ShomA Shao Long
19 กรกฎาคม 2024
Would like to rate Trip and the hotel for making the customer misunderstood while ordering the hotel. The point is, I set out the dates check in 1 date and check out second date, and Trip.com showed the result. Of course, not always in a hurry customer can't read all the details before booking and this happened. Thought I booked for 1 day, arrived at 1 pm and after three hours reception asked me to check out, I didn't understand, but she told me that I booked only for 3 hours, desire the fact I set out 1 day stay, Trip.com along with Hotel indicated the price only for 3 hours with small letters that I didn't pay attention and it charged me. My recommendation to all travelers, check carefully all the details before booking and making payment, that's kinda trap to charge your money if you don't read till the end.
แปล