"There was no one at reception and delayed our check in by 40 mins
Worst co operative staff
The hotel didn't have towels to provide throughout our status
The breakfast is WORST as they serve reddy to eat breakfast which is very bad
Over all I would not recommend this for Families with kids"
"This is my first time in Tabuk therefore I can't compare Mena Hotel with other hotels in Tabuk City. As a solo traveller, I truly enjoy staying in this Hotel. All I need are available though the bathroom is a bit small but still ok for me. Since Tabuk is not a big city, staying in this Hotel consider strategic and you can easily go anywhere around the city. The are two mosques near to the hotel and retail shop ,(bakala) located right in front of the hotel. In conclusion, I can say this hotel is one of the best hotel to stay in Tabuk City."
This is my first time in Tabuk therefore I can't compare Mena Hotel with other hotels in Tabuk City. As a solo traveller, I truly enjoy staying in this Hotel. All I need are available though the bathroom is a bit small but still ok for me. Since Tabuk is not a big city, staying in this Hotel consider strategic and you can easily go anywhere around the city. The are two mosques near to the hotel and retail shop ,(bakala) located right in front of the hotel. In conclusion, I can say this hotel is one of the best hotel to stay in Tabuk City.
I was disappointed with the room assigned to me because the water heater was not working. I reported the issue to the reception, and a staff member came to inspect it. He informed me that the hotel electrician was not available at that time and that the issue would be fixed the following morning. I explained that I needed hot water for a shower, and he said he would check with the receptionist—but he never returned.
I called the reception again to follow up, and the receptionist told me that the staff member had reported the issue as resolved, which was not true. The receptionist then offered to transfer me to another room. I agreed because I needed to take a shower. Unfortunately, the new room was smaller and lacked some basic facilities. I called the reception once more to request a floor towel, but I was told that none were available at the moment due to certain reasons.
Overall, the experience was very inconvenient.
There was no one at reception and delayed our check in by 40 mins
Worst co operative staff
The hotel didn't have towels to provide throughout our status
The breakfast is WORST as they serve reddy to eat breakfast which is very bad
Over all I would not recommend this for Families with kids
قضينا وقتا ممتعاً ٢٥-٢٧ يناير في هذا المنتجع الفاخر جدا
كل شي بيرفكت فوق الخيال لا استطع الوصف بدقه
الموظفين رائعين مهنيين لديهم تدريب عالي وأخلاقهم عاليه . وأخص بالشكر الانسه ريناد والسيد منصور خالد اخجلونا من شدة حفاوتهم واهتمامهم
قررنا العوده مراراً في هذا المنتجع
شكرا لصاحب فكرة هذا الصرح في هذا المكان المناسب الخلاب وشكراً للاداره على اختيار هؤلاء الشباب الرائع
وعلى الجوده في كل مكان بالمنتجع
We had a wonderful time in this luxurious resort. Every was thoughtful and perfection and it was an indescribable experience. The staff are professional and highly trained and have been a great addition to our experience. I would like to personally thank Mr .Mansour and miss.Renad for their exceptional service.
We have decided to come back again and would like to thank the resort and its sponsors for a wonderfully place. And most importantly thank you thank you
The hotel location is very near the airport. Also, the car rental company AVIS has a staff inside the hotel. I rent a car from.AVIS in Jeddah, I return the car in Tabuk. The AVIS staff can come to this hotel to complete the car return and use the same car to take me to the airport. It is very convenient. Other things of the hotel are good also