This is our third stay at Goldfinch in 3 months. The rooms have usually been quite clean but this time the bathroom had mould on the ceiling. My sister developed an allergic reaction and sneezed all night developing a cough by the next day.
This kind of mould in the environment is very hazardous to people especially children, the elderly or those who have a weak immune system. The establishment should ensure air-conditioning units are cleaned and serviced regularly and rooms inspected for mould on a regular basis.
Hotel location and product itself good. Service staff all good except front desk. All carried attitute. Not willing to help, provide wrong information and never feel sorry for their mistake. They should learn from your F&B, housekeeping and concierge to be hospitable. From the time check in till out everyday sure got issue with Front desk moody staff. They are very good in covering issues. Amin from front desk was good and settle the issues smoothly but no point if he being the only one. Hope management could take action by sending them for trainings
Good business hotel. Breakfast delightful because Kendernath sorted everything! Room comfortable but not well cleaned and some furniture needs updating - very scratched and ‘lived in’.
Great service and clean. Cleanliness is my priority for choosing hotels. Though I've stayed for 1 night, I'm happy with the room. It's in a good location but I was too tired after my meetings to walk out to have drinks or shop around. Would love to come back again in my next trip.
Amazing hotel in a central location (connected to metro Green line) with friendly staffs. Breakfast was fantastic with lot of variety and options to choose from. Staffs made a special arrangement with a cake since we celebrated our Wedding Anniversary during our stay. Only downside is the hotel seems to be understaffed which becomes visible during the peak hours especially during Check-in and Check-out times.
It was difficult to understand what staff were saying. They always seemed impatient even when they were trying to help. It seemed like our room was not what we booked but we did not raise it with staff as it was difficult to communicate in English. Overall poor service and there are better options
Выбирал отель из соображений улучшения качества прибывания в Бангалоре. До переезда в этот отель снимали четыре номера в небольшом отеле, рядом с местом работы.
По картинке с сайта и по отзывам сложилось впечатление, что отель - то, что нужно. К сожалению впечатления сложившиеся по отзывам начали рушиться уже при заселении в гостиницу. На входе нас встретил досмотр как в аэропорте. Личный инструмент (а мы приехали в город работать) пронести в номер не разрешили (при выезде возникли сложности с упаковыванием багажа!). При заезде специально спросили про ужин, на что менеджер нам рассказал всё кроме того, что нужно специально подойти на стойку регистрации и заявить конкретное желание. Изначально мы задавали вопрос про ужин подразумевая ужинать в отеле, в процессе разговора решили, что вопрос решён. Сходили поужинать, и нам выкатили счёт в 1,5 раза больше заявленного. На все попытки урегулировать недоразумение менеджер ”прикидывался дураком”. Для отеля, позиционирующего себя на 4 звезды, менеджер, не способный урегулировать инцидент (возникший в том числе и по его вине) как минимум непонятно.
Дальше-больше, по телевизору смотреть нечего! Если до этого мы жили в маленьком беззвёздном отеле и там был смарт-ТВ в каждом номере, то тут подобие кабельного, но без ассортимента. Номера просторные, и было бы хорошо, если бы в них проводили какое-нибудь обновление интерьера, но сложилось впечатление, что интерьер остался со времён строительства отеля. Система кондиционирования в целом работала, но её пульт разваливался и не давал уверенности в правильной его работе. Не плохой вид из окна портят грязные окна, на вопрос о том, чтоб их помыли, менеджер сказал, что они не открываются и такой возможности нет, в предыдущем отеле всё было гораздо лучше. Шторы проедены молью или от времени прохудились. В душевой стены скользкие, слой биоты не даёт ощущения безопасности, впрочем и в бассейне, расположенном на крыше похожая ситуация.
В отношении обслуживающего номера персонал только самые добрые слова, приветливые и готовые помочь. То же касается и женщин из состава менеджеров. Мужчины же вели себя странно.
Резюмируя вышенаписанное: Неплохое расположение, приветливый младший персонал (сервис). На этом плюсы кочаются.
Четырёх звёзд совсем нет! Все плюсы нивелируются плохим содержанием и старостью интерьеров номеров. Неготовностью менеджеров искать компромиссы из созданных в том числе и по их вине ситуаций.
Расположение в окружении пробок, утром и вечером выбраться затруднительно. Uber или Rapido не помогут в часы пик. Только пешие прогулки.
Иностранным туристам, в особенности плохо или не говорящих по английски (каннада и хинди), не рекомендую этот отель к размещению.
ดีมาก
70 รีวิว
8.9/10
ราคาเริ่มต้น
NZD 85
ต่อคืน
ดูห้องว่าง
ดูโรงแรมทั้งหมดที่มีที่มีที่จอดรถในกรณาฏกะ
รีวิวล่าสุดสำหรับโรงแรมในกรณาฏกะ
ดูทั้งหมด
6.8/10
ผผู้เข้าพักI would only recommend this hotel for short stays—definitely not for anything more than 2 nights. My 8-night experience had several issues that made it far from comfortable for a longer stay.
From the start, there were small issues that should have been easily resolved but weren’t. The chair in my room was broken and never replaced. The in-room safe was locked, and when I requested help, I was told that the previous guest had locked it. I found it strange that the hotel didn’t have a master key or a proper way to reset the safe—it’s basic hotel management.
There were also a couple of mini cockroaches spotted in the toilet. While I only saw two or three during my entire stay and the room was generally clean, it still points to a lack of proper pest control.
A major letdown was the lack of water heaters throughout the hotel. This is a basic amenity, and after checking, I found that all the neighbouring hotels do offer hot water for bathing. It’s quite disappointing and uncomfortable, especially when staying for multiple nights.
Breakfast was another area that needed improvement. It’s not a buffet or continental spread as one might expect, but rather a limited Indian breakfast menu. Even when there were only two guests, the wait time was 15–30 minutes for a simple meal. The taste was very good, though, so that deserves some credit.
Location-wise, there’s a McDonald’s and a fantastic mandi restaurant called Al Zara just a 5-minute walk away, which was a plus.
The staff are generally quiet and keep to themselves, although the receptionist usually greeted me, which was nice. However, the checkout experience really soured my impression. I had a night flight and went to the office during the day, so I checked out in the morning and asked to store my luggage. Shockingly, there was no proper storage room. I was just told to leave my luggage near the small reception counter, which felt extremely unsafe—especially since the receptionist isn’t always there. While they mentioned a CCTV was present, it’s a huge risk if something were to go wrong.
Later that evening, I came back to collect my luggage and asked for a toothbrush to freshen up before my flight. To my shock, the receptionist and housekeeping actually discussed whether they should charge me for it—even though I only requested a replacement toothbrush once during my entire 8-night stay. Thankfully, they didn’t charge in the end, but the fact that it was even up for discussion left a bad taste.
All in all, while the hotel had some good points like the food taste and room cleanliness, the lack of basic amenities, poor after-checkout hospitality, and questionable service decisions make it hard for me to recommend this place—especially for longer stays.
ผผู้เข้าพักlocation : excellent
many good restaurants around.
food : breakfast is below average though spread is good
service: though checkin , checkout were smooth, room wasn't cleaned on day 2 of stay. had to request to clean up.
overall room cleanliness is average.
stay here if you are looking for an option in Whitefield and your budget is <3500
ผผู้เข้าพักThe hotel staff was prompt to look into my requirements of late check in and airport and within the city transfers. They were prompt in offering me a good room. The breakfast was extremely good and filling. The staff is excellent and listen to the customers requirements and act upon it. It was their 13th anniversary when I visited. wishing them luck and many more gr8 years in serving excellent experiences to the customers.
HHappylfgIt was an incredible experience staying in such a well-located place. The convenience and accessibility made everything so much easier, allowing me to truly enjoy and make the most of my time. Being in such a prime location added a special touch to the overall experience, making it not only comfortable but also unforgettable.
DDatAfricanAsianKid!Great hotel! The breakfast was mind blowing; I loved everything. Fresh orange juice (one of the best)
French toast and pancakes, the chef really knows how to make the perfect batter.
The bed was so comfortable that immediately passed out. Front desk stuff were also really friendly and welcoming. They provided us extra check out time.