酒店服務真的極好!!!! 當天突然下暴雪,JR停運, 我比預期到達時間還晚了3-4小時, 快要晚上12點才到達JR站。結果,酒店幫我預留了我們6人的晚餐, 還到JR站等我再用接駁車送我!!!! 到達酒店食飯時, 米飯還是每人即煮的,飯和燒肉都是熱的, 而且甜品還放在雪櫃裡。真的令我十分驚喜! 我非常推薦這間酒店!
ホテルのサービスは本当に素晴らしいです!!!! その日は突然の吹雪でJRが運休し、予定より3~4時間遅れてJRの駅に着いたのは12時近くでした。 その結果、ホテルは私たち6人の夕食を予約し、シャトルバスに連れて行ってもらう前にJRの駅で待っていてくれました!暑いし、デザートはまだ冷蔵庫にあります。 本当に嬉しい驚きでした!このホテルを強くお勧めします!
The hotel service is really excellent!!!! There was a sudden snowstorm that day and JR was suspended. I arrived 3-4 hours later than expected and arrived at the JR station almost 12pm. As a result, the hotel reserved dinner for the 6 of us, and waited for me at the JR station before taking me to the shuttle bus! It's hot, and the desserts are still in the refrigerator. I was really pleasantly surprised! I highly recommend this hotel!
We went for a ski trip and stayed in Hayamakan. Staffs greeted us very friendly, and introduced the facilities. Location was great - close to Yamagata and Zao Ski Resort. Breakfasts were amazing!
NNetotrevinoWoah! This is one of the best ryokans we’ve been to. The staff was super attentive and could speak some English, the rooms were amazing (see the photos!). The onsen in the room was fantastic so there was no need for us to go to the public or private onsen downstairs.
The hotel is located 3 minutes away from the bus station and conveniently situated near everything. We’ve stayed at other ryokans but this one was top notch! We strongly recommend to stay at this place and will try to come back again with friends and family. Oh! The food was wow, too! We had breakfasts and dinners included and the sukiyaki dinner offered Yamagata A5 meat which was to die for. Breakfast was also great!
HHui Ling ShiLoved this place!! The host was so lovely and held conversation with us even with our broken Japanese haha, gave us maps / guides for the Dewa Sanzan and even asked us about our itinerary for the next day (as we were going to climb the other 2 mountains, he made sure we knew the bus timings).
It was such a nice traditional ryokan, with comfy tatami, public ofuro (hot steaming bath that felt great after climbing Hagurosan), yukata, and even tea powder and biscuits set out in the room :”) Our room had a wash basin and sofa chairs as well, but not sure if that's for all rooms. We paid 660yen each for breakfast taken away (2 big onigiri balls!) but couldn't have dinner added on (so make sure you check beforehand, because most places in the town close by 5pm).
Overall 100% recommend staying here! Loved our stay, thank you :)