ผผู้เข้าพักI usually come here with my family and this has been one of the worst experiences EVER!! The guest services at the front desk was very insulting with asking me if the person I came with is a part of my party! When asked for more towels I got the wrong set and also when I went to get it myself there was an extra wait time as none was on property. The bartender had a disgusting attitude I could puke my drink with his non friendliness, definitely will turn guests away. When checking out the way they were going on about their second key I’m like do they really think I would want to keep their second key the other person was on the beach when I was checking out and the way the guy at the front desk made it seem like I would like their key was SUCH a turnoff!!!! I WILLL NEVER STAY HERE AGAIN. The servers at breakfast and dinner were nice and as always a big shoutout to the lifeguards!! The hospitality never changes when we stay here amongst them! The entire front desk needs to be FIRED and that bartender!
ผผู้เข้าพักattempted to rip me off to stay during the storm, first, they never returned my messages about getting stuck in Jamaica. so i came the office 2 times with no resolution. So Icall them the night before I check out at 6-7pm, and they say Sorry we can't offer you a room! So I try to leave and fly out, and LONG story short, I come back PRIOR to my check out time 9am - to regroup and find shelter. So they come and say - ok we have a room- I think they will do it at the same or less rate I paid... ohhh no - they tried to charge me 200 American per night!!!!
ผผู้เข้าพักWe love the Tree House and return every year. Super friendly and helpful staff, very comfortable rooms, squeaky clean and well maintained, great location and good size waterfront on 7 Mile Beach.
Cooked to order breakfast served on tables and chairs on the sand a few feet from the water.
This place has a happy, casual, ”organic” vibe that we love.
MMissCGoesPlacesI stayed two nights in the one bedroom apartment. The hotel is quite dated, and apparently shares occupancy with two other hotels so beware of that during booking. Easy beach access, a great gift shop with snacks, souvenirs, etc. The service is kind, friendly, and honest. Would probably stay again in another room type.
BBushra MoustafaStaff were very friendly at the hotel and the rooms were exceptionally clean. The hotel is coneveniently located across from shops and restaurants. The hotel's beach front was also much nicer than neighbording hotels with a good stretch of sand up front.
ผผู้ใช้ไม่ระบุชื่อClose to the caves, spaceful, peaceful. Good for resting.
However there was no drinking water in the room, no cups or glasses. There was a problem with a safe, that staff couldn't fix for two days.
Otherwise it was a pleasant stay.