the front desks were very friendly and helpful. As a female solo traveller I felt very safe and secured throughout my stay. as I arrived before the check in time, I wanted to leave my luggage at the hotel and proceed with sightseeing and was offered if I would like to partake on an 'excursion' to help the students who will be future tourists guides experience and how they may improve. there were no extra costs incurred and we only need to pay for the entrance fee to the tourist attraction. it was a great experience for me as they were all very accommodating and cheerful.
Отель шикарный, новый, на территории есть бассейн. Утром подготовили ланч бокс, так как я рано выезжал и не успевал на завтрак. Подушки ужасные - единственный минус
Отель - небольшой. Находится практически в центре. До основных достопримечательностей Самарканда (Регистан, Сиаб, Шохи-Занда, Гур Эмир, Биби-Ханум) на такси минут 10 и 15-25 тыс сум, в зависимости от времени. Рядом в соседней двери - хорошая самса (популярное место, местные часто сюда наведываются). В шаговой доступности много магазинов и ресторанов. Минусы - отсутствие холодильника в номере, маленькая душевая, очень простой завтрак. Из плюсов - персонал всегда старался помочь, на ТВ кроме многих русских каналов есть также YouTube (не часто встретишь). Разрешили бесплатно поздний выезд (в 17 вместо 12). Отель - в целом рекомендую, за свои деньги - отлично.
We are so happy and satisfied with this hotel until the day we checked out. We were accused of taking the laundry bag which is worth 300k Uzbek SUM. I went up with 2 staff and it turned out it was in the drawer all the time (the funny thing is I never even touched it.) I don’t blame these 2 staff as I know it is their responsibility to make sure nothing was missing/stolen (though next time it would be appreciated if they can check it more thoroughly.)
What truly pissed me off is the attitude from another female staff at the reception named Zarifa. From the moment we checked out, she just looked grumpy and when my friend said “we never used it”, she reacted with “I am sure you did” in a very rude way! Even later on, it turned out to be in the drawer in the room, she was not even apologetic (the other 2 staff at least said “sorry for the mistake.”
This is one of the 2 five star hotels in Samarkand and I just hope what we paid at this hotel is equivalent to the amount of respect you show to your customers. The hotel really NEEDS to put more training in your staff’s service.
By the way, we had a really nice chat with another staff named “Firdav” at the first floor bar (if I remember his name correctly, he is tall and bit skinny). He had worked in Hilton for 2 years and the professionalism and politeness he demonstrated is just another level. PLEASE LEARN FROM HIM THAT HOW A STAFF AT 5 STAR HOTEL SHOULD BEHAVE AND TREAT THEIR GUESTS!!
Прекрасный во всех отношениях отель вблизи исторического центра Самарканда. Отель небольшой, но уютный, чистый и ухоженный. В лобби есть банкомат, на стойке регистрации можно запросить экскурсию по городу. Располагается вблизи Университетского бульвара, до основных исторических достопримечательностей 15-20 мин пешим шагом. На 3 этаже есть большая летняя веранда. Номер был очень чистый, проводилась ежедневная уборка. Сейф, мини-бар, гигиенические принадлежности, полотенца и халаты присутствуют. По утрам шикарные завтраки в формате шведского стола, позволяют насытиться до самого вечера. В целом, по соотношению ”цена/качество” - это самый оптимальный вариант отеля для кратковременного проживания в Самарканде. Получили только положительные эмоции от пребывания здесь.
The hotel is located at a very convenient location right opposite to Shoh-I-Zinda complex. The other renowned complexes like Registan Square, Bibikhanum mausoleum...eyc are at a walking distance from the hotel. The facilities were great with a nice breakfast and the staff professional and friendly. I would definitely recommend this place.
Great 3 nights stay at Movenpick hotel with all amenities. Very convenient and close to the Gour Emir monument (4/5mn by walk) and the Registan square (15/16mn). A lot of cafe and restaurants around the hotel as we didn’t book the hotel breakfast. As we are lazy to dine out, we enjoyed twice diners at the restaurant Caramelle (really juicy manti and tasteful somsa & soups) We tried the sauna (hammam was under reparation) and the fitness. We had pleasant drinks at the pool bar. So we can recommend the Movenpick hotel at Samarkand. And the room rates are very affordable for a 4,5/5* hotel.
ผผู้เข้าพักWe are so happy and satisfied with this hotel until the day we checked out. We were accused of taking the laundry bag which is worth 300k Uzbek SUM. I went up with 2 staff and it turned out it was in the drawer all the time (the funny thing is I never even touched it.) I don’t blame these 2 staff as I know it is their responsibility to make sure nothing was missing/stolen (though next time it would be appreciated if they can check it more thoroughly.)
What truly pissed me off is the attitude from another female staff at the reception named Zarifa. From the moment we checked out, she just looked grumpy and when my friend said “we never used it”, she reacted with “I am sure you did” in a very rude way! Even later on, it turned out to be in the drawer in the room, she was not even apologetic (the other 2 staff at least said “sorry for the mistake.”
This is one of the 2 five star hotels in Samarkand and I just hope what we paid at this hotel is equivalent to the amount of respect you show to your customers. The hotel really NEEDS to put more training in your staff’s service.
By the way, we had a really nice chat with another staff named “Firdav” at the first floor bar (if I remember his name correctly, he is tall and bit skinny). He had worked in Hilton for 2 years and the professionalism and politeness he demonstrated is just another level. PLEASE LEARN FROM HIM THAT HOW A STAFF AT 5 STAR HOTEL SHOULD BEHAVE AND TREAT THEIR GUESTS!!
ผผู้เข้าพักthe front desks were very friendly and helpful. As a female solo traveller I felt very safe and secured throughout my stay. as I arrived before the check in time, I wanted to leave my luggage at the hotel and proceed with sightseeing and was offered if I would like to partake on an 'excursion' to help the students who will be future tourists guides experience and how they may improve. there were no extra costs incurred and we only need to pay for the entrance fee to the tourist attraction. it was a great experience for me as they were all very accommodating and cheerful.
ผผู้เข้าพักGreat 3 nights stay at Movenpick hotel with all amenities. Very convenient and close to the Gour Emir monument (4/5mn by walk) and the Registan square (15/16mn). A lot of cafe and restaurants around the hotel as we didn’t book the hotel breakfast. As we are lazy to dine out, we enjoyed twice diners at the restaurant Caramelle (really juicy manti and tasteful somsa & soups) We tried the sauna (hammam was under reparation) and the fitness. We had pleasant drinks at the pool bar. So we can recommend the Movenpick hotel at Samarkand. And the room rates are very affordable for a 4,5/5* hotel.
SSergey_nkОтель шикарный, новый, на территории есть бассейн. Утром подготовили ланч бокс, так как я рано выезжал и не успевал на завтрак. Подушки ужасные - единственный минус
QQuest JourneyColibari Hotel Samarkand – A Cozy Retreat 🌟
Nestled in the historic heart of Samarkand, Colibari Hotel blends modern comfort with classic Uzbek charm. The rooms are clean, spacious, and tastefully decorated, offering a restful escape after exploring the city. The friendly staff provides personalized service, making every guest feel welcome. Enjoy a delightful breakfast on the terrace with stunning city views. Conveniently located near major attractions, this hotel is ideal for a relaxing and authentic Samarkand experience.
ผผู้เข้าพักI have to say we will give the reception guy 6 stars up to five. We have to catch up the train in the early morning around 1am, so that we need to stay in the lounge for around 4hours.The reception guy, with my great respect and grateful, stay up the whole night with us, no rest and give water and turn on for us. In the end, support us for communicating with the driver and carry the luggages for us, with no tips(sorry we dont have change cash at that moments)
also breakfast nice and room is clean and tidy
ผผู้เข้าพักThis is a wonderful small boutique hotel located in a historical ditrict of samarkand (so called ”Russian Samarkand”). major sightseeings are not the next door.. but not far away...
Personnel is very helpful and attentive. Rooms are adequately sized and have almost all the necessary amenities. They serve a plentiful and tasty breakfast buffet(unfortunately, some hot dishes turned out to be cold... hope that was a one-off case).
in general - highly recommended hotel..