Prior to arrival, I specifically requested a room with reliable Wi-Fi connectivity due to the nature of my work.
Unfortunately, the Wi-Fi signal in my room was extremely poor, often showing almost zero bars and experiencing very high latency on both my laptop and mobile devices. Connectivity only improved when standing in the hallways.
Additionally, the room had an unpleasant odor throughout my stay. I had to regularly turn on the air conditioning in order to reduce the smell, which was uncomfortable and inconvenient.
Lastly, the room was provided with only one pillow, which was insufficient and negatively affected my sleep quality.
We had a comfortable and relaxing stay at Gwandalan House. We appreciate the prompt arrival of their airport service which allowed us to arrive at the hotel with no hassle at all. The room was very comfortable with nice pillows, warm water and efficient aircon. The breakfast was also good. The plaza and boulevard is also walking distance from the hotel but if you're tired it is also very easy to hail a trike which costs 15-20php per person. Will book this hotel again the next time we visit Dipolog.
The hotel staff is very strict in terms of check in time, I arrived to the hotel at 1130am and they ask me if il do early check in, since there is extra charge I went out and leave my baggage in the hotel and I come back to the hotel at 0145pm , but I waited until 2pm then they let me check in to the reception at exactly 2pm.
The room is clean but the bedsheet is dirty , there is a stain on the bed in all the corner ..
kindly see the photos .
I stayed for 5 nights. Room is okay, comfy. Smart location as well. Staff are also attentive to your needs. If there would be things for improvement, I think in the cleanliness part, specifically the towels, I notice that some towels are not properly washed even after requesting a new one.
ผผู้เข้าพักPrior to arrival, I specifically requested a room with reliable Wi-Fi connectivity due to the nature of my work.
Unfortunately, the Wi-Fi signal in my room was extremely poor, often showing almost zero bars and experiencing very high latency on both my laptop and mobile devices. Connectivity only improved when standing in the hallways.
Additionally, the room had an unpleasant odor throughout my stay. I had to regularly turn on the air conditioning in order to reduce the smell, which was uncomfortable and inconvenient.
Lastly, the room was provided with only one pillow, which was insufficient and negatively affected my sleep quality.
AAgnes RusianaIt was a good place for a large group to stay.
The water supply is very good, amenities as well.
It's far from the city and ideal to have your own vehicle or rent a car to travel from the city back to the apartelle, vice versa or anywhere else in the city.
Areas for improvement:
Receptionists must be ready to welcome the guest because booking was made ahead of time and was informed of the late check in.
We waited quite a long time to attend.
The distance from the city must be updated on the website and travelling time.
The contact number also needs to be updated because the number posted on the website is not the correct number. Not contactable.
Words of appreciation to the management:
We appreciated so much that despite the no refund policy, we still receive a little refund of our entire 4 nights booking.
We only stayed one night because of the far distance from the city.
Overall, the place is still recommended.
I will consider it in the future and include to
Plan the transportation.
Thanks Arkas apartelle management.
ผผู้เข้าพักI stayed for 5 nights. Room is okay, comfy. Smart location as well. Staff are also attentive to your needs. If there would be things for improvement, I think in the cleanliness part, specifically the towels, I notice that some towels are not properly washed even after requesting a new one.
ผผู้เข้าพักThe hotel staff is very strict in terms of check in time, I arrived to the hotel at 1130am and they ask me if il do early check in, since there is extra charge I went out and leave my baggage in the hotel and I come back to the hotel at 0145pm , but I waited until 2pm then they let me check in to the reception at exactly 2pm.
The room is clean but the bedsheet is dirty , there is a stain on the bed in all the corner ..
kindly see the photos .
ผผู้เข้าพักI rate my stay in the hotel 4 out of 5 — the cleanliness is good, the aircon is okay, the room is okay, the staff are friendly, and the place is peaceful.”