The St. Regis Riyadh

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Five stars laxuary hotel with brilliant service form the Hotel team members even though the breakfast is really amazing views The reception of the butler Ms.Assmaa and the reception Mr. Turky and Mr. Khaled and Ms. Samar the Suite 121 Via Suite with great view from the Sky lounge and the pool

4 Rooms, 1 night, Business Trip in March 2023. I paid for four rooms and put down incidental deposits on my Business Amex, assured of refunds within 15 days of departure. St. Regis also charged me 900 Euros on my Amex two days after we had already left and had no explanation when I inquired about this charge. Despite assurances of refunds, it's been over a month with no response despite multiple emails and calls, leading us to report it as FRAUD to the Amex Fraud dept. Googled this and saw that others have had the same issues with St Regis billing. I'm APPALLED that a 5-star luxury hotel is engaging in such illegal activities. We will never come back to this hotel.

Amazing service!! and the rooms are spectacular.. many thanks to Sager and the butler service team for making the stay so special.. the room dining was delicious and the team insured our stay is perfect in every aspect. Totally recommend..

I had an incredible experience during my stay at St. Regis Riyadh. The staff were exceptional from the concierge to the front desk, and the breakfast was delightful. I was pleasantly surprised when my room was upgraded from a deluxe to a one-bedroom suite. The Butler, a lady from Rwanda, and Ahmed were both outstanding in their service. The food at the Sky Pool Stella bar was also amazing. The luxury of the hotel and room was unparalleled, and I cannot wait to visit again whenever I am in Riyadh. Overall, I am extremely grateful to the entire staff for making my stay so enjoyable.

By far the best hotel experience in Riyadh - esp. within Marriott chain. Completely different league (in a good way) than Ritz next door - service is so much better and personalized, rooms are new and beautiful, overall area is great. Every single person we interacted with went above and beyond to make us feel great! If you are traveling to Riyadh and can stay here - do it! You will not regret it :)

We came here for to have ifter everything was superb food was amazing service was super fantastic location was good also parking place was very nice we will visit again and again overall everything was very nice and special thank you for mr Rajesh he gave us very good service

My family and I had the pleasure of breaking our fast at your establishment. The highlight of our experience was the exceptional service provided by Mr. Saheed. His attentive care from start to finish greatly enhanced our Iftar and made us feel truly valued as guests. His professionalism and dedication to service are commendable and deserve recognition.

The debut of the St. Regis brand into Saudi Arabia, The St. Regis Riyadh opened in November 2023 as part of a compact, high-end mixed-use development in the western part of the city. As a brand enthusiast who happened to have work in the Diplomatic Quarter across the road, this new hotel was a natural choice for my quick trip to Riyadh. LOCATION: As referenced above, The St. Regis Riyadh forms the hospitality component of the new VIA Riyadh project, a small, luxurious development housing shops, restaurants and the hotel. Located in the western part of the city directly adjacent to the famous [or infamous, depending on how you look at it] Ritz-Carlton Riyadh, and across the Jeddah Road thoroughfare from the Diplomatic Quarter [an affluent, checkpoint-guarded residential district where the majority of embassies in the Kingdom are located]. The property is approximately 15 minutes away [on a good day] from the central artery of Olaya Street, where one can find many businesses, shops and eateries. King Khalid International Airport [RUH] is located approximately 40 minutes away by car, although this time can extend dramatically if one is caught in the city’s notorious traffic. ENTRANCE/LOBBY: The overall VIA Riyadh development is low-slung, and designed in a modern, Najdi-inspired look to pay homage to the local surroundings. With the hotel situated inside, the guest room floors only extend up three stories and contribute to a very intimate feel - fitting given the low room count of only 83 units. The hotel has a dedicated driveway and entrance at the rear of VIA Riyadh; this is important to note, since many Uber/taxi drivers are unaware of the hotel and will most likely drop you off on the Jeddah Road side of VIA Riyadh, which means you have to cross the central courtyard and enter the hotel from the terrace entrance. Signage isn’t clearly available within the courtyard, so I got lucky when I turned right and found the hotel on that side. The property’s driveway entrance is a discreet one, with a simple glass doorway and branded awning opening onto the beautiful lobby with sit-down island reception desks to the left, the lobby lounge straight ahead, and the rest of the lobby, lounge and St. Regis Bar [read: dry] to the right. A wave-shaped chandelier curls and unfolds above, and sets the tone for a refined stay ahead. Upon check-in, I was greeted by an energetic Saudi team member who acknowledged my Titanium status, informed me of my upgrade from a standard room to a St. Regis Suite, and provided information about the property. I was offered assistance with my luggage and an escort to my suite, which I declined given my travel with only a carry-on, and was shown to the lifts to the left of the reception. ROOMS: I was assigned a St. Regis Suite on the first floor, which was located off the elevator landing. A tall door opened onto a landing with a guest washroom on the right, and a table and artwork on the left that in turn led to a open-plan r