Spent one night at this location driving back from Florida to Virginia:
. Well maintained and clean hotel.
. The breakfast service was great: they even make waffle to order for you and many options to choose from.
. Easy check-in & check-out.
. Location is good: close to everything.
. The room was clean but was missing some trash bags other than all was good.
Will stay here again.
Excellent hotel stay with family located in a very convenient location to explore Charleston downtown and nearby Folly Beach. Hotel staff were friendly, room came clean, and breakfast was served nice and warm to enjoy each morning during our vacation. Shower/tub area of the bathroom could always be upgraded as ours felt a little faulty at times, but well aware that this hotel is an older building that's been renovated recently. For the price we paid for our short weekend stay, it was perfect for our needs and made our stay very comfortable in Charleston.
Very nice hotel. Middle of downtown so walking was the way to go. I would have liked to know that it was valet only, which I dont like, and the fact that it was going to cost me 98 bucks for the 2 days we were there...I might have chosen a different place. But overall it was nice. Big room, small tvs but we were out exploring, and you have full control over the AC. The hotel itself is the original Citadel which is really awesome staying in a piece of history.
Front desk - zero personality, acted like she didn't want to be there, no welcoming smile, eye contact or hello. (how hard is that?)
1st room - tv had no picture, only sound. Maintenance guy suggested I switch rooms. Oh boy, back to the front desk!
2nd room - Noisy a/c unit, forever dripping shower head, loose toilet seat, no soap in shower container, dirty bathroom
food - mediocre, juice terrible, coffee station was nice but very slow
staff - guy mopping floor seemed mad I would walk from my room to the lobby. I apologized but literally no way around