My Husband and I had previously stayed at the Nexus resort in 2016 and fell in love with this resort so decided to revisit for our mini honeymoon in April this year. We booked a garden view room with a free upgrade to an Ocean panorama room. The view from the room was beautiful. House keeping came every day couldn’t fault them, beds made and provided fresh bottles of drinking water each day. room has several USB ports in the desk which came in handy when our travel adapter didn’t work. However we did encounter a few hick-ups with the room. We spent 2 days without water in our room, and one with no hot water in the shower- once we were informed about due to maintenance, the second time there was no explanation for what had happened. Hot and sweaty from humid Malaysian weather our only option was a shower in the garden wing which apparently still had water- reception offered us a buggy from reception to the garden wing for a shower, however to apologise for the lack of water we were eventually offered after calling 3 times to find out why there was no water, we were offered a free dinner & invite to their cocktail hour at the Nexus club, which was quite nice. Happy Hour- every bar & restaurant had a happy hour- which according to the sign on the noticeboard it was 5-7 every day, however when we went to each of these bars they had a sign saying happy hour was a different time, so it got quite confusing they should really update these signs. Beds were comfy enough two types of pillows one hard and one soft, options to order more pillows through the “-Roomie App” which is also meant to contain movies and TV shows in the app which you then stream to the TV, however we weren’t Able to get this connected, so didn’t have any TV as normal TV channels were just static. Rooms are very dated and could use some maintenance. Pool temperature was amazing, and we had the pool to ourselves most days. Spa was closed for maintenance and looked like it had been for awhile which was sad. The pool itself needs needs some upkeep as the bottom of the pool was coming up, splashes pool bar didn’t appear to be open, last time we loved enjoying cocktails in the pool. Room rates included a buffet breakfast, that had a great selection malay dishes, fruit, cereal and pastries. Only downside is most of the time the hot dishes were very cold despite being in a warmer. Location: resort is located about 40 minutes away from the city- so if you plan to see things in Kota Kinabalu city be prepared to spend money on grab, taxi or use of the resort transportation to the city for 35RM pp each way. My advice is use the Taxi Limousine service MR Din is a lovely taxi driver at the nexus and his rates are very reasonable. Resort Activities: the resort offers on site activities to keep both adults and kids entertained such as nature walks, coconut leaf weaving & cooking classes. There is also paid options such as jet ski rides, kayak rides & ATV rides. Room service: we tr
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