Very good service by staff. Check-in member of staff very nice, helped me sort out two attached rooms. Kitchen staff brilliant they helped me everytime I asked for baby milk bottle to be washed and filled with milk. Everything was good. Nothing bad to say about. Location great. Breakfast a lot of variety to choose from. Thanks
The location of this hotel is excellent — just a 5–7 minute walk to the beach and about 10 minutes to the marina. The rooms are standard but clean, with most offering pleasant views of the pool and seafront.
Unfortunately, the service and guest experience fall short of expectations for a 4-star hotel. Upon check-in, no information was provided regarding hotel amenities, Wi-Fi access, or room facilities. There was no welcome pack or in-room directory. Wi-Fi details had to be requested separately.
The hotel does not offer room service, which is unusual for its rating. The bathroom in our room had a faulty shower screen, leaving the floor soaked after use. When I requested fresh towels from the front desk, I was met with an unhelpful attitude and told that towels would only be replaced during daily room service. However, on one occasion, our room was not serviced at all — the cleaners claimed they had done so, which was untrue. Even after reporting this to reception, only the bedding was changed; the rest of the room was untouched, and rubbish from the previous guest remained in the bathroom bin.
Overall, the front desk and cleaning staff lacked warmth and professionalism, and communication was poor. While not speaking English is understandable, the unwillingness to assist guests is unacceptable for a hotel of this standard. Staff training in customer service would be highly beneficial.
On a cultural note, this is a family-oriented hotel. Visitors from Western countries should be aware that, as Morocco is an Islamic country, some local guests may react with disapproving looks toward certain behaviors or attire.
The location was perfect, offering beautiful ocean views and a relaxing atmosphere. The rooms were clean, comfortable, and well-maintained. The staff is good too. Overall, it’s a nice option for a quiet getaway by the sea.
Hamilton Agadir managements maintains it’s Excellent services for years, Mr. AbduLatif& his staff are doing marvelous job and friendly relations with all guests especially, with Gulf customers.
Rooms with Oceanview were equipped with sound resistant glass. Mrs. Mariam, the header of house keeping responds to guests needs in& Out hotel with cheerful faces. Hotel is strongly recommended for families.
هاملتون اغادير قريب من البحر ونظيف مناسب جداً للعوائل وبأسعار معقوله تحت إشراف الاستاذ عبداللطيف وكافة العاملين.🫡👍🏽
We hadden een kamer voor drie personen, maar de baddoeken waren voor 2 personen. Waarschijnlijk moesten we er om vragen, maar kwamen er laat in de avond achter dat we 1 baddoek tekort kwamen en we maar 1 nacht verbleven.
Verder het verblijf, accommodatie en ligging zijn prima.
ผผู้เข้าพักThe location of this hotel is excellent — just a 5–7 minute walk to the beach and about 10 minutes to the marina. The rooms are standard but clean, with most offering pleasant views of the pool and seafront.
Unfortunately, the service and guest experience fall short of expectations for a 4-star hotel. Upon check-in, no information was provided regarding hotel amenities, Wi-Fi access, or room facilities. There was no welcome pack or in-room directory. Wi-Fi details had to be requested separately.
The hotel does not offer room service, which is unusual for its rating. The bathroom in our room had a faulty shower screen, leaving the floor soaked after use. When I requested fresh towels from the front desk, I was met with an unhelpful attitude and told that towels would only be replaced during daily room service. However, on one occasion, our room was not serviced at all — the cleaners claimed they had done so, which was untrue. Even after reporting this to reception, only the bedding was changed; the rest of the room was untouched, and rubbish from the previous guest remained in the bathroom bin.
Overall, the front desk and cleaning staff lacked warmth and professionalism, and communication was poor. While not speaking English is understandable, the unwillingness to assist guests is unacceptable for a hotel of this standard. Staff training in customer service would be highly beneficial.
On a cultural note, this is a family-oriented hotel. Visitors from Western countries should be aware that, as Morocco is an Islamic country, some local guests may react with disapproving looks toward certain behaviors or attire.
CCarmen PanoetWe hadden een kamer voor drie personen, maar de baddoeken waren voor 2 personen. Waarschijnlijk moesten we er om vragen, maar kwamen er laat in de avond achter dat we 1 baddoek tekort kwamen en we maar 1 nacht verbleven.
Verder het verblijf, accommodatie en ligging zijn prima.
ผผู้เข้าพักOur experience at the Hyatt Regency Taghazout was superb!
What left the best impression was the kindness of the staff members. Everyone was so friendly and was caring so much that we received the best service.
Upon request we received even an upgrade on our room, which made our stay even better with an awesome view.
The breakfast offered a huge variety. The staff members around Yassine and specially the female staff members like Asma amaray, Chaimae and everbody else really was making sure that we felt welcomed. They also remembered our preferences and took care that the service was excellent.
The location of the hotel is also great at it is right at the beach. You have an amazing view from the pools or the break fast area or also from your room.
To Taghazout it is an easy walk either on the beach or path, which is even lighted in the dark that takes about 20 minutes.
The rooms were very clean and spacious for two people. The bed was also very comfortable.
To sum up we can only recommend highly this hotel and it won’t be the last time that we have stayed there.
Special thanks also the the hotel manager Hicham Hriouad, who supported us and was available for our questions that made our stay just great.
MMohammad Hassn M BinibrahimHamilton Agadir managements maintains it’s Excellent services for years, Mr. AbduLatif& his staff are doing marvelous job and friendly relations with all guests especially, with Gulf customers.
Rooms with Oceanview were equipped with sound resistant glass. Mrs. Mariam, the header of house keeping responds to guests needs in& Out hotel with cheerful faces. Hotel is strongly recommended for families.
هاملتون اغادير قريب من البحر ونظيف مناسب جداً للعوائل وبأسعار معقوله تحت إشراف الاستاذ عبداللطيف وكافة العاملين.🫡👍🏽
ผผู้เข้าพักThe hotel is very good. Staff are very kind and attentive and always ready to serve you and answer to your requests with a smile on their face.
Front desk staff are amazing. It was our wedding aniversary and they gave us an upgraded room with a pool and sea view and had it decorated! Highly appreciated.
The food was great in all restaurants. The only ”less positive” (not a critic) thing I would say was that the BLU restaurant which is supposedly for seafood, but on the evening we were there, had no seafood (at least what we consider as seafood in Portugal) and was mainly about fish, which was all well cooked in any case and we did enjoy the food.
The facilities around the pool area are very good. Bar at the pool side serving pizza and hot snacks all day! Kids area and a bar serving drinks all day.
24/7 Cafeteria in the hotel lobby. Pastry and f drinks plenty of of high quality.
Could not ask for more honestly. If we´re ever back in Agadir, this will with no doubt be the place where we´ll be staying!
Direct access to the beach
AAlexanderVery nice place. Open with lots of space around the multiple swimming pools. Main pool busy but others quiet. There is a lot of walking to do as it's a big complex. Fun animations team. More English travellers so more staff speaking better English. Food is ok, small selection at breakfast, bigger selection at lunch and good choice of different meals for dinner. Lovely friendly helpful staff in general. Good value for money. Nice big spa for different treatments and good service. Lots of cats as is normal in a lot of hotels