Sahara Beach Club

Bad experience,the worst.The front desk lady very disrespectful and screaming at me at the point she kicked me out and didn’t let me stayed at the hotel and in top of that she didn’t want to return the money.She ask me several times to step out of the office and give her the credit card and DL .OMG I never had this problem before.Iam a medicine profesional and I respect everyone.I would never book through Trip.com never again .

Good time for me and my family.

Booking was incorrect, sent us to 3 different rooms one of witch was already occupied. Ac didn't work, no towels, no refrigerator, not even a garbage can in the room they finally gave us. I'd highly suggest avoiding this place.

When my parents and I walked into our room, there was a dirty towel on the floor that looked like spilled wine was used to clean up. There was hair in the sink. There were poop stains in the toilet. The previous guests soap was still out on the counter. It was absolutely disgusting. There were only 3 clean towels in the room, but what about hand and face towels. Don't they have to adhere to certain cleanliness standards? I know it's not a 4 star or 5 star hotel, but come on! I went to reception and asked them to clean up the bathroom, and when I returned from dinner, everything was cleaned up except for the hair in the sink and the soap from the previous guests was still there. I was still pretty disgusted at that point. On top of that, when I tried showering before bed, black water came out of the shower and the water was pooling up as if the drain was clogged. I was standing in nasty black water pooling around at my ankles. At night reception is non-existent. So if you need anything after 7:00 pm, forget about it. In the morning I asked the reception to bring more towels and fix the shower. Nothing happened for hours. Then I found a nice looking lady and I asked her to bring me some towels. I also complained about the dirty bathroom, so she came in right away and cleaned everything up. I had to go to reception once again and only then did I make sure to watch them call the mechanic to fix the shower. Building next door is under construction. So it is very loud.

There is a very rude woman working at the reception. She was rude to us during check-in. During our stay there was no hot water, and one day there was no water at all! There is no Internet although the website says that there is Internet. I will never return to this hotel!

This place is terrible in terms of cleanliness, amenities, and nothing in is working there. They do not provide room service or minimum needs for staying there.

Worst, uncaring front desk and front desk help I've ever experienced. Any questions you might have, they just see it as a burden.

very dirty, it does not have the conditions to be a safe place, the rooms have no privacy, parking charge was not mentioned anywhere, it does not have adequate towels, it does not have soap, it looks more like a camping store

We read reviews after booking and were a little worried after seeing that most were negative. Luckily that was not our experience at all. Room was very clean, I checked thoroughly for bugs or any signs of bugs and found nothing. The lady at the office was very friendly (finding the actual office to check in was a little confusing.) Only real complaint is that the bathroom had no door/ privacy.