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Candlewood suites was such a pristine place to stay, from the location to the ambience of the hotel. It was so clean and all amenities working perfectly. Their staff were professional and nice 😊😊. I'd definitely retun

Very conveniently located right downtown and right on the lake. Suite was spacious and well-equipped for a comfortable stay as a ”home away from home”.

The hotel location was good and near the dock for the 1000 island cruise, and depending on the rooms you either face the lake or the downtown. Stayed facing the downtown, not much noise was noted from the streets at night. Many eateries located near the hotel, opposite the hotel was the tourist center which you can book the trolley tours, 1000 island cruise, etc. Breakfast can be collected close to the hotel lobby. It is a bento style box and taste is decent even though the options do not change except for the flavour of the muffin.

The check-in staff were excellent. The breakfast was ok, but the eggs had been precooked and were rubbery. The swimming pool is teeny and it appeared that guests from nearby hotels also had access to it. In addition, a young lady was giving swimming lessons to two young people during our swim time, making the pool even smaller and more crowded. The room was good and location easy to access from the 401.

This is a bog-standard, average, meh kind of hotel. It's been renovated in the last few years, but already the cracks are beginning to show. The rooms are small but clean, and the sheets were clean and white; no shade to the likely heavily overworked cleaning staff! However, there was obviously a very tight budget, and some of the ”little touches” that make an average hotel into a great one are missing, such as shower curtain rods that are pulling out of the wall (photo#3), areas where water damage hasn't been addressed, and rusty metal in areas. The free breakfast is fairly basic, but the area was clean and other than the breakfast attendant not clearing off tables efficiently (probably also overworked), it was ok enough. Second day we just went out for breakfast. The fitness centre was miniscule in comparison to the pool, with three machines and some medicine balls, plus one gym mat (by the way the pool is not listed as a hotel amenity, please fix this in trip.com!) But it was clean, and while there was some water damage in the ceiling (see photo #1), the room seemed fine otherwise. Lots of rust on the ceiling girders in the pool area (photo#2). Overall, if you can afford better than here, I'd recommend going elsewhere. But if you're on a tight budget, and you don't mind the ”motel” vibe, it's good enough. Will not be booking here again.