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It was a good one night stay. Lovely place and good location, close to airport. Room was a good size and was clean.

I had a good stay with my girlfriend at The Tytherington. The only thing we were unhappy with was the food. It took about 1 hour to receive our food, and we were also told different information about the Kitchen closure time. Likely, we could give our order on time, but someone who was served after us was not able to. It seemed that on the day we visited, the kitchen staff was either short-staffed or had other issues. The staff behind the counter looked inexperienced, with only 1 or 2 who knew what to do, though they had too much to do already and couldn't assist. The view from their garden was great, over their golf pitch.

We only needed in house service twice, once to get an ice bucket which was delivered fairly promptly, but the second time for some towels as the room had not been made up and we needed fresh towels to shower before we went to dinner for 5.00pm was a disaster, I rang inhouse service at around 2.00pm and explained that I needed them urgently. I then I had to go out to meet someone leaving my wife in the room wanting to have a bath. At 3.00pm I rang my wife to be told that no towels had been delivered, on returning to the hotel I went to reception and spoke to a gentleman there and he followed up my concerns and spoke to someone about the urgency of the situation and I then up to our room. It was at that stage about 3.45pm and so we had to use the used towels that had been left in the bath to be changed. I was rather disgusted when at 4.30pm the towels where delivered just before we had to leave for restaurant. I would have thought that our request for towels should have been sorted out and not taken 2 1/2 hours to complete the request which left me disgusted at the way it was handled.

The location of this hotel is great, very close to Chester and all the attractions around. In terms of the room, our room was very spacious and the bed was very big. However it was two singles joined together, so a gap between the two. This is probably where the good bits end. The size of the room and bathroom really was a positive though, especially travelling with a baby. We had to pay £5 to hire a travel cot and in the end we didn’t use it. The cot mattress appears to have never been replace and was very thin and lumpy, making it redundant. The wooden slates at the bottom of the crib could be felt very dominantly through what was left of the mattress, meaning our baby was waking up uncomfortable and we had to transfer him to the bed. In terms of things that could do with improvement: Cleanliness The room floor was very dirty and could have benefited from an additional vacuum. Initially I put this down to arriving on New Year’s Day and then having a lot of people check out that day, but the whole hotel appeared a little bit grubby on closer inspection. The spa pool was exceptionally dirty. The floor coming out of the changing room covered in hair and general dirt. The showers looked like they hadn’t had a good scrub in months, with yellow build up all over the floor and walls. Not what you expect from a spa! To top it off after swimming I have contracted the Norovirus. Service Our first encounter with the reception staff was great the lady very welcoming and friendly. We met the cleaner as well who was also lovely. The rest of the staff we encountered were not so great. Either rude or disinterested, I get that it might not be your dream job but service with a smile goes a long way. Facilities The hot water takes a while to come through at busier times, this is signposted in the room. However, the water does not get very water at all. It does come through at a pleasant temperature, but not great if you like a bath or shower on the warmer side. There are three times a day when you can go swimming with children. It would be great if these times were restricted to children/families only, as there were quite a few adults sitting around the poolside and in the hot tub. Breakfast was ok, but a lot of the time left uncovered. Overall not a great stay and would be unlikely to stay again.

Rooms are extremely light and clean, sturdy beds. On the hotels official website, it states the rooms air air conditioned, however, this is not true. When we asked the guy on reception, he tried to convince me that I’ve read it wrong and tried to make me out as being stupid, but it clearly states the rooms have aircon but only the reception/lobby has air con. The room was very comfortable, could do with having some netting as looks directly into the offices across the way, unless you close the curtains.

Hotel receptionist was friendly, helped us move rooms when we had a problem with the bagging of corridor doors. Very clean hotel, a few stains on the floor but overall, a decent hotel for the price

โรงแรมค่อนข้างดีแม้ว่าจะผิดหวังกับการขาดเครื่องปรับอากาศซึ่งฉันเข้าใจว่าพังไประยะหนึ่งแล้ว ฉันได้รับอนุญาตให้ย้ายห้องจากห้องร้อนอบอ้าวไปยังห้องอื่นเพื่อแยกออกจากห้องสองห้องซึ่งเห็นได้ชัดว่ามีการจัดงานเลี้ยง ฉันถูกขอให้ย้ายกลับไปที่ห้องเดิมและในที่สุดฉันก็นอนหลับ โรงแรมที่ดี ผิดหวังกับการขาดเครื่องปรับอากาศ

การบริการ ความสะอาด และทําเลที่ตั้งของโรงแรมแห่งนี้ทําให้เป็นสถานที่ที่น่ารักสําหรับการพักผ่อนที่เงียบสงบ การบริการที่อาหารเช้านั้นยอดเยี่ยมเป็นพิเศษและการเช็คเอาท์เวลา 12.00 น. เป็นโบนัสที่น่ารัก แค่หวังว่าจะมีทางเข้าสระว่ายน้ํารวมอยู่ที่ 20 ปอนด์สําหรับ 2 ชั่วโมงต่อคนรู้สึกชันเป็นพิเศษ

We had a lovely time it was one of our celebration for our 50th wedding anniversary and the staff were great. I had knee surgery 12 weeks ago. They made sure we had a downstairs room and even found another chair to go in our room as I needed one with arms on to get up. We had dinner at the restaurant Friday evening and the food and service was quick and excellent.