Checked in on my birthday and the hotel prepared a slice of chocolate cake for me in my room. It was such a pleasant surprise. Staff are friendly. Buffet breakfast is good. Location is excellent - just 5 mins walk from BTC ferry terminal. Opposite is megamall. I will definitely be back!
Here are my reviews for turi beach resort, as my first time solo travellers. The locals are nice, the location is good too. With welcome drinks once you check in the hotel( which i did not drink as i was busy checking in but looks delicious 🤤). It was good to unwind, to relax your mental health. The staff gave me a nice room which made me more appreciated. The only thing I'm not okay with is there is no lotion in the room which makes me a little bit sad as i expected to have one. But the overall experience is good. I love the place and the staff are friendliness. I also love the sunset and sunrise . Especially at the island bar restaurant.I will definitely come back there
The location of the hotel is very near Batam Center and a swing to one Batam mall and some nearby cafes.
The front desk is kind enough to upgrade us to another tier of the room. And earlier check in as we have a baby.
The spa a level 3 is also awesome. Kids room were good enough to keep baby occupied.
Some things to improve :
1) the light system in the room. The switch are either all on or all off. Hard to control with certain parts to be lit up and some to be off.
2) Security system, request for extra keys, however they gave without checking identity 😳 abit scary I can be any Tom dick Harry.
3) not much food options beside the main ambrosia as morning buffet. In room dining menu can be updated too.
4) they are very particular with towels. Can only give 2 at anytime. If you have kids to share room with, you have to advance tell them.
Overall still a new, clean and friendly staff..
Always a pleasure to return to Favehotel. This time I came with my family and took 4 rooms. Love the spacious room and it is the main reason why I kept returning to Favehotel. Rooms are clean and well maintained. Bedsheets and towels are always crisps and fluffy. Room water pressure is very good. If water drainage at the sink and shower could be work on then the rooms are perfect
Ferdi @reception was excellent in arranging our 4 rooms in a row including a set of connecting rooms. This help me tremendously in assisting my elderly family members.
Another reason i chose the Favehotel is the surrounding compound. The streets and pavements are well developed and clean. Great for elderly individuals whom otherwise may trip over debris due to uneven terrain once you step outside the hotel like most other hotels in Batam
Thamrin City development are the best! Hope they continue to maintain the cleanliness and in doing so attracts more to stay in this premise!
I had a truly wonderful stay here. From the moment I arrived, the peaceful and calm atmosphere made me feel instantly at ease. The surroundings are serene, creating the perfect environment to relax and unwind.
The staff were another highlight of my stay. Everyone I met was friendly, cheerful, and genuinely happy to help. Their warm hospitality made the experience even more memorable.
Overall, it was a comforting and refreshing stay. I left feeling relaxed and grateful. Highly recommended for anyone seeking peace, comfort, and excellent service.
Great location, walk distance to A2 foodcourt, shopping mall and famous cafe! Room quite big and nice sea view(high floor can see but quite far though). Breakfast with lots of choice, very nice place to stay.
Hotel staff are very friendly and nice smile all the time. Feel like home. Especially traditional breakfast buffet is super delicious and new experience to me.
OOhceegeeWe had an amazing anniversary stay at Natra Bintan. The team surprised us with an upgrade to a lagoon-view tent, complete with a beautiful room setup and cake to celebrate our special day. The glamping tent was spacious, comfortable, and offered stunning views.
We truly enjoyed a relaxing massage, delicious meals at The Patio, and quality time at the Crystal Lagoon. The staff’s thoughtful touches and warm hospitality made the whole experience unforgettable.
Highly recommended for a romantic and peaceful getaway near Singapore.
Rating: ⭐⭐⭐⭐⭐ (5/5)
RR.SashikumarWe stayed for 4 days and 3 nights and booked 2 rooms it was truly a pleasant experience from start to finish.
🏨 Housekeeping did an excellent job every day they changed the bed sheets and towels daily and even topped up mineral water without us needing to ask. Everything was always clean and fresh.
🍽️ Breakfast was excellent with a good variety, and all the staff were very polite and attentive.
☕ At the lounge, the staff were friendly, polite, and always served with a smile it really made us feel at home.
💁♀️ The front desk staff were also professional, polite, and treated us like real valued guests.
Overall, Asialink Hotel Batam by Prasanthi truly exceeded our expectations. Highly recommended for anyone visiting Batam great service, comfort, and warm hospitality 🌟
ผผู้เข้าพักThe location of the hotel is very near Batam Center and a swing to one Batam mall and some nearby cafes.
The front desk is kind enough to upgrade us to another tier of the room. And earlier check in as we have a baby.
The spa a level 3 is also awesome. Kids room were good enough to keep baby occupied.
Some things to improve :
1) the light system in the room. The switch are either all on or all off. Hard to control with certain parts to be lit up and some to be off.
2) Security system, request for extra keys, however they gave without checking identity 😳 abit scary I can be any Tom dick Harry.
3) not much food options beside the main ambrosia as morning buffet. In room dining menu can be updated too.
4) they are very particular with towels. Can only give 2 at anytime. If you have kids to share room with, you have to advance tell them.
Overall still a new, clean and friendly staff..
Nn0namet0ch00seEverything was superb, the staffs, amenities, food. It’s just the location and the travelling there. They provide free bus ride but the ride is an hour and very rocky and shaky. Not a dealbreaker and can be negligible for the other part of the stay to make it up. There are 2 bicycles outside our apartment to go around. Free buggy service. The pool was amazing, ping pong, the kerupuk was superb, the morning breakfast as well.
ผผู้เข้าพักWe recently returned from a five-night holiday in Bintan and stayed at your hotel for the last three nights (nights 3, 4, and 5). While we were happy to secure a room for those dates, we encountered two issues during our stay that we feel should be brought to your attention— in the hope that they can be improved for future guests.
1. Room Consistency & Communication
Due to high demand, the same room type we booked for nights 3 and 4 was no longer available for night 5. As a result, we had to book a different room type for the final night, all paid in advance. When we checked in, we explained to the front desk staff that we would prefer to stay in the same room for all three nights, and we were willing to pay any price difference if necessary. The staff member said they would check and get back to us—but we never heard anything further. Admittedly, we also forgot to follow up. However, we assumed that no news meant we could remain in the same room. The next day at noon, we received a sudden call requesting us to check out immediately, which completely disrupted our day’s plans and led to a rushed and stressful move. We even left some personal items behind in the process. In the future, we would greatly appreciate clearer follow-up from hotel staff—whether or not a room change is possible, please confirm with guests either way rather than leaving the matter unresolved.
2. Villa Room Maintenance
On the last night, we moved to a villa. Unfortunately, during our shower we discovered that the drainage system was severely clogged. Water from the shower area didn’t drain properly, and water even backed up from under the sink and around the toilet. This was not only inconvenient, but honestly quite unpleasant. While your staff did eventually help us resolve the issue, it significantly affected our overall experience and left a negative final impression.
We chose your hotel with high expectations and understand that busy periods can lead to service challenges. But with a bit more proactive communication and better room maintenance, we believe the guest experience can be much improved.
Thank you for taking the time to read our feedback.
AAakash32We booked the place following Instagram reel saying kids friendly, I would say it was okay but didn’t meet our expectations (as we regularly stay the residence and I paid 30> higher price here compared to to residence since we wanted to try something near ferry terminal and was highly rated on IG for kids.
We booked 3 nights, 2 adults one 2 years baby.
Experience
Good:
- kids club play room big and nice, offering indoor, outdoor and splash zone free
- free dine in for kids with food that kids will actually eat
- got 2 pools, adult and family (with child pool). Pool size is good
- they printed the ferry ticket in advance so we didn’t have to queue while going back
Bad:
- rooms are not so kids friendly, small shower area, too many pillows every where
- king size bed is actually doesn’t feel king size but rather queen size
- we walk in to restaurant for dinner 2nd night got denied cause they had bbq event running, and never suggested to book in advance (they offered slot 8 pm for 6:20 walk in) with small kid along, I am not sure they understand kid doesn’t wait fr 8 pm and the didn’t even bother to offer kids meal to at least address the kid. We ended up eating on the side fries and in room dining which takes about 45 min to 1 hour
- safari we were told 9 am but then actual time was 10 am pick so we ended up waiting 1 hour at the lobby - not sure if they understand kid doesn’t like to sit for 1 hour not doing anything and we rushed our breakfast for the timing
- free juices for kids and breakfast buffet is not fresh juice unless you paid then got fresh juice
- breakfast buffet ok ok, no teh tarik 😝
- breakfast very limited options for vegetarian
- the shuttle dropped us at the emerald class lounge where we were economh means we had to walk with baby and luggage all the way
- you can only access dining area of indigo subject to you book in advance
- for beach you need buggy to go not you can just walk as and when you want
I would say, okay but not something I like, but it’s nearer to ferry