โพสต์เมื่อ 5 ม.ค. 2026
ผู้เข้าพัก
Checking in was decent, we had to wait 20 minutes for the room to be ready and to be fair it was new year's eve on Dec 31st so can't complain. The room is modern and upscale with a touch of traditional Indonesian heritage design. What I love most is the bed and bathroom..especially the rain shower plus the water pressure is perfect. We also received complementary cocholate as well to celebrate new year. Lastly breakfast menu was good, they served western and Indo menus, pastries and desserts. Overall was excellent.
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:BRL 361
โพสต์เมื่อ 29 ก.ค. 2026|ห้องเอ็กเซ็กคูทีฟสวีทเเบบหนี่งห้องนอน
ผู้ใช้ไม่ระบุชื่อI recently stayed at this hotel, and overall it was a truly wonderful experience that exceeded my expectations. From the moment I arrived, I was greeted by friendly and professional staff who made the check-in process quick and hassle-free. They were always smiling, welcoming, and willing to answer any questions, which immediately made me feel comfortable.
The room was spacious, clean, and beautifully designed with modern furniture and elegant décor. The bed was incredibly comfortable, and the pillows were soft enough to ensure a great night's sleep. I also appreciated the attention to detail, such as complimentary bottled water, quality toiletries, and fresh towels provided every day. The housekeeping team did an excellent job of keeping the room spotless throughout my stay.
One of the highlights of this hotel was its location. It was conveniently situated near restaurants, shopping areas, and popular tourist attractions, making it easy to explore the city without spending too much time travelling. Public transportation was also easily accessible, which added to the convenience.
The hotel facilities were equally impressive. The swimming pool was clean and relaxing, providing a perfect place to unwind after a long day of sightseeing. The fitness centre was well-equipped with modern machines, and the free Wi-Fi connection was fast and reliable throughout the property. I also enjoyed spending time in the lobby, which had a cosy atmosphere and comfortable seating areas.
Breakfast was another standout feature. There was a wide variety of delicious food, including fresh fruit, pastries, eggs, local dishes, and international options. Everything was well-prepared and regularly replenished. The restaurant staff were attentive and courteous, ensuring that guests had everything they needed.
What impressed me the most was the exceptional customer service. Every staff member I encountered was polite, helpful, and genuinely cared about making guests feel welcome. Whenever I requested assistance, they responded promptly and efficiently, always with a positive attitude.
Although no hotel is absolutely perfect, I found very few things to complain about. If I had to mention one small issue, it would be that the walls were slightly thin, so I could occasionally hear noise from the hallway. However, this was only a minor inconvenience and did not significantly affect my overall experience.
I would highly recommend this hotel to anyone looking for a comfortable, clean, and well-located place to stay. Whether you are travelling for business, a family holiday, or a romantic getaway, this hotel offers excellent value for money and outstanding hospitality. I will definitely choose to stay here again on my next visit and would not hesitate to recommend it to friends and family.
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:BRL 308
โพสต์เมื่อ 5 ม.ค. 2026
ผู้เข้าพัก
A mixed bag of feelings here. I thought I was feeling lucky when they told me at check-in that I was getting a complimentary upgrade (to Deluxe) Unfortunately I was plagued with a number of recurrent issues. The room itself is very nice (311), best thing about it was the bed and the views into the city by the window. With that said, it did have a number of issues, so it was not the finished article in my mind (the safe locked without instructions, the wooden ***** on the floor coming off making me trip, the kettle malfunctioning, not hot water on the basin, so had to use the kettle to shave daily) When I arrived, it had not been fully cleaned (see pictures) All of these were actually minor issues vs. other stuff I experienced, I didn't make much of it as I was getting an upgrade. The problems came a few days later when it started raining, and suddenly I was getting sore throats in the room with the temp marking almost 25c and the air con off. I had to take mucolytics and anti-flu tablets cause I was getting a bad cold there. I was wondering if the air conduct were releasing bad spores into the air because it was so tatty (pictures attached)
So with no heating, I got cold there with 27c outside, I find this very very strange.
But the much bigger problem was a few days later when I was hearing massive thumps, bangs and wall stomping from the room right above me, they had placed a family with 4 kids on top of me and it went on at all times in the evening. It got so bad that I requested a change of room, and surprise, they gave me a really REALLY bad downgrade to the 17th floor in a much smaller room, on a really grotty floor that looked like a 2 star highway motel. I thought maybe they were penalising me. The staff at reception told me the next day the people checked out, but the same noises continued another 2 days, so they lied to me or they placed another family with noisy children. The floor on top is super thin. You can hear anyone walking as if they re stomping on it.It will drive you crazy. I also heard people next door hammering something at 1 am in the morning for two nights straight. This hotel has big structural problems. I don't pay $520 to get tortured, it felt like it at some point.
On a separate note, the breakfast service was more like a brunch, very varied and many choices (except for meat and fish that was very underwhelming) They had a temp control management problem, there were mornings when I touched the trays and they were at room temp. Also the plates for the hot section are not heated, so that with the powerful air con overhead translated into your hot food going lukewarm almost immediately, which makes it taste disgusting.
It was only the last 2 or 3 days when I started placing my plates on the griddle for a few mins with the staff's permission, when I could finally start eating hot food. Due to this, I was getting ”stomach runs” every single day after breakfast, except for two days. This is a breach of H&S
So there are several issues that affected my health here.
The restaurant and cafe in the evening had some good meals. The Mexican had some Western tucker that I enjoyed, my last meal (Mexican enchiladas) was underwhelming, felt like cantine food that was microwaved and badly, because I had to send it back for being lukewarm.
Overall I cannot recommend this hotel due to numerous health problems I suffered. I also discovered that if it weren't for the upgrade, I would have been given a horrible room like the one I saw quite possibly.(the room I received cost almost $1000 for two weeks, still very overpriced) This wasn't cheap, and I feel it was so expensive for what it was. Definitely not a 4 star, a 3 star is more befitting.
The staff was mostly corteous, And premises are up to standard only in places. The gym was very nice. The pool area nice with some views, if only a little tiny..
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:BRL 153
โพสต์เมื่อ 8 ก.ย. 2024
ผู้เข้าพัก
ประสบการณ์การเช็คอินดีมาก โรงแรมและห้างสรรพสินค้าเชื่อมต่อกันเหมือนปราสาทสีชมพู ที่ชั้น 1 เป็นตลาดเกษตรกร คุณสามารถซื้ออาหารอินโดนีเซียได้ที่นี่
นอกจากนี้ยังมีพนักงานที่พูดภาษาจีนได้ที่แผนกต้อนรับซึ่งเป็นมิตรมากและให้บริการด้วยรอยยิ้มทุกคน อาหารเช้าและอาหารเย็นมีให้เลือกมากมายและมีอาหารหลากหลาย ในวันสุดท้ายเราต้องออกจากสนามบินแต่เช้า แผนกต้อนรับจึงเตรียมอาหารเช้าให้เราตอนตี 5.30 ซึ่งถือว่ามีน้ำใจมาก
ที่ฉันไม่รู้คือห้องที่ฉันพักครั้งนี้เป็นห้องที่เก่ากว่ามาก คุณต้องยืนในอ่างอาบน้ำเพื่ออาบน้ำจึงทำให้ล้มได้ง่าย แผนกต้อนรับยังแนะนำว่าคุณสามารถเลือกห้องสวีทสไตล์ใหม่ที่ได้รับการปรับปรุงใหม่ในครั้งต่อไปที่คุณเข้าพัก
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:BRL 186
โพสต์เมื่อ 31 ก.ค. 2026|ห้องสวีท
ผู้ใช้ไม่ระบุชื่อOverall, we had a pleasant stay at Maia Jakarta Hotel. The excellent service and strategic location made up for some of the shortcomings.
Pros:
1. Service was excellent. The staff were friendly, attentive, and helpful throughout our stay.
2. The location is fantastic, directly opposite Thamrin City.
3. We booked the Suite, which was spacious enough for three of us. There was plenty of room to open and pack our luggage comfortably.
4. The hotel kindly provided complimentary breakfast for our third guest, which was a nice gesture.
5. The bed and pillows were very comfortable. The bed was large enough for two people, while our third guest slept on the sofa.
6. Indomaret is just a 3-minute walk away, which was very convenient.
7. Thamrin Mall is about a 5-minute walk away, and Grand Indonesia is around 10 minutes on foot.
Cons:
1. We requested an extra pillow and quilt, and were informed there was an additional charge of IDR 50,000 and payment to be made directly to the housekeeping staff instead of being added to our room bill and settled during checkout, which felt rather unusual.
2. Hot water was only lukewarm and never got hot enough.
3. The room could not accommodate an extra bed despite our request, which may be inconvenient for some families or groups.
4. Only one key card was provided, which was inconvenient when our group wanted to head out separately.
5. The breakfast selection was quite basic with limited variety.
6. The room interior felt dated. The sliding toilet door was damaged and had to be forced open and closed by dragging it along the floor.
7. The shower area was extremely slippery, creating a safety concern. The bathroom ventilation was poor, and the shower drainage was slow, leaving the floor wet even the next morning.
8. The toilet faucet appeared dirty and could have been cleaned more thoroughly.
you might also consider to bring universal adapter for powerpoints.
Despite these issues, the outstanding service and excellent location made our stay ok. If the hotel refreshes its rooms and improves the bathroom facilities, it would provide an even better guest experience.
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:BRL 269
โพสต์เมื่อ 3 พ.ค. 2026
ผู้ใช้ไม่ระบุชื่อThis is my second stay at Artotel Casa Kuningan, and no doubt the location of the hotel and hotel breakfast remains the main advantages of this hotel if you're looking for a place to explore Kemang/Kuningan/or even to Grand Indonesia less traffic jam from this hotel.
However, during this booking, what fell short was the service that rendered us speechless. We arrive at the hotel early at 10:00a.m. as we took an early flight, well aware that the hotel check-in is only at 14:00p.m. Hence, we registered our names and confirm our booking and was told that the room will be ready by 14:00p.m. So we left our luggages and went to have lunch and shopping at the malls. We reached back at 15:00p.m. and saw a different atmosphere at the reception. There seemed to be a lot of people waiting for their rooms, so since I have already registered earlier at 10a.m., I kindly ask the receptionist if my room is already check. They say wait awhile, will check. And seeing the faces of the other guests waiting at the lobby, I felt something was definitely off. And I waited until 15:20p.m. with no updates given from the staff with regards to the status of my check in, they all seemed frantic at their computers. Finally at 15:30p.m., I got the keys to my room but with no explanation on why was there this delay, 1hr30mins after the supposed check in timing and moreover, 5 hours after I have registered my name for my check in process.
To note, there was a wedding reception in the hotel on that day. This may have made the check in process much delayed, but not valid for guests to be treated this way as the wedding reception date should have been known well before and hotel management should have planned the manpower resources accordingly.
Additionally, the comfort of my stay was much interrupted too, as this time I was put to a room at level 3. Loud noises from the night bar could be heard very clearly from our rooms and it continued to midnight. Not only music noise, we can hear ladies heels stomping from above and this loud stomping made it worse to our inability to have a comfortable rest at night. Something needs to be solved with regards to the noise pollution heard from level 3 rooms. I have a video that could here the loud stomping from our rooms, but could not upload here.
In short, avoid level 3, and their service can be better to uphold the standard since they first opened. Hotel breakfast remains amazing with a nice pool and yakult/juices.
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:BRL 304
โพสต์เมื่อ 25 มี.ค. 2025|ห้องเอ็กเซ็กคูทีฟแบบ 1 ห้องนอน เตียงแฝด
Gloryne Vincyฉันพักที่ Habitaire Rasuna ระหว่างการเดินทางเพื่อธุรกิจที่จาการ์ตาเมื่อเร็วๆ นี้ และประทับใจกับประสบการณ์มาก ทำเลที่ตั้งสมบูรณ์แบบ ตั้งอยู่ในย่านธุรกิจคูนิงัน ทำให้เดินทางไปประชุมและสำนักงานใกล้เคียงได้สะดวก ห้องพักกว้างขวาง สะอาด และมีอุปกรณ์ครบครันสำหรับการทำงานอย่างสะดวกสบาย ทั้งโต๊ะทำงานและห้องครัวขนาดเล็ก พนักงานเป็นมิตรและให้ความช่วยเหลือดี ให้บริการที่ดีเยี่ยมตลอดการเข้าพัก การเชื่อมต่อ Wi-Fi เสถียร ซึ่งเป็นสิ่งจำเป็นสำหรับงานธุรกิจ โดยรวมแล้ว ถือเป็นตัวเลือกที่ยอดเยี่ยมสำหรับการเดินทางเพื่อธุรกิจ สะดวกสบาย และคุ้มค่าเงิน
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:BRL 244
โพสต์เมื่อ 15 ธ.ค. 2023
Heyike
ห้องพักโดยรวมดี วิวและสภาพแวดล้อมทั้งห้องโอเค แต่สิ่งอำนวยความสะดวก และอุปกรณ์ค่อนข้างเก่าไปหน่อย ทำเลใจกลางเมือง ดีและสะดวกมาก แคบและรถติดบ่อยมาก นี่คือสิ่งที่ทุกคนต้องใส่ใจ
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:BRL 231
โพสต์เมื่อ 26 ธ.ค. 2025
Don Thusitha - Australia
Swiss Bell Hotel chain is very expensive compare to other 4 star hotels. Not worth for money. There are more 4 star hotels much better than this at lower price in this area. I have experienced that. First room they gave me is disgusting. Not clean and broken room. After I complained they gave me another room with same aminities. Booked as a double guest room. But amenities were for a single person.
Location is very good. Near pondok indah mall. Staff also very good and friendly. But greedy management trying to earn big money, giving lower class hotel to customers. So the problem is Management. Not the staff. Also remember, there is no good seating lobby. Restaurant also high price food and drinks. .
You can get much better hotel at lower price than this is my final conclusion
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:BRL 170
โพสต์เมื่อ 29 ก.ค. 2026|อพาร์ทเมนท์ 2 ห้องนอน
ผู้เข้าพัก
整體上還可以
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:BRL 143