AAbdul708As it was our honeymoon this was our first booking and it was almost perfect the location wasn’t ideal as it was out of the way but the hotel was very nice and it had everything we needed.
SSarah JanesThis place is quite unusual. My room was upgraded so that I had a suite over two floors, with a small private pool on another lower level. Absolutely every convenience had been considered, some extras might verge on overkill (bog roll tied up with a ribbon for example).
The room looked amazing on first inspection, but I quite quickly realised the smell of the pool was so strong it stung my eyes, and the sound of the ventilation unit was quite a roar. There was only one small openable window on the mezzanine level next to the bed and I had to sleep with that open as wide as possible.
Bed was extremely comfortable, I had to turn off the pool ventilator unit in the middle of the night because it kept waking me up, but once I had done that and the smell of baking bread entered the room from a bakery down the road I slept like a log.
Staff were really nice and friendly, but they are working with quite difficult circumstances and perhaps unnecessarily. The kitchen is on the bottom floor and breakfast is served on the 5th floor roof (from which you can see the Parthenon) breakfast is a little awkward as you get a huge wicker basket 🧺 full of food plus crepes, plus omelette, plus tuna sandwich, a whole baguette (some more little ribbons), and I am not sure anyone can eat as much as is provided, and the server had to keep travelling up and down in the one person elevator. Probably would be better to ask guests what they would like to have for breakfast out of the options available and have a coffee/tea station upstairs. There is the option to take lunch in your room - for which the picnic basket concept makes a lot more sense.
Seems like there should be a way to make the place feel more efficient and common sensible. I did get the feeling that they might have only just opened and are finding their feet, so I hope this review will be useful - certainly was a generous accommodation and staff are working very hard to make sure guests have the best possible experience.
ผผู้เข้าพักThis gem of a hotel in the port is fantastic. Tasteful furnished, roomy and very clean it has everything you need to a stay before boarding a cruise. We arrived very late at night and were greeted warmly and were checked in in no time. The WiFi is free and fast and the included buffet breakfast was very welcome. I would certainly stay again if I was boarding a cruise which is just a short walk away.
ผผู้เข้าพัก7.5/10
Location: Outside of “central” Athens but easily connected by metro & buses. Kifisia is gorgeous, safe, filled with high end boutiques, restaurants + cafes.
Room/Ambience: Hotel itself is stunning + very relaxing vibe. Decor details incredible as expected of a boutique hotel of this nature.
Food: Very good selection of hot + cold, plus actual barista coffee. Do not expect American style breakfast - this is Europe after all. We did not eat lunch or dinner but the menus looked great and was filled with locals in the evening.
Service: Although reception staff were sufficiently friendly, service very lacking for a high end boutique hotel. It was 26 degrees celsius every day while in Athens. Not prior to our stay, nor during check-in did anyone advise us that the pool was closed likely until end of May. This is not advertised on any booking platform, or on the hotel website, which was very disappointing. We sat in the pool lounge chairs for over two hours (staff saw us as the restaurant is immediately adjacent). Nobody offered us pool towels to lie on, or if we wanted to order any drinks or food. My partner had to get dressed, go to reception and ask. They didn’t even offer to clean the pool given the hot weather made it ready for use. It really put a downer on our stay, and why we opted not to have dinner at the hotel restaurant. Similar experience at breakfast; nobody offered us coffee orders, we heard someone else order and realised it was available.
ผผู้ใช้ไม่ระบุชื่อThe hotel is well located, the room is small but big enough to stay three days. The staff was very kind. Close to the metro station and very convenient to move around the city!!
ผผู้เข้าพักOur first night stay was acceptable although the room was very short of supplied coffee making items which in turn forced us to visit the cafe who charged us €8 euros a time for a small coffee - but then the worst of all was when we learned of our cancelled cruise the day after, which meant we had to stay an extra night while we organised our change of plans, meanwhile the hotel got news of this and cashed in on people’s misery by increasing the room rates by a massive 75%, which we found despicable to be honest and a second night confirmed the hotels policy IMO of seemingly driving guests towards spending as much as management can extract all hidden behind a big smile of course
Very disappointed with our stay overall and would advise anyone staying to avoid the hotels restaurant or cafe and walk across the road to the airport, where food is available not only in plentiful of choice and better quality - but at a fraction of the price of this greed based establishment under the name of Sofitel - Shame on the Hotel IMO
ผผู้เข้าพักOur first trip to Europe, so there were things that I imagine are very European. Tiny elevators and key card access to power your room were a first for us. We were only there for one night before leaving on a cruise, but overall I was very happy with our stay. The front desk check in was excellent and the breakfast spread was outstanding. The loud returning guest at 1:30 in the morning were the only irritant, and that was bad guests and not the hotels fault.