Friendly front desk service, providing free luggage storage while away for 2 days. Clean and complete laundry room. Quiet surrounding, short distance from buzzling shopping area.
Excellent location which nearby to Xining Railway Station if you plan to take train to Tibet. The reception is very polite especially the staff 皓东哥managed to help us for last minutes request. The cleanliness & breakfast are excellent, modern design, amenities is great and convenient location.
I will start off by saying that the room and bathroom were well appointed, the staff were friendly and helpful and breakfast was delicious. However, whilst the room was generally clean, when I dropped something that subsequently rolled under a fitted unit, I was pretty disgusted to see the dust and filth beneath it. It clearly had not been cleaned for…well…ever? I appreciate that these areas will not be as clean as the more visible parts of the room, however for a five star hotel, this is unacceptable. I do not expect to find dirty tissues and a thick layer of dust and dirt anywhere in my hotel room. But by far the absolute worst part of my stay was the inability to control the temperature in the room whatsoever. The room was so swelteringly hot that despite the comfortable bed, and everything to go with it, I was almost unable to sleep at all. I do not expect this in a five star hotel(and have never experienced it other than here and at anther Wanda hotel in Hohhot), I pay for luxury; controlling the room temperature is a basic requirement that I can even do in a 50 yuan a night hostel dorm. When I asked the staff at reception the following morning I was told the AC wouldn’t be available until after April 15th because ‘it’s cold outside’. Firstly, I am not sleeping outside, I am sleeping inside, on the 22nd floor, where it is anything but cold. Not to mention it was April, not January, even in Xining it is not that cold. Secondly, as a paying guest, in a five star hotel, it should be up to me to decide if it is hot or cold, not the hotel. For this reason, as lovely as the room, staff and breakfast may have been, I would not stay here again. I checked out and moved to the lower rated Hilton, where I could control the room temperature and actually managed to sleep…generally what the whole point of a hotel is.
JJamesHarrisI will start off by saying that the room and bathroom were well appointed, the staff were friendly and helpful and breakfast was delicious. However, whilst the room was generally clean, when I dropped something that subsequently rolled under a fitted unit, I was pretty disgusted to see the dust and filth beneath it. It clearly had not been cleaned for…well…ever? I appreciate that these areas will not be as clean as the more visible parts of the room, however for a five star hotel, this is unacceptable. I do not expect to find dirty tissues and a thick layer of dust and dirt anywhere in my hotel room. But by far the absolute worst part of my stay was the inability to control the temperature in the room whatsoever. The room was so swelteringly hot that despite the comfortable bed, and everything to go with it, I was almost unable to sleep at all. I do not expect this in a five star hotel(and have never experienced it other than here and at anther Wanda hotel in Hohhot), I pay for luxury; controlling the room temperature is a basic requirement that I can even do in a 50 yuan a night hostel dorm. When I asked the staff at reception the following morning I was told the AC wouldn’t be available until after April 15th because ‘it’s cold outside’. Firstly, I am not sleeping outside, I am sleeping inside, on the 22nd floor, where it is anything but cold. Not to mention it was April, not January, even in Xining it is not that cold. Secondly, as a paying guest, in a five star hotel, it should be up to me to decide if it is hot or cold, not the hotel. For this reason, as lovely as the room, staff and breakfast may have been, I would not stay here again. I checked out and moved to the lower rated Hilton, where I could control the room temperature and actually managed to sleep…generally what the whole point of a hotel is.
ผผู้เข้าพักThis is honestly the best deal in town. I have been coming to Xining for 10 years, stayed in different hotels each time. This is for sure my favourite one and the best deal in this range of prices.
First, the location. Right in the city centre, with a lot of taxis coming by (this can be an issue for hotels in other locations, where taxis are more rare). It is super convenient and one can reach any part of town efficiently and quickly. There are many buses that go from here to anywhere in town.
Second, the quality of the room, of the bed (super super cosy and comfortable, which is really nice after travelling roughly for two weeks in the nearby countryside), the cleanliness of the room and bathroom. Very good hygiene products, not cheap toothpaste and soap like in other hotels.
Third, and most importantly, the quality and warmth of the service. At the reception, the employees are very friendly and understanding, very warm-hearted, You feel really welcome in this hotel. They have helped me in several ways. especially Mrs Jane and Mrs Sunny Bai: fantastic people! They also speak English! Makes the whole stay memorable, enjoyable, relaxing.
I will surely come back here next time. This is an upper-tier hotel made available with affordable prices.
Thank you!
__WeChat279976****Our experience at this restaurant was nothing short of exceptional. From the very first bite, we were delighted by the variety and quality of dishes offered. The menu was diverse, featuring a wide range of cuisines and flavors, each one beautifully presented and absolutely delicious. Every dish we tried was executed perfectly, showcasing the skill and creativity of the kitchen.
Special thanks to Levi and Benny for their outstanding service and attention to detail, making our dining experience even more enjoyable. Their recommendations added a personal touch that made us feel warmly welcomed and well taken care of.
In addition to the incredible food, the room itself was fantastic. As international visitors, we’re thrilled to have had the opportunity to experience such high-quality cuisine in such an inviting atmosphere. We look forward to returning and highly recommend it to anyone looking for an unforgettable dining experience.
我们在这家餐厅的用餐体验非常出色。从第一口开始,我们就对这里提供的菜肴的种类和质量感到满意。菜单种类繁多,提供各种菜肴和口味,每道菜都精美呈现,绝对美味。我们品尝的每道菜都做得非常完美,展示了厨师的技巧和创造力。
特别感谢 Levi 和 Benny 的出色服务和对细节的关注,让我们的用餐体验更加愉快。他们的建议增添了个性化的体验,让我们感到受到了热烈的欢迎和精心照顾。
除了美味的食物外,餐厅本身也很棒。作为国际游客,我们很高兴有机会在如此温馨的氛围中品尝如此高品质的美食。我们期待再次光临,并强烈推荐给任何寻求难忘用餐体验的人。