โรงแรมที่มีสระว่ายน้ำในริยาด

Our stay was truly exceptional, and it was without a doubt one of the best hotel experiences we have ever had. We were incredibly touched by the effort Jaybie, Kim, and Kelvin put into making our special day so memorable. The surprise prepared was the absolute highlight of our trip, and we are so grateful for the impeccable service and genuine warmth.

ห้องพักน่าพอใจมาก สะอาด ถูกหลักอนามัย วิวสวย ห้องก็ใหญ่ เหมาะกับการเดินทางเป็นครอบครัวและทริปธุรกิจ อยู่สบายมาก แนะนําเป็นอย่างยิ่ง

Overall, everything was excellent. However, the staff handover/communication needs improvement. When I visited the fitness center at night, there was no staff member at the counter, and I waited over 10 minutes for a towel—even though I had already informed the fitness staff earlier that morning.

เป็นโรงแรมขนาดใหญ่มากกกตั้งอยู่ใจกลางเมือง เดือนทางสะดวก เราได้มาในราคาคืนละ 1,800 บาท พักได้ 2 คน ไม่รวมอาหารเช้า ห้องดีงาม ห้องน้ำ น้ำไหลแรงดี แต่ถ้าได้ราคาดีรวมอาหารเช้าด้วยจองเลยค่ะ เพราะไปดูห้องอาหารมาแอบเสียดาย ห้องอาหารดีเลย มีอาหารให้เลือกเยอะ Facility มีสระว่ายน้ำ ฟิตเนส ซาวน่า มีที่จอดรถ ทริปนี้เราเช่ารถขับสะดวกมาก

We were just staying overnight as we had a long layover for our flight but the accommodation was perfect for our needs. We'd initially planned to take advantage of the gym and pool but in the end we were too tired so didn't even look at them. The receptionist sorted out our room quickly and we were pleasantly surprised by the size of the room - more a small suite, with a kitchen-diner-lounge, and separate shower room and large bedroom. Two small bottles of water were provided, so I could make tea without touching the brown water in the taps. We ordered food from Deliveroo - which took ages to arrive but filled the hole. And I was able to log on to my Netflix on the large TV in the lounge to watch a film before bed. The bed was very comfortable and even with the air con switched off the room was a pleasant temperature all night. We were woken at 4am by the call to prayer, which was a very musical if rather earlier than we intended to wake up. Good shower and ordered breakfast, which was delivered to the room. Breakfast was great, and very substantial only thing missing was some fresh coffee (tea was provided) but I expect that would have been included if I'd thought to ask for it. All in all great value for a comfortable stay.

نظافه و خدمات جدا ممتازه و المكان ممتاز جداً يعني اتوقع مو اخر مره ابدا

โรงแรมสะอาด ห้องพักกว้างขวาง พนักงานเป็นมิตร และมีอาหารให้เลือกหลากหลายสำหรับอาหารเช้า

ที่พักดี ทำเลดี มีที่จอดรถด้านหลังอาคาร และไม่มีลิฟต์ให้บริการในชั้นจอดรถ

Disappointing experience with serious service issues, partially salvaged by the duty manager. My stay at JW Marriott Riyadh started off very poorly. I arrived at 3 a.m., and check-in was disappointing — no welcome drink, no upgrade, and none of my pre-arrival requests were met. My room was small, not on a high floor, and the “genius suite” was misleading: the bathtub’s view is blocked by fixed blinds. On top of that, someone was smoking on a non-smoking floor, which made me feel unwell, and reception offered no real solution. Concierge service was equally frustrating. I had arranged a driver for a trip to the Edge of the World, but I received conflicting information and was quoted a price three times the market rate. When I raised the issue with the concierge, he promised to resolve it and never got back to me. Complaints at reception and with concierge went completely unaddressed, forcing me to escalate directly to the duty manager. Thankfully, the duty manager intervened and salvaged my stay — upgrading me to a penthouse suite for a few hours and offering a complimentary dinner. While his support was excellent, it shouldn’t have taken escalating multiple complaints to get any resolution. Overall, the hotel itself is luxurious, but inconsistent service at reception and concierge, misleading room descriptions, and poor handling of complaints make this a risky experience.

เป็นการพักที่ยอดเยี่ยมแม้จะมีเตียงแข็งและเครื่องปรับอากาศที่มีเสียงดัง บริการดีและโรงแรมที่ดี