We had an outstanding stay at The Fellows House Cambridge, Curio Collection by Hilton,
made even more memorable by the excellent service from Nish. From the moment we arrived, Nish went above and beyond to ensure everything was seamless and comfortable. Her professionalism, attention to detail, and warm hospitality truly stood out and elevated my experience. It’s rare to come across someone who takes such genuine care of guests, and Nish’s dedication made me feel valued and well looked after throughout my stay.
I highly recommend this hotel, not only for its great facilities but especially for the exceptional service provided by Nish. We’ll definitely return!
Stayed 3 nights so that we could visit family and friends in the area. Booked a twin room which had adequate space for 2 of us and separate area with small table and chairs if needed. Beds were comfortable and the room was warm (once I was shown how to activate the heating) Unfortunately the bathroom was very cold as the hotel boiler needed repair so the radiator wasn’t working. Otherwise we had a pleasant stay. The hotel is quite dated and in need of an upgrade which is on the planning. The staff were super friendly and helpful, especially when I realised I’d left my own personal pillow on the bed. They tracked it down and a friend collected for me the next day. Definitely stay agin when next in the area.
This was my 1st stay at Holiday Inn Express. I selected an accessible room with a wet room bathroom. I was impressed with the consideration in design of room. There were hanging hooks at 2 heights so long coats, were not draping in the ground which is the norm in other brand hotels with accessible rooms.
The hanging rail, also was at a sensible reachable height for if you were in a wheel chair or able to stand. Again without clothes/midaxi dresses draping on the floor.
There was ample space for luggage, including a luggage rack, which did not impede access or egress. There were nice touches like usb A&C connections next to bed, to charge a number of devices. Hair dryer, iron & ironing board all located in rooms along with usual tea and coffee facilities. For a budget range hotel, (£42.00 approx. per night between Christmas and New Year), it was much better than other budget brands. Bed was large, comfy and had 4 pillows. I would choose to stay again in a heartbeat. Staff very friendly & Helpful, despite the hotel being very busy.
ผผู้เข้าพักWe had an outstanding stay at The Fellows House Cambridge, Curio Collection by Hilton,
made even more memorable by the excellent service from Nish. From the moment we arrived, Nish went above and beyond to ensure everything was seamless and comfortable. Her professionalism, attention to detail, and warm hospitality truly stood out and elevated my experience. It’s rare to come across someone who takes such genuine care of guests, and Nish’s dedication made me feel valued and well looked after throughout my stay.
I highly recommend this hotel, not only for its great facilities but especially for the exceptional service provided by Nish. We’ll definitely return!
ผผู้เข้าพักHad trouble with hot water on shower control,very hot fine for me but would be concern for children
The control needs looking at
The room was very clean and the facilities were good would recommend to anyone
ผผู้เข้าพักI had a wonderful stay at this hotel. The staff was friendly, professional, and always ready to help with anything I needed. The room was clean, spacious, and well-maintained, with all the amenities I could ask for. The location was perfect—close to local attractions yet quiet and peaceful for a good night’s rest. Breakfast was delicious with a wide variety of options. Overall, a very pleasant experience. I would definitely stay here again and recommend it to others.
TTinaHF-o-SThis was my 1st stay at Holiday Inn Express. I selected an accessible room with a wet room bathroom. I was impressed with the consideration in design of room. There were hanging hooks at 2 heights so long coats, were not draping in the ground which is the norm in other brand hotels with accessible rooms.
The hanging rail, also was at a sensible reachable height for if you were in a wheel chair or able to stand. Again without clothes/midaxi dresses draping on the floor.
There was ample space for luggage, including a luggage rack, which did not impede access or egress. There were nice touches like usb A&C connections next to bed, to charge a number of devices. Hair dryer, iron & ironing board all located in rooms along with usual tea and coffee facilities. For a budget range hotel, (£42.00 approx. per night between Christmas and New Year), it was much better than other budget brands. Bed was large, comfy and had 4 pillows. I would choose to stay again in a heartbeat. Staff very friendly & Helpful, despite the hotel being very busy.
CChaloExploreWe had a wonderful experience staying at this hotel!
✅ Check-in was smooth and efficient, and the reception staff were warm and welcoming. They also helped us register our car for free parking, which was a great bonus.
🛏️ Our room was spacious, clean, and well-maintained. The air conditioning was customisable and worked flawlessly throughout the stay, adding to our comfort.
🧴 All the toiletries were fully stocked and ready to use — a small but thoughtful touch.
🕛 One thing we really appreciated was the 12 PM checkout time, which is later than many other hotels. It gave us extra time to relax and pack without feeling rushed.
🛍️ The location is super convenient — just a 5-minute walk to a large shopping mall, making dining and shopping easy.
🔌 Another highlight was the electric vehicle charging available in the hotel parking, which was exactly what we needed.
💷 Overall, this hotel offers excellent value for money with great service and thoughtful amenities. Highly recommended — we’ll definitely be back!