Hotel is quite old but generally the room condition is very well-maintained and clean.
Staff's attitude is very polite at front desk, room service and cleaning team.
The cleaner even gave me a mouse pad when she noticed i didnt have one.
Location is awesome, as there is a lot of local foods restaurant and convenient stores within 200M walking reach.
I stayed at the Marco Polo Hotel in Jinjiang for one night on 19th May and had a wonderful experience. The hotel offers an excellent location—convenient and well-connected—making it ideal for both business and leisure travelers. The service was warm and professional, and the room was clean, comfortable, and well-appointed. Overall, a great stay and I would definitely recommend it to others visiting the area. The best part the room also had an air Purifier
ผผู้ใช้ไม่ระบุชื่อLocation is good if want to stay near the airport, but it's far from many other things. Room is spacious with fridge and washing machine provided in the room.
JJoyce 19The hotel is at a good location but not the hotel cos almost all the didi don’t come in to this alley and not aware of this hotel
Hotel is very pretty and room is very nice
There’s a free pickup from the train station which is very nice and plus point for the hotel
However the staff needs more training in terms of their services and professionalism. Their standard is obviously not at the hotel’s level. When I reach on the first day, the young lady and gentleman that assist us with the check in is nice and friendly. However after that it’s always an older plump lady that is at the front desk during the day and her attitude doesn’t makes me comfortable. I was writing something to pass to her and she keep rush me to be faster and the way she talks makes me feels as if I’m at a market instead of hotel. And also the aunty that manned the laundry area. When I was washing my clothes around 3-4pm, she said I occupied both laundry pod and other ppl can’t wash it. I told her nicely that I will come and take out the cloth on time. I mean there’s so many ppl that leave their clothes in the laundry and dryer pod after clean and dried for hours or overnight. Doesn’t that occupied the pod as well and others cant use it? Then she still continues to nag and said me about using both pod. Once again I told her nicely the same statement. Then she continues again and keep repeating the same thing to me over and over again and I snap back at her only she stop. What’s wrong with her? There’s a saying 给你脸 你还蹬鼻子上脸了?以为我很好欺负吗?Please give more training to both of the staff so they don’t ruined the reputation of your hotel. And there’s a staff that told me to pay for the lost card. I misplaced a card before with other hotel and never been told to pay for it. They just simply void the card. It’s only 10-20 rmb which is not a lot tho but it really ruins my impression for this hotel. I mean this hotel is very pretty and I would love to stay there again if I’m visiting Lonyan again but with this kind of staff around, I will think twice before deciding my stay next time. I stayed Wanda and Fliport Hotel in Lonyan before and the price for these 3 hotels doesn’t difference much but their staff definitely handle customer with more professionalism and better attitude