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Recently i booked two superior room in grand orchid. Honest review for the stay. My booking i made through make my trip since i m made it in that they didn’t provide a proper service to me. Firstly the interior work done in room was many broken woods since i had two kids both got hurt in many broken woods next wi-fi wasn’t working entirely i complained twice reception person says they will send technician no body came. Next in rest room the western toilet cover was broken no proper itenary in rest room all used one they have kept. In my booking it was mentioned as iron box and hair dryer will be tier in room but it wasn’t present. Many times complained this to reception but no reply. Mainly i should say about restaurant present at the bottom if u want to have lunch for emergency menu will be onli less no meals or any gaiety rice. But one plus is the breakfast they provide as compliment which was good. Overall i would say i had a ok experience with the stay

It was a pleasant stay. The location is good. It's a decent area. Everything is nearby. Rooms are clean. We had a short stay, so we didn't explore the restaurant. Overall good for a family stay.

Worst hotel. Booked 2 superior rooms through mm t 2 weeks prior and despite making full payment, the hotel said all rooms full. All staff are soo insensitive including seniors. Got it escalated through mmt. They allocated only one room that too after making me wait 3 hours post check on time. That room too was full of cigarette smell. Only property looks v good. Staffs will your stay miserable. Please do not book this hotel

The hotel is very excellent. Room service is too good. Rooms are very spacious and food is superb. I recommend every one to stay in this hotel for their vacation

The rooms were spacious and spotless, with great décor and crisp bed sheets. The breakfast buffet was delicious, with a huge variety of options! The staff were attentive and went out of their way to ensure that we were comfortable❤️. Nothing was too much trouble

Nice and pleasant stay. Convenient and easily accessible location. Excellent and cordial room service.