"A nice affordable place to stay. The location is the best thing about the hotel. It's located in the middle of the city and you can go to the main attractions easily from the hotel. Also, I like the room service. They clean the room every day. They change the towels and wipe the room clean every day.
The downside is probably just the size of the room. We booked a room for 3 people, and while the room can accommodate 3 people, but it was just too cramped with all our stuffs 🤣 So yeah, the room is small, but everything aside, it was a decent stay!"
"Everywhere else is booked because we plan this trip last minute. A friend recommended Wimarion and they have junior suite room available. The service is excellent, the room is clean and cool. The only minus point is there is no lift from the basement to the lobby, but the bell boy is available to help you"
"Nice and worth the price. Room is not so big but it’s just nice if you only need a place to stay. Not many facilities. The day I checked in, I couldn’t choose the bed due to availability. So I got twin beds though I was alone."
NNora KDHotenya bagus, bersih, unik, kamarnya juga nyaman, breakfast ala carte dengan menu mostly western.. mungkin saran ditambah varian menu lokal.. ky soto/buryam kalo bawa anak agak susah kalo menunya spt itu..
SSharon PSKhas Hotel is located nearby city centre. I walked out from the hotel to the left I can go to Queen City Mall and to the right I can walk to Pollux Mall Paragon Semarang. Outside of the hotel, there are some local eateries during day time and night time. There's also a pharmacy called Apotek on the right after you walk out from hotel main entrance. There's a IndoMart opposite and the price was reasonable. Hence, very convenient. The cleanliness of hotel needs to be improved. There are some areas near clothing hanging area and bed side table quite dusty. I have to wipe it with my wet tissue. There were 2 lamps in the room one on the table in front of TV and one on the bedside table both were fitted onto the table, hence it made the space of table being blocked. The welcome drink served in a small shot glass and there was no water dispenser for hotel guest. The bathroom design was not good as after taking shower the water will flow out to the sink and toilet bowl area as the glass divider was too small to block the water from spilling out to the dry area. The shower head was fitted on top to the ceiling hence a bit hard to wash our body thoroughly. The water come down from our head directly. There was no way to adjust shower head as it was fixed onto the ceiling. Our room 318 was next to 3 Airconf compresser. Hence if other hotel guests on their Aircond, we can hear the noise so loud at night. The hotel offered a gift voucher for Grab app user but the front desk staff did not inform us. Only on our last night stay, we saw the gift voucher appeared in hotel in house TV screen outside of lobby lift. But too bad, I can no longer utilise the 10,000rp discount voucher although I being taking Grab for the past 4 days in Semarang. But hotel housekeeper was very helpful and same goes to the concierge also very friendly and helpful.
ผผู้ใช้ไม่ระบุชื่อI stopped over for a business trip.
The location of hotel is good easy to access to other place .
The room is clean.
On the 10th floor have a bar and live music.
ผผู้เข้าพักOverall service was excellent especially Mr Aviet, duty manager. I highlighted to him that there was no view at all in my room; the mirror was stained and the tap water splashing when turned on. He immediately came to my room and gave options for a change. He swapped my room on the same floor with a nice view on the second day for the rest of my stay.
The breakfast every morning was a good spread and the staff team worked well in harmony.
Overall, good experience with excellent both front desk and F&B. We
HHanditya YusufAs mentioned on my previous review the hotel tomorrow and provides a really good however aging amenities and hotel experience.
The stay was good the food was amazing however I do have to say that in the four star hotel class in central samarang there are a lot of other choices so feel free to take a look at those first but do not leave novotel entirely out of your list.
DDr. Ong SoetantoI do not think I would choose to stay at this hotel again if I return to Semarang.
From the moment I arrived, the experience was already disappointing. I asked the staff for a prayer mat and they told me the hotel had them available, but no one ever came back to provide one. If a hotel confirms that something is available, it should be delivered to the guest properly. Small things like this reflect the level of professionalism and attention to guests.
Another issue was during sahur or the early breakfast. I came down to level 5 around 3.30 am and many items were already almost finished, including the rice. I informed the service staff that the rice had run out and needed to be refilled, but nothing was done. Eventually I just took other items such as nasi goreng and whatever was left. The breakfast selection itself was also very basic with very limited variation.
Considering that it is the Ramadan month, I believe the hotel should prepare much better for sahur service. Guests wake up very early specifically for this meal, so food availability and proper staffing are important. During that time I only saw one staff member handling everything, which made the situation even more difficult.
The location of the hotel is actually quite good. It is within walking distance of many trendy cafes and there are plenty of street food options around that stay open late into the night. For guests who enjoy exploring the food scene or hanging out in nearby cafes, the area is convenient.
The front desk service was acceptable, but overall the hospitality experience felt quite standard. Personally, it did not reflect the warm and attentive hospitality that people usually associate with Java.
I did not take any photos during my stay because honestly my mood was not very good after experiencing these issues.
I hope the hotel management can take this feedback seriously and improve the quality of service, especially during Ramadan when guest needs are quite specific. Thank you.
ผผู้เข้าพักWe stayed during Ied Mubarak holiday for 4 days/3 nights in April 2025. We booked 2 connecting rooms for my family (4 persons). I chose this hotel because it has swimming pool and gym, we used to exercise daily. In fact, the gym was closed for long term maintenance. It should be declared and crossed out from the hotel facility so we noticed from beginning, not surprised on site. The rooms at a glance were ok but when we looked to the interior were lousy. The curtain, gordyn, and bed lamps, dirty and stained. My children room has no curtain, so direct sunshine and very hot during the day. The towel seemed already used for years. not soft, looks lousy and the color not pure white as normally hotel towel. Each room provided safety box but no function at all. if you see the direction on the safety box (see the photo), it supposed has red button inside the box but no button at all. The safety box used 4 battery. In my room has only 2 batteries out of 4 and already expired since March 2018. My children' room has 4 battery but also not functioned. the button numbers and keys cant be pressed so we cant keep important and valuable items inside it. The swimming pool were crowded and the water was dirty. the hotel supposed to overall cleaning to the pool due to holiday seasons but the water obviously dirty. The parking lot is low maintenance, dirty, and rubbish everwhere. the Horison Ultima was only 3 years old last December 2024 as I saw from the stickwerck at lobby. The hotel was Star Hotel and changed to Horison Ultima. The parking lot was narrow and limited. For location is ok, near Java Mall. good for morning walk. the hotel staffs were polite and fast response. the amenities for 4* hotel is good enough. the mini fridge in the room is ok as well as the Aircon. If I may advise the management, please take serious attention to the cleanliness and maintenance also room refurbishment to the lousy interior inside as top priority.
AagungDari lokasi cukup strategis, pelayanan cukup bagus,
Pelayan mengantar dan menunjukan lokasi kamar, beberapa kali terlihat petugas membukakan pintu saat tamu masuk/keluar hotel
Kamarnya juga cukup luas
Cuma kekurangannya ... Palkiran yang kurang memadai, lebih enak palkir diluar samping hotel, biar mudah keluar masuk, kalo palkir didalam kadang susah keluar karena tertutup mobil
Semoga kedepannya, tempat palkir bisa lebih diperhatikan lagi, biar tamu lebih nyaman