The stay was comfortable and peaceful overall. The room was quiet, which I appreciated, and I slept well during my stay. The room itself was spacious and adequate for a restful stay.
However, I felt that the service could be improved, as it did not feel particularly warm or welcoming. Another disappointment was during my stay extension. As an existing guest, I would have appreciated a better rate offered directly by the hotel, instead of having to go through the full online booking process again.
Breakfast is another area for improvement, both in terms of food quality and offering more local dishes rather than a largely Western spread.
Good amenities, good breakfast and buffet dinners. I booked the hotel car for a day trip to Sadhguru’s Isha yoga foundation. I am impressed by the driver. He is a steady driver, knowledgeable and forthcoming in sharing his knowledge. The Chinese restaurant is great too! Overall, I find the staffs friendly and have a strong interest in fulfilling guests needs.
I would definitely return here. Overall, very good value for money.
The breakfast daily and the staff were truly exceptional. The room was good, everything worked and in-room dining that is 24/7, was excellent. We arrived at 2am and the food, at that time, for famished travellers was truly appreciated.
Thank you Holiday Inn. You have excellent staff and hope you are valuing them. Staff farewelled us on our last day!!
I did not give five stars for cleanliness as the toilet seats could/ should be cleaned better.
This is our 2nd time at this hotel. Its well maintained. Only things is, its not in the city. It is closer to the airport. Need to depend on hotel food only.
ผผู้เข้าพักThe accommodation was good with a clear and neat room. Vary spacious with proper amenities, the hospitality was good speaking multiple languages like telugu, english, tamil and Hindi appreciable. It's near to asharam around 500m and 2 km from Raja gopuram. Highly recommended
ผผู้เข้าพักFabulous setting up on a hill about a 20 min walk down to the town(definitely get a rickshaw back). Didn’t realise we could order eggs for breakfast until our second morning (not offered them on the first morning). Cake at breakfast was yummy.
Bathroom hadn’t been cleaned on arrival and there were splatters marks on the wall above the tea/coffee area. We also returned to our room late afternoon to find maintenance working on our balcony - did feel this could have been done after checkout!
Fabulous shower.
We ate in the restaurant one night and the food was very good. The high taxes in Tamil Nadu added to the price (almost 25%) so bear this in mind . Cocktails weee excellent.
We did the morning ’hike’ which was well worth getting up for.
We were brought a hot water bottle on our second night which was a lovely surprise.
Tea & biscuits served between 5 & 5.30pm which was a nice touch although more of the breakfast cake would have been good.
Would recommend staying here as rooms, location & restaurant are excellent.
VValentine56My wife and I stayed there for 3-days in mid July, overall stay was good and pleasant and we take this opportunity to thank Mr Ramar (Manager @ Cilantro) who was not only polite and professional, he went the extra mile to help us out in a complex situation that arose on our 1st day.
A well deserved PAT for Mr Ramar in exhibiting his professionalism
But I cant say the same for the Travel Manager Mr Balaji who vehemently refused and not even seeking any other avenues or alternatives to assist us, totally
no empathy shown at all bearing the fact that we being tourists cant access to all your facilities
This we consider a major setback as its reflects horrid customer service
AArivurajBerry Resort Hill Ooty Review: A 3-Day Paradise
I recently spent 3 unforgettable days at Berry Resort Hill Ooty, and it truly lived up to the hype. This is undoubtedly one of the best resorts in the region, offering breathtaking views that surpass any other I've encountered in Ooty. Perched atop a hill, the scenery is simply mesmerizing.
The resort itself is beautifully maintained and exudes a serene ambiance. The rooms are comfortable and well-appointed, providing a perfect retreat after a day of exploring.
A highlight of my stay was the delicious food. Every meal was a culinary delight, showcasing a wonderful blend of local flavors.
The staff, particularly Mr. Predeep at the reception, were incredibly friendly and helpful. Their warm hospitality made me feel truly welcome.
Key Takeaways:
* Book in Advance: This resort is highly sought after, so I strongly recommend booking well in advance, especially if traveling during peak season.
* Embrace the Views: The panoramic vistas from the resort are truly unforgettable.
* Don't Miss the Tea Factory: A visit to a nearby tea factory is a must for any visitor to Ooty.
Overall:
My 3-day stay at Berry Resort Hill was a truly rejuvenating experience. The stunning views, excellent food, and exceptional service combined to create an unforgettable vacation. I highly recommend this resort to anyone seeking a luxurious and relaxing getaway in Ooty.
I hope this review effectively captures your recent 3-day stay at Berry Resort Hill!
ผผู้เข้าพักWe enjoyed our stay in esthell resort. We have been upgraded to newly constructed executive rooms. It was awesome. Amenities, games were enjoyed by myself and my kids. A wonderful place for kids to stay and enjoy.