W well-located Hotel with friendly staff and good food. The Hotel is a bit dated in its appearance and could be at an upper grade if rooms/bathroom had more standard items eg hairdryer, draw/shelf space). A ceiling leaking water into a bucket was not the fault of staff but did not create a good impression in reception.
The food in the knights restaurant was very good , so much so we changed our plans and ate there a second night . Overall a pleasant stay though the rain limit our spirits and enthusiasm to go exploring.
Beautiful hotel around the corner from Beamish site,very clean,room good size with bath and shower, food and drink beautifully presented,staff superb, walking paths for all capabilities of you want a stroll
We were put in a very small room on the 3rd floor. The lift only goes to the 2nd floor. The lift that goes to the 3rd floor was marked out of order. We are both in our late 70s and had to carry our bags along a corridor and up about 40 stairs. No member of staff offered to help. As we were going to check out we noticed a member of staff using the lift to the 3rd floor.
AAL-HARETH M AL-KHATERVery nice hotel with very good service. Car parking for a fee. Lift was out of service on the days we stayed. Staff helped with luggage assistance to the rooms since lift was out of service. Good location with short walk to Durham Cathedral.
ผผู้เข้าพักThe food in the knights restaurant was very good , so much so we changed our plans and ate there a second night . Overall a pleasant stay though the rain limit our spirits and enthusiasm to go exploring.
ผผู้เข้าพักAbsolutely spotless and finished to a high standard. Decor is modern and appealing throughout. Staff are helpful. Lovely restaurant and fantastic coffee served there. The only slight issue I would say, is that you can hear guests in the next room very easily and this isn’t desirable for obvious reasons. We sadly ended up with very noisy guests in the room next to us the first night we stayed and this caused considerable disruption to our sleep pretty much all night. Saying this, we didn’t notify the staff though (so they may have been able to help) as there was no phone in the room. The next night was fine and completely silent so this would be dependent on who you have staying near you.