ค้นหาโรงแรม 4 ดาว ในจาการ์ตา

Checking in was decent, we had to wait 20 minutes for the room to be ready and to be fair it was new year's eve on Dec 31st so can't complain. The room is modern and upscale with a touch of traditional Indonesian heritage design. What I love most is the bed and bathroom..especially the rain shower plus the water pressure is perfect. We also received complementary cocholate as well to celebrate new year. Lastly breakfast menu was good, they served western and Indo menus, pastries and desserts. Overall was excellent.

Overall stay was very good, except for the WIFI, out of my stay of 15 days, i struggled for wifi connectivity for almost 5 days, every other morning the wifi wont work and i have to call the hotel management and have to wait, since i am a digital nomad i work and travel together. So it was a huge inconvinience. Apart from it, stay was good, gym is better than most hotels and the pool is great. Would definately stay with them in my next trip.

A mixed bag of feelings here. I thought I was feeling lucky when they told me at check-in that I was getting a complimentary upgrade (to Deluxe) Unfortunately I was plagued with a number of recurrent issues. The room itself is very nice (311), best thing about it was the bed and the views into the city by the window. With that said, it did have a number of issues, so it was not the finished article in my mind (the safe locked without instructions, the wooden ***** on the floor coming off making me trip, the kettle malfunctioning, not hot water on the basin, so had to use the kettle to shave daily) When I arrived, it had not been fully cleaned (see pictures) All of these were actually minor issues vs. other stuff I experienced, I didn't make much of it as I was getting an upgrade. The problems came a few days later when it started raining, and suddenly I was getting sore throats in the room with the temp marking almost 25c and the air con off. I had to take mucolytics and anti-flu tablets cause I was getting a bad cold there. I was wondering if the air conduct were releasing bad spores into the air because it was so tatty (pictures attached) So with no heating, I got cold there with 27c outside, I find this very very strange. But the much bigger problem was a few days later when I was hearing massive thumps, bangs and wall stomping from the room right above me, they had placed a family with 4 kids on top of me and it went on at all times in the evening. It got so bad that I requested a change of room, and surprise, they gave me a really REALLY bad downgrade to the 17th floor in a much smaller room, on a really grotty floor that looked like a 2 star highway motel. I thought maybe they were penalising me. The staff at reception told me the next day the people checked out, but the same noises continued another 2 days, so they lied to me or they placed another family with noisy children. The floor on top is super thin. You can hear anyone walking as if they re stomping on it.It will drive you crazy. I also heard people next door hammering something at 1 am in the morning for two nights straight. This hotel has big structural problems. I don't pay $520 to get tortured, it felt like it at some point. On a separate note, the breakfast service was more like a brunch, very varied and many choices (except for meat and fish that was very underwhelming) They had a temp control management problem, there were mornings when I touched the trays and they were at room temp. Also the plates for the hot section are not heated, so that with the powerful air con overhead translated into your hot food going lukewarm almost immediately, which makes it taste disgusting. It was only the last 2 or 3 days when I started placing my plates on the griddle for a few mins with the staff's permission, when I could finally start eating hot food. Due to this, I was getting ”stomach runs” every single day after breakfast, except for two days. This is a breach of H&S So there are several issues that affected my health here. The restaurant and cafe in the evening had some good meals. The Mexican had some Western tucker that I enjoyed, my last meal (Mexican enchiladas) was underwhelming, felt like cantine food that was microwaved and badly, because I had to send it back for being lukewarm. Overall I cannot recommend this hotel due to numerous health problems I suffered. I also discovered that if it weren't for the upgrade, I would have been given a horrible room like the one I saw quite possibly.(the room I received cost almost $1000 for two weeks, still very overpriced) This wasn't cheap, and I feel it was so expensive for what it was. Definitely not a 4 star, a 3 star is more befitting. The staff was mostly corteous, And premises are up to standard only in places. The gym was very nice. The pool area nice with some views, if only a little tiny..

ทําเลยุทธศาสตร์ฉันจะบอกว่า EXTRA Plus point cus atrium mall อยู่ติดกับโรงแรม!! บริการพิเศษ!! พนักงานเป็นกันเอง & เอาใจใส่อย่างไม่น่าเชื่อทําให้เรารู้สึกเหมือนอยู่บ้าน ทุกคนพยายามอย่างเต็มที่เพื่อให้แน่ใจว่าเราได้พักอย่างดีเยี่ยม! แต่... - เครื่องปรับอากาศไม่ทํางานอย่างเต็มที่ - กลิ่นห้องน้ําไม่พึงประสงค์ & อ่างล้างจานสกปรก - โซฟาสกปรก ที่เคยผ่าน “ธุรกิจขี้ขลาด” และไม่ได้รับการทําความสะอาด - ผ้าปูเตียงและผ้าเช็ดตัวไม่รู้สึกสดชื่น & ตัวห้องดูเหมือนไม่ได้ได้รับการตกแต่งใหม่ในช่วงเวลาที่ล้าสมัย - ไม่มีเตารีดในห้องพัก

This is my second stay at Artotel Casa Kuningan, and no doubt the location of the hotel and hotel breakfast remains the main advantages of this hotel if you're looking for a place to explore Kemang/Kuningan/or even to Grand Indonesia less traffic jam from this hotel. However, during this booking, what fell short was the service that rendered us speechless. We arrive at the hotel early at 10:00a.m. as we took an early flight, well aware that the hotel check-in is only at 14:00p.m. Hence, we registered our names and confirm our booking and was told that the room will be ready by 14:00p.m. So we left our luggages and went to have lunch and shopping at the malls. We reached back at 15:00p.m. and saw a different atmosphere at the reception. There seemed to be a lot of people waiting for their rooms, so since I have already registered earlier at 10a.m., I kindly ask the receptionist if my room is already check. They say wait awhile, will check. And seeing the faces of the other guests waiting at the lobby, I felt something was definitely off. And I waited until 15:20p.m. with no updates given from the staff with regards to the status of my check in, they all seemed frantic at their computers. Finally at 15:30p.m., I got the keys to my room but with no explanation on why was there this delay, 1hr30mins after the supposed check in timing and moreover, 5 hours after I have registered my name for my check in process. To note, there was a wedding reception in the hotel on that day. This may have made the check in process much delayed, but not valid for guests to be treated this way as the wedding reception date should have been known well before and hotel management should have planned the manpower resources accordingly. Additionally, the comfort of my stay was much interrupted too, as this time I was put to a room at level 3. Loud noises from the night bar could be heard very clearly from our rooms and it continued to midnight. Not only music noise, we can hear ladies heels stomping from above and this loud stomping made it worse to our inability to have a comfortable rest at night. Something needs to be solved with regards to the noise pollution heard from level 3 rooms. I have a video that could here the loud stomping from our rooms, but could not upload here. In short, avoid level 3, and their service can be better to uphold the standard since they first opened. Hotel breakfast remains amazing with a nice pool and yakult/juices.

ประสบการณ์การเช็คอินดีมาก โรงแรมและห้างสรรพสินค้าเชื่อมต่อกันเหมือนปราสาทสีชมพู ที่ชั้น 1 เป็นตลาดเกษตรกร คุณสามารถซื้ออาหารอินโดนีเซียได้ที่นี่ นอกจากนี้ยังมีพนักงานที่พูดภาษาจีนได้ที่แผนกต้อนรับซึ่งเป็นมิตรมากและให้บริการด้วยรอยยิ้มทุกคน อาหารเช้าและอาหารเย็นมีให้เลือกมากมายและมีอาหารหลากหลาย ในวันสุดท้ายเราต้องออกจากสนามบินแต่เช้า แผนกต้อนรับจึงเตรียมอาหารเช้าให้เราตอนตี 5.30 ซึ่งถือว่ามีน้ำใจมาก ที่ฉันไม่รู้คือห้องที่ฉันพักครั้งนี้เป็นห้องที่เก่ากว่ามาก คุณต้องยืนในอ่างอาบน้ำเพื่ออาบน้ำจึงทำให้ล้มได้ง่าย แผนกต้อนรับยังแนะนำว่าคุณสามารถเลือกห้องสวีทสไตล์ใหม่ที่ได้รับการปรับปรุงใหม่ในครั้งต่อไปที่คุณเข้าพัก

i had a good stay my kids enjoy too, the mall are so near to each other was just walking distance. the staffs were friendly too and nice i asked for extra pillows. But only the toilet drain was a bit chocked. other than tht all ok

แม้จะมีความสะอาด ทำเลที่ตั้ง และสิ่งอำนวยความสะดวกต่างๆ แต่โรงแรมแห่งนี้ตั้งอยู่ในทำเลที่ดีในใจกลางจาการ์ตา ตรงข้ามกับสถานีขนส่ง Thamrin แต่ไม่ใกล้กับสถานีรถไฟใต้ดิน เนื่องจากตั้งอยู่ริมถนนสายหลัก เสียงจราจรจึงดังมากตลอดทั้งวันและกลางคืน เห็นได้ชัดว่าระบบเก็บเสียงของโรงแรมไม่มีประสิทธิภาพ และผนังก็บาง ทำให้ได้ยินเสียงแขกห้องข้างเคียง โดยเฉพาะเสียงเคาะประตูเวลาเข้าออก! การเชื่อมต่อ Wi-Fi ที่แย่ที่สุดสำหรับโรงแรมระดับนี้ ไม่เสถียรอย่างมาก! นอกจากนี้ แสงไฟในห้องน้ำยังไม่ดีสำหรับผู้หญิงที่แต่งหน้า แต่ฝักบัวมีไฟแรง ร้อน และแรงมาก เพื่อนของฉันได้ลองนวดในโรงแรมและผิดหวังอย่างมาก เพราะนักนวดไม่เป็นมืออาชีพและไม่รู้เรื่องการนวดเลย! ข้อดีอย่างเดียวคือพนักงานทุกคนเป็นมิตร อบอุ่น และช่วยเหลือดีมาก และพวกเขาจะพยายามช่วยเหลืออย่างเต็มที่

Swiss Bell Hotel chain is very expensive compare to other 4 star hotels. Not worth for money. There are more 4 star hotels much better than this at lower price in this area. I have experienced that. First room they gave me is disgusting. Not clean and broken room. After I complained they gave me another room with same aminities. Booked as a double guest room. But amenities were for a single person. Location is very good. Near pondok indah mall. Staff also very good and friendly. But greedy management trying to earn big money, giving lower class hotel to customers. So the problem is Management. Not the staff. Also remember, there is no good seating lobby. Restaurant also high price food and drinks. . You can get much better hotel at lower price than this is my final conclusion

整體上還可以