โรงแรม บีแอนด์บี วูพเพอร์ทัล-ซิตี้

Ibis hotels as always very practical, recommend , they have laundry so when you on the road it helps a lot

Wir haben hier eine Nacht verbracht, aber unser Zimmer war anfangs sehr kalt und wir konnten uns nicht aufwärmen. Als wir dies dem Mitarbeiter an der Rezeption mitgeteilt haben, sagte man uns, dass nichts unternommen werden könne. Nachdem wir uns beschwert hatten, erhöhte sich jedoch die Temperatur der Klimaanlage und es kam warmes Wasser aus dem Wasserhahn. Hätten wir nichts gesagt, hätten wir in einem kalten Zimmer übernachten müssen. Wir hätten uns mehr Sorgfalt in Bezug auf Sauberkeit und Raumtemperatur gewünscht.

Booked in (6 days) starting on a Sunday evening. Had previously emailed to say arrival was about 23:00 (on late flight). Outer door shut. Oh dear...another chap turns up. He phoned chum already inside who came down and opened both doors. Went inside. Reception firmly shut. Notice says shuts at 22:00. Don't panic. there's a check in machine in the lobby. Screen demands reference number that appears nowhere on the booking form. Oh double dear.....No alternative to sleeping in reception or booking elsewhere for the night. Next morning at 06:30 return to reception waving unanswered email advising my arrival time. Told that a) my reservation was cancelled as a no-show and b) the machine in the lobby was broken (and had been for some time). However rooms available (yes, mine) which hadn't been re-let overnight. Made a new reservation on the spot. Charged an early pre-noon arrival fee !! Of all the hotels in all the world that I have stayed at this has to be about the worst experience ever