โรงแรมพร้อมWifiในเซอร์รีย์ สหราชอาณาจักร

I stayed in room 3 on the ground floor and I thought the experience as a whole was alright, gets the job done if that’s all you need. There were some things I thought were a bit strange however. The shower was the main thing, it was stuck on full power which was crazy fast. It also didn’t stay in place because it was so powerful and kept turning into the wall. When I had pointed it facing out, it would point to the window (which was in the shower) and begin to fill up the window sill. Additionally, the sliding door had broken and it was replaced with a flimsy shower curtain which Barry managed to cover the gap. The room was a little dark but other than that was fine. The bed was fine too. Dinner is room service or you can have it in the bar area if you’d like. There isn’t a restaurant however and the bar area isn’t incredibly suitable for a meal with a family, fine on my own though. The menu consisted of pub food and each item was between £11-15 for the majority. There is a pizza and alcohol deal for £15 which is what I had, which was fine. Breakfast was £11.75 I think and was a buffet in one of the service rooms and was pretty good. Overall I think my experience was pretty poor but the room was very clean and the staff were very helpful and polite

I booked this location for a real “British Experience.” Although I don’t know if it was a real experience, it was a REAL experience. From the moment the car arrived, I was impressed and in love. It is a true country estate, surrounded by green rolling hills and ancient trees. The first view down the driveway was of a stunning estate with beautifully landscaped grounds. We arrived early and they were able to register us immediately. The only downside was the number of stairs to get to the room, but this was minimal. The interior was breathtaking, the outside was awe inspiring. We had originally planned on taking a day to go to London, but quickly decided to stay and enjoy the relaxing atmosphere of the estate. The food was wonderful but the breakfast hours were not as noted. On Saturday, we arrived at 10:30 for breakfast and the buffet was nearly empty, however the staff were kind enough to bring us the few things we needed. The staff were wonderful and added to the exceptional experience of our stay. I will definitely revisit this location in the future. It was a lovely experience.

We booked to stay, as we were attending a 60th Birthday party at the Hotel. We booked and paid online so checking was very easy. We really enjoyed our stay. Our room was very spacious with a large king size bed. Which was extremely comfortable! We were impressed with the newly renovated bathroom, with lovely soft fluffy towels. The room has all the amenities that we needed ie iron, hairdryer and extra pillows. We booked a room with breakfast - which was excellent and was available till 10.30 which was great. A good array of hot food included quality sausages and bacon. All the breakfast staff were very helpful and genuinely cheerful, as were the reception staff and the bar staff and food servers at the evening function. We really enjoyed our stay.

We arrived early however the receptionist was very accommodating and allowed us to check in early, we had booked a twin room as we couldn't see a double room available however the lady changed us to a double room with such ease. Hotel is very clean, room was a very good size and we even saw Deer outside our room in the morning. We used the pool area, the staff were very attentive even lending us a pound coin so we could use the lockers. Will definitely stay again if in the area.

ห้องพักสะอาดเป็นพิเศษกว้างขวางมาก รู้สึกขอบคุณที่ชั้นหนึ่งเพื่อความปลอดภัย ผู้หญิงโสด อาหารเช้าสมเหตุสมผลและส่งถึงห้องตรงเวลา นมดับ แต่เมื่อฉันแจ้งว่าที่นั่งด้านหน้าก็ถูกแทนที่ทันที ไม่มีแชมพู ฯลฯ แต่นั่นกลายเป็นมาตรฐานในประสบการณ์ของฉันในเครือโรงแรมราคาประหยัด คุ้มค่ากับเงินที่จ่าย ข้อร้องเรียนเดียวของฉัน: หมอนคุณภาพไม่ดีและก้อนไม่เช่นนั้นยอดเยี่ยมและพนักงานแผนกต้อนรับดีมาก จะกลับมาพักอีกในราคาที่เหมาะสม

Customer service is not the best. I booked simply because it's location. I hung the sign for the room to be made as I stayed for two nights. I was told that the service was not available! They only do the room when the guest check out but not during stay so if you need anything you have to come to the reception and get it yourself. Therefore the luxury of bed made, simple room amenities are carried out with DIY method. The question is why bother leave the sign for the guest to choose between ”don't disturb” or ”please make up my room”? Receptionist could gain some customer service mindset from proper training.

Staff really friendly & helpful. Room quiet, as requested. Room clean. Bathroom smelled of damp but no physical evidence. Only issue was one thin pillow each. Asked for extras but told there was a shortage due to people stealing them so added onto a list. No extra pillows provided. Staff apologised for this at check out

โรงแรมน่ารัก ทําเลที่ตั้งดีเยี่ยมเพราะอยู่ห่างจากศูนย์การค้าเพียงไม่กี่นาที ฉันและสามีมาในช่วงสุดสัปดาห์และเราชอบที่เราสามารถเดินไปที่ร้านค้าได้ KFC และ McDonald's อยู่ห่างออกไปเพียงไม่กี่นาที ตัวห้องเองก็ดี มีของปกติ เตารีด ชาและกาแฟ ฯลฯ อ่างอาบน้ํามีขนาดเล็กมาก หากคุณมีขนาดบวก คุณจะยากที่จะนอนในอ่าง แต่ไม่ใช่ปัญหาใหญ่ พนักงานเป็นกันเองมาก เรายังได้รับคุกกี้เมื่อมาถึงและพวกเขาก็ให้เวลาพิเศษ 1 ชั่วโมงสําหรับการเช็คเอาท์ฟรี (เราจ่าย 20 ปอนด์สําหรับชั่วโมงที่เหลือ) โดยรวมแล้วเป็นโรงแรมที่น่ารัก

The hotel is very nice with good location! The staff were helpful both the ladies and the man at the front. I appreciate their kindness! However, I have not received my deposit ( 50 pounds) back yet. I was told it’d be returned after my one-day departure. Please kindly do so. Looking forward to it.

4 stay here and it’s always a lovely place to stay but the prices are a bit too much.