the front desks were very friendly and helpful. As a female solo traveller I felt very safe and secured throughout my stay. as I arrived before the check in time, I wanted to leave my luggage at the hotel and proceed with sightseeing and was offered if I would like to partake on an 'excursion' to help the students who will be future tourists guides experience and how they may improve. there were no extra costs incurred and we only need to pay for the entrance fee to the tourist attraction. it was a great experience for me as they were all very accommodating and cheerful.
Отель шикарный, новый, на территории есть бассейн. Утром подготовили ланч бокс, так как я рано выезжал и не успевал на завтрак. Подушки ужасные - единственный минус
Отель - небольшой. Находится практически в центре. До основных достопримечательностей Самарканда (Регистан, Сиаб, Шохи-Занда, Гур Эмир, Биби-Ханум) на такси минут 10 и 15-25 тыс сум, в зависимости от времени. Рядом в соседней двери - хорошая самса (популярное место, местные часто сюда наведываются). В шаговой доступности много магазинов и ресторанов. Минусы - отсутствие холодильника в номере, маленькая душевая, очень простой завтрак. Из плюсов - персонал всегда старался помочь, на ТВ кроме многих русских каналов есть также YouTube (не часто встретишь). Разрешили бесплатно поздний выезд (в 17 вместо 12). Отель - в целом рекомендую, за свои деньги - отлично.
We are so happy and satisfied with this hotel until the day we checked out. We were accused of taking the laundry bag which is worth 300k Uzbek SUM. I went up with 2 staff and it turned out it was in the drawer all the time (the funny thing is I never even touched it.) I don’t blame these 2 staff as I know it is their responsibility to make sure nothing was missing/stolen (though next time it would be appreciated if they can check it more thoroughly.)
What truly pissed me off is the attitude from another female staff at the reception named Zarifa. From the moment we checked out, she just looked grumpy and when my friend said “we never used it”, she reacted with “I am sure you did” in a very rude way! Even later on, it turned out to be in the drawer in the room, she was not even apologetic (the other 2 staff at least said “sorry for the mistake.”
This is one of the 2 five star hotels in Samarkand and I just hope what we paid at this hotel is equivalent to the amount of respect you show to your customers. The hotel really NEEDS to put more training in your staff’s service.
By the way, we had a really nice chat with another staff named “Firdav” at the first floor bar (if I remember his name correctly, he is tall and bit skinny). He had worked in Hilton for 2 years and the professionalism and politeness he demonstrated is just another level. PLEASE LEARN FROM HIM THAT HOW A STAFF AT 5 STAR HOTEL SHOULD BEHAVE AND TREAT THEIR GUESTS!!
Хороший отель! Рекомендую! Обслуживающий персонал - это лучшие люди из всей страны! Помогали во всех вопросах, подсказывали куда пойти, любезные, воспитанные, приятные люди. Ресторан при гостинице тоже понравился, всегда вечером много народу. Отель находится в 30 мин ходьбы до всех достопримечательностей. Прогуляться- одно удовольствие.
Из минусов- очень слабый вайфай, постоянно отваливалась сеть.
Great 3 nights stay at Movenpick hotel with all amenities. Very convenient and close to the Gour Emir monument (4/5mn by walk) and the Registan square (15/16mn). A lot of cafe and restaurants around the hotel as we didn’t book the hotel breakfast. As we are lazy to dine out, we enjoyed twice diners at the restaurant Caramelle (really juicy manti and tasteful somsa & soups) We tried the sauna (hammam was under reparation) and the fitness. We had pleasant drinks at the pool bar. So we can recommend the Movenpick hotel at Samarkand. And the room rates are very affordable for a 4,5/5* hotel.
ยอดเยี่ยม
78 รีวิว
9.2/10
ราคาเริ่มต้น
€ 60
ต่อคืน
ดูห้องว่าง
ดูโรงแรมทั้งหมดที่มีพร้อมWifiในซามาร์คันด์
รีวิวล่าสุดสำหรับโรงแรมในซามาร์คันด์
ดูทั้งหมด
9.1/10
ยอดเยี่ยม
ผผู้เข้าพักWe are so happy and satisfied with this hotel until the day we checked out. We were accused of taking the laundry bag which is worth 300k Uzbek SUM. I went up with 2 staff and it turned out it was in the drawer all the time (the funny thing is I never even touched it.) I don’t blame these 2 staff as I know it is their responsibility to make sure nothing was missing/stolen (though next time it would be appreciated if they can check it more thoroughly.)
What truly pissed me off is the attitude from another female staff at the reception named Zarifa. From the moment we checked out, she just looked grumpy and when my friend said “we never used it”, she reacted with “I am sure you did” in a very rude way! Even later on, it turned out to be in the drawer in the room, she was not even apologetic (the other 2 staff at least said “sorry for the mistake.”
This is one of the 2 five star hotels in Samarkand and I just hope what we paid at this hotel is equivalent to the amount of respect you show to your customers. The hotel really NEEDS to put more training in your staff’s service.
By the way, we had a really nice chat with another staff named “Firdav” at the first floor bar (if I remember his name correctly, he is tall and bit skinny). He had worked in Hilton for 2 years and the professionalism and politeness he demonstrated is just another level. PLEASE LEARN FROM HIM THAT HOW A STAFF AT 5 STAR HOTEL SHOULD BEHAVE AND TREAT THEIR GUESTS!!
ผผู้เข้าพักNice room and varied breakfast buffet. Great Spa area with pool, sauna and hamam. The aircon in our room unfortunately was quite loud, blasting at full force, and it wasn’t possible to adjust it or turn it down. We gave feedback and they said they would send a technician to fix it while we were out, but the issue remained. Overall a pleasant stay.
SSergey_nkОтель шикарный, новый, на территории есть бассейн. Утром подготовили ланч бокс, так как я рано выезжал и не успевал на завтрак. Подушки ужасные - единственный минус
ผผู้เข้าพักGreat 3 nights stay at Movenpick hotel with all amenities. Very convenient and close to the Gour Emir monument (4/5mn by walk) and the Registan square (15/16mn). A lot of cafe and restaurants around the hotel as we didn’t book the hotel breakfast. As we are lazy to dine out, we enjoyed twice diners at the restaurant Caramelle (really juicy manti and tasteful somsa & soups) We tried the sauna (hammam was under reparation) and the fitness. We had pleasant drinks at the pool bar. So we can recommend the Movenpick hotel at Samarkand. And the room rates are very affordable for a 4,5/5* hotel.
ผผู้เข้าพักHotel itself was amazing. Very clean & posh. Breakfast was wide of selections. Swimming pool & spa was fun way to relax.
When we ask, they happily made us late check out. Very grateful! Vey much enjoyed staying.
Only downside was location, although it's close to a park, we found it hard to find yandex. It was quite expensive & took 10-15 mins to arrive. Since we have been using yandex many different cities, this time was the most hassle.
QQuest JourneyColibari Hotel Samarkand – A Cozy Retreat 🌟
Nestled in the historic heart of Samarkand, Colibari Hotel blends modern comfort with classic Uzbek charm. The rooms are clean, spacious, and tastefully decorated, offering a restful escape after exploring the city. The friendly staff provides personalized service, making every guest feel welcome. Enjoy a delightful breakfast on the terrace with stunning city views. Conveniently located near major attractions, this hotel is ideal for a relaxing and authentic Samarkand experience.
ผผู้เข้าพักI have to say we will give the reception guy 6 stars up to five. We have to catch up the train in the early morning around 1am, so that we need to stay in the lounge for around 4hours.The reception guy, with my great respect and grateful, stay up the whole night with us, no rest and give water and turn on for us. In the end, support us for communicating with the driver and carry the luggages for us, with no tips(sorry we dont have change cash at that moments)
also breakfast nice and room is clean and tidy
KKathiemaeA really good hotel with a great location. It’s very walkable, about 2 km walk to Registan Square, and surrounded by plenty of markets and local restaurants. Everything we needed was right in the area, which made our stay very convenient and enjoyable.
The bed was super comfy and the room felt very cozy, perfect for resting after a long day out. Overall, we loved our stay here and would happily choose this place again. A solid choice for anyone looking for comfort, convenience, and a nice local vibe.