It definitely exceeded my expectations!!!
All done perfectly, very clean, all you need is there. Comfortable bed and pillows, dark curtains.Fast and efficient communication with the online reception. Easy check in/out. Centrally located, close to the old train station, the Flexibus departing from. The only minus was the little noise from the night club next door, but it didn't disturb me a lot
Thanks again for your hard work, I definitely would recommend to everyone to stay there;))
The services are good, the breackfast was excelent (very good home made cherries pie).
The only downside are the pictures from trip.com and other booking sites: they are misleading. The hotel does not have a swimming pool. It is only near a public one.
Perfect except for paid car parking.
Excellent room. I wished I could stay for more nights.
Did not try any of the facilities. Had a view of them. Very nice.
Would stay in the same hotel in future.
Sehr nette Leute bei der Rezeption, mir wurden alles Fragen beantwortet.
Zum Parkplatz brauchte ich nur 10 Minuten zu Fuß was gar kein Problem war.
Wäre super wenn alle Zimmer mit einem Wasserkocher ausgestattet wären damit man sich eben auch mal selbst ein warmes Getränk machen kann.
We loved this hotel. The rooms were large with plenty of storage and very comfortable beds. It was a short walk to the park and there were many restaurants nearby. There is a salt cave very close by that we also enjoyed. The spa is a little disorganized but the treatments were very good. I would definitely go back.
Самое главное - это местоположение отеля, рядом с гейзером. Надо учитывать, что завтраки предоставляются в другом отеле, недалеко. Завтраки достаточные. В номере есть кофеварка, но нет чайника. Кто любит выпить чай, рядом кафе. Доступ в отель и номер без ключа, по коду, надо не забывать брать с собой распечатку, иначе будут трудности с доступом. Персонал приветливый.
NNataliaValeThe hotel is centrally located, a bit up to the hill. Clean room, comfortable bed and pillows. Good breakfast. Staff members, especially the young lady at reception, are friendly, polite and professional.
The reception front desk closes at 6 pm. If you checking in later, you have to contact the property well in advance.
Unfortunately,I didn't, and had to make around 40 calls on 3 different numbers provided.
They answered only after 50 minutes of waiting. This was really annoying, just because I was tired after the trip, hungry and desperately needed to use the toilet.( Sorry for the details).
After my calls answered, I got the access code and my keys. Easy.
The hotel is situated in the quiet area, unfortunately, some customers at the hotel made a big noise in the middle of the night:at 3 pm, loudly kicking in the neighbours door, trying to get in, for a very long 40 mins... I had to get out and prevent it,if they did not stop, I'll call the police.
I definitely had bad luck with this stay, it's not at all the hotel's fault, just my poor experience:(
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ผผู้เข้าพักSehr nette Leute bei der Rezeption, mir wurden alles Fragen beantwortet.
Zum Parkplatz brauchte ich nur 10 Minuten zu Fuß was gar kein Problem war.
Wäre super wenn alle Zimmer mit einem Wasserkocher ausgestattet wären damit man sich eben auch mal selbst ein warmes Getränk machen kann.
GGary0423The hotel is located on top of hills, which is not so convenient for travelers with luggage. There are 3 buildings within the hotel, 2 of them connected. The indoor swimming pool, sauna, and jacuzzi are in building 2.
My room is in building 3, seems to be newly renovated. Spacious space for a single room with a view of wood forest and next castle building. The toilet and shower room are separated. Only 1 body-and-hair shampoo is provided. But the soundproofing is not so great, you may hear the talking and laughing from the nest room clearly at night.
The front desk gentleman is so kind and attentive, highly appreciated for his service. The breakfast is average and could be crowded during holidays.
ผผู้ใช้ไม่ระบุชื่อIt was absolutely amazing experience to stay here. The hotel is located very centre of tourist area with lots of choices of restaurants and cafes. The interior and the room were stunning. Limited time slots if check-in and out might be inconvenient for some, but we arrived and left during daytime, so it was not a problem for us.
The breakfast was also very tasty, albeit service was a bit inconsistent (the menu was provided on the first day but not on the second day and limited choice).
Overall, we had very good time and we would love to stay here again.
NNataliaValeIt definitely exceeded my expectations!!!
All done perfectly, very clean, all you need is there. Comfortable bed and pillows, dark curtains.Fast and efficient communication with the online reception. Easy check in/out. Centrally located, close to the old train station, the Flexibus departing from. The only minus was the little noise from the night club next door, but it didn't disturb me a lot
Thanks again for your hard work, I definitely would recommend to everyone to stay there;))
NNataliaValeVery good.
I could check in even at 11 in the morning, instead at 2 pm.
The room was small, but perfect for solo traveller.
Plenty of the SPA facilities, friendly staff, speak multiple languages.
Nice breakfast ( except water melon, at some point, in the beginning it was empty, but not refilled during the service)
I really loved the tea room with the amazing choice of different teas.
I would definitely stay there again during my next visit to Karlovy Vary.