"This resort has met all my expectations and beyond. Room was nice and clean, and the all inclusive food in all the restaurants were good. Hasienda Sissal was a restaurant that stood out, the live music on Tue and Thu nights were worth experiencing. We went sea fishing one day and brought back some fresh fish with us to the hotel and to our surprise the kitchen cooked the fish for us as of the all inclusive package.
So would I recommend this resort to anyone who hasn’t visited Cancun? It is a definitely a YES!"
"I recently stayed at this hotel and noticed a few areas for improvement:
1. There was loud noise from what seemed like an exhaust fan outside, requiring the balcony door to be closed for quiet.
2. The room was very humid, and I hope the hotel can add a dehumidifier system.
3. There were too few power outlets, and the ones near the bed were awkwardly placed behind the bedside table, making them hard to reach.
4. The hotel had a noticeable damp smell in both the rooms and hallways, and ventilation was necessary to reduce it.
5. The Wi-Fi was slow and unstable, which was inconvenient.
6. As for the restaurant, the food tasted average, with the grilled meats being too salty. It would be great to see more breakfast variety, especially in terms of bread and sugar-free yogurt options."