I was disappointed that my room was not cleaned, nor bed made, after my first night. The sign requesting not to be disturbed was hanging on the door handle inside the room. I only discovered the note instructing me to hang another sign, found with the towels on a chair in the room, on the outside handle requesting ”new towels”, if I wanted the room serviced.
If the cleaners do not enter the room unless there is a visible request for new towels, what is the necessity of a sign requesting not to be disturbed? No one is going to come in.
I fully understand the advantages of not replacing the towels every day - and endorse that. But I would have liked to be clearly informed of the note in the paper that came with my room ”key”.
Great hotel! We had a suite with a kitchen/living room separate to the bedroom - it had all you needed. Good vegan options available for breakfast. There was car parking available (for an additional cost) which felt secure as was in the basement under the hotel.
Helpful staff as we find our room is very noisy with the air-conditioner, he came to our room very soon. Good breakfast and refill very fast, comfortable and quiet room with good sleep.
ผผู้เข้าพักGreat hotel! We had a suite with a kitchen/living room separate to the bedroom - it had all you needed. Good vegan options available for breakfast. There was car parking available (for an additional cost) which felt secure as was in the basement under the hotel.
ผผู้เข้าพักHad trouble with hot water on shower control,very hot fine for me but would be concern for children
The control needs looking at
The room was very clean and the facilities were good would recommend to anyone
TTinaHF-o-SThis was my 1st stay at Holiday Inn Express. I selected an accessible room with a wet room bathroom. I was impressed with the consideration in design of room. There were hanging hooks at 2 heights so long coats, were not draping in the ground which is the norm in other brand hotels with accessible rooms.
The hanging rail, also was at a sensible reachable height for if you were in a wheel chair or able to stand. Again without clothes/midaxi dresses draping on the floor.
There was ample space for luggage, including a luggage rack, which did not impede access or egress. There were nice touches like usb A&C connections next to bed, to charge a number of devices. Hair dryer, iron & ironing board all located in rooms along with usual tea and coffee facilities. For a budget range hotel, (£42.00 approx. per night between Christmas and New Year), it was much better than other budget brands. Bed was large, comfy and had 4 pillows. I would choose to stay again in a heartbeat. Staff very friendly & Helpful, despite the hotel being very busy.