Received rude service at check in.Surprised that we could not check in until they had a room. She stated 3pm was their policy and that's when we could check in. I asked to simply check in and then be notified when room was ready. Told she could not do that. Head of housekeeping trying to help us, went up and checked, they had a room so we got in. Received no paperwork and had to repeat my info several times to her. We thought this was the best accommodation in town for we wanted a nice, peaceful place for we were in for a funeral. It was the worst stay we have ever had in any hotel.
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