We booked this hotel so we could use the steam room and hot tub however both were out of order for 3 days which was the duration of our stay. The food in the hotel - the service was appauling I waited 1.5 hours for a vegan beef wellington to then be brought a caulifour risotto which I didnt order and was given the excuse that the chef didnt have enough time / it would take too long to make a vegan wellingotn- even though it was a sunday roast meal and they knew I didnt eat meat 4 hours before the meal and I was told originally I would have to wait 10 minutes for my wellington after queing up at the cavery- so all I had to eat were sides. The room was great- and hotel immaculate
We traveled to this hotel for the first time as highly recommended by friends.
We were not disappointed as the reception staff were so welcoming and helpful.
The room and bathroom really clean.
Bed very comfortable.
Will definitely use Ramada hotel in future while visiting our family
Located opposite the station and near grocery store and other amenities. Super friendly staff. They took my bags up to my room and offered to keep my luggage safe the day of checkout
Room was a nice size. Loved the water and milk in the mini cooler and the cookies on the coffee/ tea station. No noise from the steakhouse below. Would definitely stay here again.
Corridors all over, like a rabbit warren. Comfortable room and bed, stained carpet, bath was high for stepping into for showering and paintwork was chipped / grubby. Nice bar, restaurant and courtyard, didn't eat there although breakfast looked great and reasonable. Plenty of free parking.
The hotel was okay you’re joining. Restaurant was very understaffed and we decided to eat somewhere else because it was taking far too long to be served with any drink. Drinks let alone waiting for food when we spoke to the manager, he basically said it is what it is. We felt sorry for the staff who clearly stressed and overworked.
BBrad mannI stayed in room 3 on the ground floor and I thought the experience as a whole was alright, gets the job done if that’s all you need.
There were some things I thought were a bit strange however.
The shower was the main thing, it was stuck on full power which was crazy fast. It also didn’t stay in place because it was so powerful and kept turning into the wall. When I had pointed it facing out, it would point to the window (which was in the shower) and begin to fill up the window sill. Additionally, the sliding door had broken and it was replaced with a flimsy shower curtain which Barry managed to cover the gap.
The room was a little dark but other than that was fine. The bed was fine too.
Dinner is room service or you can have it in the bar area if you’d like. There isn’t a restaurant however and the bar area isn’t incredibly suitable for a meal with a family, fine on my own though. The menu consisted of pub food and each item was between £11-15 for the majority. There is a pizza and alcohol deal for £15 which is what I had, which was fine.
Breakfast was £11.75 I think and was a buffet in one of the service rooms and was pretty good.
Overall I think my experience was pretty poor but the room was very clean and the staff were very helpful and polite
ผผู้เข้าพักNice cosy cottage room with underfloor heating in bathroom, a bath and separate shower cubicle with overhead shower, a wide range of complimentary soft drinks and snacks. Lots of small but fast spiders, but expected for a cottage with lots of garden space. Service was friendly and welcoming and you can request a golf cart ride to and from different locations on the Beaverbrook grounds.
4 different restaurants to choose from. Breakfast included. Relatively expensive (3 starters, 2 mains, 2 sides, 2 desserts and a bottle of water was £200) but also expected for a place like this. Service was great.
Booking a hotel room for the night includes use of the spa, no matter which online platform you book through including trip.com. Spa was a nice experience, though felt more like a health club that had spa facilities rather than a dedicated spa as I thought they would have more than 1 of each type. 1 sauna, 1 steam room, 1 jacuzzi (only 1 button worked), 1 indoor swimming pool, 1 outdoor heated swimming pool and a kids pool. Felt like they could have cleaned the leaves in the outdoor pool. Lots of choice for massages and other treatments. Gym was nice and modern. Towels, slippers and robes provided.
Overall a pleasant stay.
PPenguinLadyThe hotel is a little dated and worn, so I had some trepidation when I first arrived. However, my room was very clean and comfortable. All the usual amenities. Breakfast was available but I didn’t take it. The only thing I would say is that the rooms are very close together And the doors are quite loud. I was fortunate in that I did not have noisy neighbours but I would imagine if you had people coming and going a lot it would be very irritating.
ผผู้เข้าพักWe booked this hotel so we could use the steam room and hot tub however both were out of order for 3 days which was the duration of our stay. The food in the hotel - the service was appauling I waited 1.5 hours for a vegan beef wellington to then be brought a caulifour risotto which I didnt order and was given the excuse that the chef didnt have enough time / it would take too long to make a vegan wellingotn- even though it was a sunday roast meal and they knew I didnt eat meat 4 hours before the meal and I was told originally I would have to wait 10 minutes for my wellington after queing up at the cavery- so all I had to eat were sides. The room was great- and hotel immaculate
JJulieLovely hotel. Perfect location for races but also nice if not. Beautiful scenery and very quiet.
Parking easy with lots of space.
We were able to check in early which was great before the racing started. Bar area very nice with a relaxing atmosphere. Staff very attentive.
Room was very nice in the 2nd floor facing the golf course, so fabulous View. Very clean. Beds very comfortable and the bedding top quality with the best pillows ever. Toiletries are good quality with a long lasting smell on your skin. Towels greasy , white and fluffy. We had large windows like patio doors so could open wide. Only issue was the outside bar ( was no balcony) had loads of covert and dead insects in it.
Breakfast. The dining room again had a very relaxing atmosphere was bright and very clean. The food options were plentiful and of good quality and quantity. Coffee from a machine , but used fresh ground coffee , beans when choosing you options.
The bar prices were quite good, didn’t feel I was being over charged and the bar staff were quick and efficient.
Overall a superb stay.
ผผู้เข้าพักThis location was perfect for us for a nearby visit. The pub was very popular (almost full) and had a great atmosphere. The car park was very busy with patrons cars. Fortunately we could find a spot but it would be useful if, somehow, Hotel stayers were reserved a space. This could be requested by the hotel upon booking confirmation. Sadly, we did not have time to enjoy the food or drink in the bar before meeting friends. When shown to our room and while carrying over night bags up the stairs, it would have been extra helpful if our door had been opened for us by the staff member to walk straight in before setting those bags down. Small detail to go from 9.5 to a 10/10! After check in we left our room quite soon after to meet friends and only returned after midnight to sleep before next day check out. As a result, we could not really enjoy any service or facilities but the room was fine with an ensuite bathroom. Adequate for our needs. We have stayed before and would stay again should we need to be in the area. Thank you Star Inn
GGrundylowFrom the moment we arrived, the staff were warm, welcoming, and attentive, making us feel truly valued as guests.
The hotel itself is set in stunning grounds, offering a peaceful retreat from the hustle and bustle. Our room was beautifully presented—clean, comfortable, and well-equipped for a relaxing stay. It’s clear that attention to detail has been prioritized.
One of the standout highlights was the spa. The facilities were excellent, and the atmosphere was tranquil—perfect for unwinding. The pool area was spotless, and the treatments were first-class, leaving us feeling refreshed and rejuvenated.
Dining at the hotel was also a fantastic experience. The food was beautifully prepared, full of flavor, and served with a smile. It’s evident that the team takes great pride in the quality of their service.
Overall, I’m delighted to say that Voco Lythe Hill Hotel & Spa has more than redeemed itself in my eyes. I’d highly recommend it to anyone looking for a relaxing getaway with top-notch service. Can’t wait to return!
ผผู้เข้าพักVery good experience, room was really nice and clean. Bed was comfy and shower was nice. I did order food at the bar for my little boy which he enjoyed. The hotel is in the perfect location if you’re travelling from north term, it’s about a minute walk from the easy jet check in desks which was so handy for a really early flight as we didn’t need to go out in the cold. If you’re flying from south there is a shuttle that takes a few minutes. The room comes with complementary breakfast but due to having to check bags in at 3.30 we just missed it. Check in/ out was simple. Can’t think of any negatives and I have actually booked the hotel again for March.