The staff were very kind and helpful throughout our stay. We really loved the room and the overall service, they made us feel welcome and comfortable.
However, there were a few issues that affected our experience. The location was quite difficult to access. The path to the main road is rocky and uneven, and I unfortunately fell twice while trying to get there. It may not be suitable for everyone, especially if you have luggage or mobility concerns.
There was also a power outage that lasted more than 12 hours, and during that time we couldn’t shower with warm water.
Overall, the staff and service were excellent, but these issues made our stay less comfortable than we expected.
Birston konak çok güzel bir konumda odaları çok güzel çok rahat ferah müşteri ile ilgilenmeleri personelin çok içten çok yardımcı oluyorlar her konu için ikramlar güzel kahvaltısı serpme kahvaltıydı çok lezzetliydi özenlilerdi odalardaki hazırlık çarşafından banyosunda her şey özen liydi güzel mistik bir havası vardı konum olarak da hem çarşısına hem gezilecek yerlere çok yakında yürüme mesafesinde deydi çok memnun kaldık her şey için çok teşekkür ediyoruz
SselmatidafThe staff were very kind and helpful throughout our stay. We really loved the room and the overall service, they made us feel welcome and comfortable.
However, there were a few issues that affected our experience. The location was quite difficult to access. The path to the main road is rocky and uneven, and I unfortunately fell twice while trying to get there. It may not be suitable for everyone, especially if you have luggage or mobility concerns.
There was also a power outage that lasted more than 12 hours, and during that time we couldn’t shower with warm water.
Overall, the staff and service were excellent, but these issues made our stay less comfortable than we expected.
ผผู้เข้าพักHighly recommend this hotel to everyone! As so many stayers at the hotel said, the location is sooo convenient to everywhere. It is right in the middle of the town! Also there is a fancy restaurant out there with gazebo, from where you can have a whole glance at the scene of this city. Meanwhile the manager is handsome and so helpful to give good advice on tourism! You won't regret to stay here.
BBusraThe people working at the hotel were so friendly and helpful. The room was clean and neat. The location is just walking distance to everywhere in Eski Mardin (Old Mardin). I enjoyed staying at Tuğhan Hotel.
MMelvyn MakThe views of ancient Mesopotamia are excellent. My room has a balcony that overlooks the plain
The property is not very assessible to seniors as there's long flight of steps down and my toilet is too tight and tiny.
Having said that. Hasan was very helpful and thanks to him, our trip was made more enjoyable.