The staff was so friendly and humble. Even though there were small concerns, with their polite manner, they immediately fixed them making our stay pleasant and cozy.
My stay at Sinalei Reef Resort & Spa was absolutely amazing. The place is so beautiful, peaceful, and surrounded by lush tropical plants that make you feel completely connected to nature. Everywhere I looked, there was greenery, colorful flowers, and the calming sound of the ocean , it was the perfect place to relax and unwind.
The staff were incredibly kind, helpful, and respectful. They always greeted us with warm smiles and went out of their way to make sure we had everything we needed. You can really feel how much they care about their guests.
Every Wednesday night they host a Fiafia Night.
The resort also offers some great tours, including an Apia Town tour, a Savaii island tour, and a South East Coast tour. We went on the South East Coast tour and got to see the To Sua Ocean Trench.
Overall, Sinalei Resort & Spa is the perfect getaway for us looking for beauty, tranquility, and authentic Samoan hospitality. I can’t wait to go back!
Жила в garden bure, очень необычный опыт) красиво , вкусный завтрак , теплый бассейн , неплохой вай фай дается ваучер на 1гб каждый день) до центра города нужно прогуляться около получаса
Service was great but the hotel requires huge makeover. Bathrooms & rooms are outdated.
It’s good for night stay but won’t recommend for longer stay. Breakfast’s ok but each to its own😀
Positive note, reservation was smooth.
RRyanMarkThe facility was clean and modern, but the shower didn't drain fully leaving a slippery puddle away from the drain hole. Housekeeping wasn't consistent. On separate occasions the mirror was left wet, the bins unemptied, the towel unchanged and the bed not made up properly. The programmable safe didn't open once locked, and the key card had to be reprogrammed to give access to the room.
Once, while resting in my room in the early afternoon, someone tried to enter my room but the latch stopped them. I quickly checked outside, thinking it might have been housekeeping, but no one was there except someone - a burly obese island man in singlet, shorts and jandals - walking quickly around the corner. I believe it was another guest who'd somehow gained access to electronic access cards, and who was raiding other guest's rooms. It was after that incident that my key card failed to work, and I had to visit reception to get it reprogrammed.
The staff were generally courteous and kind, but really only going through the motions to fulfil their role. No one stood out as loving the work they do.
The egg station couldn't make poached egg. That had to come from the kitchen, and they had to boil the water first and it was an inordinately long wait. In a previous visit to Samoa, at a hotel in Savai'i, the egg station had a pan with simmering water for poached eggs, and they delivered poached eggs as quickly as any other style of egg.
I visited other hotels for events around Apia on this visit. I'm now open to staying at other hotels after this visit.
ผผู้เข้าพักMy stay at Sinalei Reef Resort & Spa was absolutely amazing. The place is so beautiful, peaceful, and surrounded by lush tropical plants that make you feel completely connected to nature. Everywhere I looked, there was greenery, colorful flowers, and the calming sound of the ocean , it was the perfect place to relax and unwind.
The staff were incredibly kind, helpful, and respectful. They always greeted us with warm smiles and went out of their way to make sure we had everything we needed. You can really feel how much they care about their guests.
Every Wednesday night they host a Fiafia Night.
The resort also offers some great tours, including an Apia Town tour, a Savaii island tour, and a South East Coast tour. We went on the South East Coast tour and got to see the To Sua Ocean Trench.
Overall, Sinalei Resort & Spa is the perfect getaway for us looking for beauty, tranquility, and authentic Samoan hospitality. I can’t wait to go back!
ผผู้เข้าพักIt’s a average place,restaurants was okay,looks like it’s still trying to find its place,except more from this place as its been open for just about 12mouths now,hard to get food apart from the restaurant there,that’s very big but empty 🧐 needs a lot more hospitality experience in staffing, its cheap but can do a lot better
AAnastasiia ProniaevaЖила в garden bure, очень необычный опыт) красиво , вкусный завтрак , теплый бассейн , неплохой вай фай дается ваучер на 1гб каждый день) до центра города нужно прогуляться около получаса
ผผู้เข้าพักService was great but the hotel requires huge makeover. Bathrooms & rooms are outdated.
It’s good for night stay but won’t recommend for longer stay. Breakfast’s ok but each to its own😀
Positive note, reservation was smooth.
MMEREDITHThe staff was so friendly and humble. Even though there were small concerns, with their polite manner, they immediately fixed them making our stay pleasant and cozy.