
Al met al een fijn verblijf, met een perfecte ligging om Maastricht te ontdekken. Wij hebben vooral genoten van de stad zelf en van het concert van **Bente** in de Muziekgieterij — wat een leuke ervaring!
Een plek waar we zeker nog eens zouden terugkomen voor een gezellig weekendje weg.
ผผู้เข้าพักVoyageur seul j’ai profité de cette établissement pour une nuit. Accueil chaleureux, propreté des lieux et super confort. Seul regret ne pas être resté un peu plus je reviendrai et recommande cet établissement.
Merci
DD_JIM99Great hotel, good distance to Designer outlet.
Our staff had to provide coffee service in front of the Tommy Outlet Store.
We stayed for 7 nights.
Recommended.
MMarco GirardiI had a fantastic experience staying at this hotel! From the moment I arrived, the staff was warm and welcoming, making check-in a breeze. The room was spacious, clean, and beautifully decorated, with all the amenities I needed for a comfortable stay.
The hotel’s location was perfect, making it easy to explore the surrounding area. I especially enjoyed the delicious breakfast, which offered a great variety of fresh and tasty options. The attention to detail and excellent service truly made my stay special.
Overall, I highly recommend this hotel to anyone looking for a relaxing and enjoyable stay. I will definitely be returning in the future! ⭐⭐⭐⭐⭐
MMohamed Sameh SolimanHotel environment was good
BUT :
1. Check in and check out timing. Four o'clock is very late for a check in. Global standard allows checking In as from 13.00 hours! Eleven o'clock is very early for checking out. Again global standard sets check out at 12.00 with possible extension to 14.00 hours.
2. The room was supposed to be ” comfort plus”. I experienced no special comfort or extra comfort for that matter. Room was standard in terms of size and equipment.
3. Reception staff allowed the ”concession” of checking out at 12.00 and went to considerable length stressing that it is a gross exception!
Not the right attitude for a service organization.