First the service was bad, we ordered 3 french fries and 1 banana fritter at the pool, only arrived 2 french fries ( 1 french fries and banana arrived 1 hour later, they brought in the room). Second, no information about the breakfast policy for kids. After we enter the dining area while the kids having their breakfast suddenly the staff comes and informed us that we must pay extra for the kids. And we said, no information about that, the staff said it is on the breakfast voucher which the font super small and no one can read that. Next time better, but I dont think staying in this hotel again near future. Despite the facility, the service was bad.
Good location with a lot good food around. Requested non smoking room, but when check in they said not available. End up stay in twin bed room with non sea view for first night and move to another room the next day (book for queen room with sea view).
Tidak tersedia sabun cuci tangan. Sabun mandi dan shampo di kasih di wadah besar, jadi was-was pakenya takut bekas orang. Sebaiknya sediakan di botol-botol kecil saja. Selebihnya untuk pelayanan dll, semua baik.
Staff at the front desk, at breakfast and roomservice are very helpful and kind.
They're very thrifty on giving towels though.
Only 1 big towel per person, so 2 big towels per room. While there is no shower curtain in the bathroom water goes all over the place so the floor gets wet.
No small towel to put on the floor. When asked for more towels they would give you only 1 small towel. Asking for 2 towels seems to be a problem.
Overall maintenance is really necessary in bathrooms even some beds.
However, again, very nice hotel, breakfast is good. Across the hotel there is a supermarket and 2 restaurants.
the room is super clean, breakfast also delicious, the location is nice, the view also nice, can watch sea from the window. the service is also nice, the people also super nice. only the elevator is kinda difficult because is super busy and long wait. but overall my experience staying in Best Western is super comfortable.
ผผู้เข้าพักTidak tersedia sabun cuci tangan. Sabun mandi dan shampo di kasih di wadah besar, jadi was-was pakenya takut bekas orang. Sebaiknya sediakan di botol-botol kecil saja. Selebihnya untuk pelayanan dll, semua baik.
ผผู้เข้าพักAlways stay at this hotel visiting Manado
Next to shopping malls and eatery places the staff are excellent for their services for my entire stay at the hotel and had good breakfast in the morning with lots of variety to choose from.
Will recommend this hotel to others
DdrimmaGood stay overall
I stayed at favehotel Bitung in North Sulawesi for a few days. The location is convenient, close to the city center and main roads. The room was clean, simple, and comfortable. Staff were friendly and helpful, check-in was smooth.
The breakfast was decent, though not a lot of variety. Wi-Fi worked well most of the time. The air conditioning and hot water functioned properly.
Overall, a good and practical place to stay. Not luxury, but worth the price.
JJosi22The accommodation was really nice and beautifully decorated, with a lovely private area on the balcony. The location was perfect – we could reach many places quickly with a rented bike, and renting one nearby was easy. The receptionists were very friendly and helpful.
The bed was really comfortable, and the air conditioning worked great, making the stay even more enjoyable. There were a few small things, like no soap, only one towel for two people, and the water getting cold quickly, but these were just minor details. Once we mentioned them to the reception, they were quickly resolved.
Overall, it was a great stay, the price was absolutely fair, and I would definitely come back. Thank you for everything!