Muy buen hotel en relación calidad-precio. La cama era muy cómoda, ideal para descansar después de un día de viaje. El baño estaba totalmente equipado, limpio y con todos los elementos necesarios. Sin duda, una opción muy recomendable.
En plein centre-ville, sur la zone piétonne, cet hôtel typique de la région est idéalement situé. Les personnels sont accueillants. La chambre est agréable avec une belle vue sur les maisons basques et près de l'ancien port. À noter un sèche serviette dans la salle de bain, appréciable en hiver. Bonne nourriture au restaurant de l'hôtel où on prend aussi le petit déjeuner. Un choix varié sauf pour les fruits. Les boissons sont faites par le serveur, c'est un plus. Une bonne adresse.
Excelente hotel. Nos dieron una habitación grandísima y para nuestra sorpresa con una terraza muy amplia. Nos ha sorprendido positivamente el tamaño de las habitaciones. Todo muy limpio y el personal fue muy amable
Durante una breve estancia en Vitoria, pernocté en el Holiday Inn Express Vitoria por motivos de trabajo como conductor de bus de un grupo. En general, la experiencia fue muy positiva:
- Ubicación y aparcamiento: El hotel está situado en el polígono industrial de Júndiz, en las afueras, lo cual facilita el aparcamiento y para autocar.) Permite acceder rápidamente a la A‑1 y al centro de Vitoria en menos de 10 minutos 
Personal y servicio: El equipo de recepción y bar fue
amable.
Habitaciones e instalaciones: La habitación era espaciosa, limpia, sin ruidos y con buen descanso por la noche. Las zonas comunes también se mantienen correctas
Desayuno: El desayuno buffet básico, cumplió
su función .
Entorno: Es una zona tranquila, sin grandes opciones a pie
El hotel se ubica en una zona tranquila, a unos 25 minutos andando de la costa y del casco antiguo.
La habitación no muy grande pero es funcional.
El buen servicio se nota en los detalles. Personal profesional y trato amable.
Llegamos a las 15:00 o las 16:00 a hacer el check in, un cliente reclamaba que si habitación no se había limpiado, la camarera decía que tenía puesto el no molestar, y aunque aseguró que no era cierto, lo puso en duda. Esperaré 5 minutos a que la recepcionista mirase el móvil y se despidiera de sus compañeros efusivamente, haciéndome sentir invisible. La habitación era alargada y estrecha y poco acogedora, con ventanas a un patio interior desconchado que compartíamos con vecinos que colgaban su colada y a los que veíamos desayunando en sus cocinas. Éramos 3 con un baño con pared de cristal translúcido, con la puerta descolgada que rozaba en el suelo haciendo un ruido horrible, no pudimos cerrarla, por lo que no había intimidad ninguna para usar el wáter, ni para ducharnos, había un desconchón o moho en la ducha y polvo detrás de los radiadores. Una pena que para una noche que pasamos en el hotel muy bien ubicado, la estancia no fuese cómoda y no queramos volver.
ดีมาก
117 รีวิว
8.7/10
ราคาเริ่มต้น
USD 69
ต่อคืน
ดูห้องว่าง
ดูโรงแรมทั้งหมดที่มีพร้อมWifiในแคว้นบาสก์
รีวิวล่าสุดสำหรับโรงแรมในแคว้นบาสก์
ดูทั้งหมด
8.7/10
ดีมาก
ผผู้เข้าพักThe pension is easy to find, and staff are very helpful. Beds are comfortable; coffee and tea are available; everything is clean.
The only difficulty might be is there is only one bathroom for all the guests. We were here in low season, so didn't have much difficulty, but I can imagine problems in the high season.
The pension is in the old part of San Sebastian, so visiting the most picturesque parts is easy, as is visiting nearby villages.
Local food is excellent.
I highly recommend this pension; excellent value for your money. It's the best base for exploring this part of the Basque Country.
ผผู้เข้าพักIt's a nice hotel. Everything you need is there. Good city part around. But the devil was hidden in the details.
1) Upon checking in, I discovered hair from a trimmed beard in the shampoo holder on the sink (while I was yelling and running around in circles my partner had just rinsed it off).
2) Centuries of dust on the shelf and TV.
3) The clock on March 01, 2024 is still set one hour ahead. at 8:40pm I get dressed and run out to a meeting by 9pm. which as it later turns out will be in 1.20 minutes. Answer: the technician is no longer at the hotel today, we will let him know. March 04, 2024, at the time of our departure, the clock is still showing the wrong time.
And I thought: ”ok we can live with that”. BUT
3) The room is hot, it's really hot. We Germans and so used to sleep at +17 degrees at night (save money energy and its healthy))). Also my the partner does not tolerate the heat at all (Also if you have age changes or something else... It could be horror). The answer from the hotel: ”It's winter, the air conditioner only works for heating”. This we find out after we have been ”cooling” for a day and a half (but the hotel description has 138 rooms with air conditioning!?).
4) We get a fan to cool down.
5) I discover that the sheets are 50 percent and the pillows are 52 percent synthetic. ((at this point, I realize why they are so sweaty and sweltering to sleep in. I know its subjective).
This hotel recived 3 out of 5 in my rating.
P.S.: The glasses were not washed perfectly (it's just gazpacho, not oil paint and black tea)
The toilet paper holder is positioned so that you hit it with your butt every time you sit down on the toilet, and when you sit down it rests on your chest
ผผู้เข้าพักNumad studios is actually more for long term stays or students, it did not feel like a hotel, which some may like.
Staying as a short term guest (3 nights) I anticipated to be treated more like a hotel guest i.e. a bottle of water in the room, more than one towel, an actual hook to hang the towel on.
Unfortunately what I didnt expect was scaffolding around the room, with men working on at my window level, banging. I provided feedback to a survey sent the first time impacted by the works, the next day we were woken at 8am by more works. This was check out day
I informed reception on leaving who said she would prefer us to tell her sooner to ensure our stay was to our satisfaction.
Whilst a nice thought, the first time was after a long hike (when feedback was provided immediately electronically) the second the morning of leaving. I doubt at that time there was much she could do. However it strikes me they should be aware of where works are going on, especially if worksmen will be on site in the vicinity of room windows.
Whilst it is very accessible to the city, this is really and out of town area of hospitals and technology offices/places of study.
The room was very clean, transport useful, but it lacked any atmosphere. I would stay here if you are in the area for work or study, otherwise a hotel nearer the city is best.
Additionally, the room we booked was not available we were provided, instead of a large studio, with essentially two adjoining rooms, which was a suitable alternative but a shame, particularly as those rooms were where the scaffolding was.
ผผู้เข้าพักA very new & clean hotel.
Need to take a bus ride to old town via bus or cab.
Journey is abt 15-20mins.
Breakfast at the hotel was decent.
Bed was comfy but not the sofa bed, which can feel the metal frame when my kid sleep on it.
Relatively value for $ if don’t mind the bus journey. No amenities around the hotel.
Good for people who drives as there is free parking available.
BbaraoGuild**”BAD: Beware of the 'Upgrade'”**
Our priority when booking was the room size and budget, so we reserved a 32m² City View room.
At check-in, the hotel staff offered us an ”upgrade.” He said that for an additional €25 per day, we could ”upgrade,” so we agreed.
However, while the room did have a Sea View, the size was downgraded to just 21m². I told them that paying €25 to have a smaller room was a downgrade, but they insisted that the view had been upgraded.
I asked to be moved back to the room we originally booked, but the staff ignored my request for an entire day.
Let me ask you this: if you went to see a new landscape, and the view changed, how would you describe it? You wouldn’t say the landscape itself was ”upgraded,” would you? You’d say the view was different or better.
The following day, I finally got a response from the staff. They told me I’d need to pay an additional €70 per day if I wanted a 32m² Sea View room.
While the hotel facilities and scenery are excellent, the staff are focused entirely on business and seem to aim to squeeze every extra euro from their guests.
In the end, we ended up paying the €25.
**Beware of the 'Upgrade.'”**
ผผู้เข้าพักI thought the sauna was included in our stay that’s why I booked the hotel.
When I’ve mentioned it to the staff about not having an additional cost to it when you book online, they told me is part of the spa . This is very confusing as if it was part of the spa why mentioning it and not including it in the spa section .
Spa and sauna are not the same and if it’s a cost to it , that should be mentioned.
Anything else was amazing . Also they don’t have a separate cost to the sauna only ! I just wanted to use the gym and the sauna , no spa though! There was no possibility to book the sauna without the spa.
It’s like 20 euros per acces not per day which I thought it’s a rip off especially when you are already booked with the hotel and you’ve paid for your room! Again staff showed no flexibility , it was either pay for something you won’t use or you don’t get it!
Ended up not booking it because I did not want to use the spa , and I thought it was a lot of money (20 euros) to pay for 15 min use of sauna only.
ผผู้เข้าพักExcelente hotel. Nos hemos sentido muy agusto. Todo muy limpio, la habitacion muy confortable. El personal muy amable. Sin duda volveriamos.
ผผู้เข้าพักThe hotel is located in a quiet, scenic area up in the mountains, offering a peaceful retreat from the city. However, there aren’t many restaurants or supermarkets nearby, so planning ahead is recommended. It takes about 20 minutes to reach the hotel by bus from the city center or the train/bus station.
I loved the interior design of the room — it felt very refreshing and relaxing, with thoughtful touches that added to the overall comfort and ambiance.
Check-in can be a bit frustrating — during my visit, I noticed several groups of Asian tourists waiting, though I’m not sure what caused the delay. That said, the gentlemen at the front desk were all very helpful, and the hotel responded quickly to any requests.
Unfortunately, due to a packed schedule, I didn’t have the chance to try the hotel’s restaurant, which I hope to experience next time.