ค้นหาโรงแรม 4 ดาว ในเซอมารัง

The service is excellent, everyone from security, doormen, checkin staff, room service, breakfast team to chamber maid. We didn’t book with breakfast but we ended up eating there for three mornings!! Quite a lovely spread to enjoy. Great coffee as well! And the coffee shop offers fresh juices outside of the breakfast hours. We ordered room service too and the food was delicious. The only drawback I can write is that the plumbing really needs improvement. The odour is bad. The last day was the worst the smell went into the bedroom as well.

Room is clean and well maintained. Bathroom is clean and no mould. Room is cleaned daily. TV shows 3 movie channels plus other local and international channels. AC can be controlled via thermostat and cold. Lighting has some switches to control the mood. Buffet breakfast has western, Chinese, Japanese and local Semarang culinary. Overall we are happy with the accommodation and would come back next time.

As mentioned on my previous review the hotel tomorrow and provides a really good however aging amenities and hotel experience. The stay was good the food was amazing however I do have to say that in the four star hotel class in central samarang there are a lot of other choices so feel free to take a look at those first but do not leave novotel entirely out of your list.

Wonderful employee, great location, perfect room view, good swimming pool but very hot, great bed, bathroom is another story. Slippery floor in the shower area and smell towel. Long time waiting for elevator

Had a great stay at this hotel. The room was clean, comfy, and well-maintained. Staff were extremely friendly and welcoming. Breakfast was also delicious with a good variety. Overall, a pleasant and satisfying experience.

My stay at the Quest Hotel was satisfactory, except for an interaction with a front desk employee whose demeanor was inconsistent with the expected level of customer service for an establishment of this caliber. While I prefer not to identify the individual, I suggest that both personal and staff-wide training initiatives be considered to enhance the guest experience.

Here are the things considered extra servies which the guests have to pay to use: pool, cutleries to use in room when you don't order food from room service and hair dryer. That's just the things I thought to ask for, maybe tons of other things are also not free. Hospitality is awful, female crews were absolutely rude. Don't bother staying here if you're trying to have a half-decent vacation. Also, the bathroom stinks, the double bed is a fake (only 2 singles pushed together which created a hole im the middle), there are rats running around the pool area, the TV is not a Smart TV yet (old style cable only), in-house spa and massage prices were over the top.

Great hotel actually, nice pool and breakfast, but the building and interior is a little bit old that I’m not really into it. Many cracks at the wall and floor that not looks good. Its located in a local residences, not too close to the center of the city.

I do not think I would choose to stay at this hotel again if I return to Semarang. From the moment I arrived, the experience was already disappointing. I asked the staff for a prayer mat and they told me the hotel had them available, but no one ever came back to provide one. If a hotel confirms that something is available, it should be delivered to the guest properly. Small things like this reflect the level of professionalism and attention to guests. Another issue was during sahur or the early breakfast. I came down to level 5 around 3.30 am and many items were already almost finished, including the rice. I informed the service staff that the rice had run out and needed to be refilled, but nothing was done. Eventually I just took other items such as nasi goreng and whatever was left. The breakfast selection itself was also very basic with very limited variation. Considering that it is the Ramadan month, I believe the hotel should prepare much better for sahur service. Guests wake up very early specifically for this meal, so food availability and proper staffing are important. During that time I only saw one staff member handling everything, which made the situation even more difficult. The location of the hotel is actually quite good. It is within walking distance of many trendy cafes and there are plenty of street food options around that stay open late into the night. For guests who enjoy exploring the food scene or hanging out in nearby cafes, the area is convenient. The front desk service was acceptable, but overall the hospitality experience felt quite standard. Personally, it did not reflect the warm and attentive hospitality that people usually associate with Java. I did not take any photos during my stay because honestly my mood was not very good after experiencing these issues. I hope the hotel management can take this feedback seriously and improve the quality of service, especially during Ramadan when guest needs are quite specific. Thank you.

We stayed during Ied Mubarak holiday for 4 days/3 nights in April 2025. We booked 2 connecting rooms for my family (4 persons). I chose this hotel because it has swimming pool and gym, we used to exercise daily. In fact, the gym was closed for long term maintenance. It should be declared and crossed out from the hotel facility so we noticed from beginning, not surprised on site. The rooms at a glance were ok but when we looked to the interior were lousy. The curtain, gordyn, and bed lamps, dirty and stained. My children room has no curtain, so direct sunshine and very hot during the day. The towel seemed already used for years. not soft, looks lousy and the color not pure white as normally hotel towel. Each room provided safety box but no function at all. if you see the direction on the safety box (see the photo), it supposed has red button inside the box but no button at all. The safety box used 4 battery. In my room has only 2 batteries out of 4 and already expired since March 2018. My children' room has 4 battery but also not functioned. the button numbers and keys cant be pressed so we cant keep important and valuable items inside it. The swimming pool were crowded and the water was dirty. the hotel supposed to overall cleaning to the pool due to holiday seasons but the water obviously dirty. The parking lot is low maintenance, dirty, and rubbish everwhere. the Horison Ultima was only 3 years old last December 2024 as I saw from the stickwerck at lobby. The hotel was Star Hotel and changed to Horison Ultima. The parking lot was narrow and limited. For location is ok, near Java Mall. good for morning walk. the hotel staffs were polite and fast response. the amenities for 4* hotel is good enough. the mini fridge in the room is ok as well as the Aircon. If I may advise the management, please take serious attention to the cleanliness and maintenance also room refurbishment to the lousy interior inside as top priority.