Wonderful stay! The staff was incredibly accommodating and friendly from start to finish. We were able to enjoy both early check-in and late check-out, which made the experience even more seamless. The location is fantastic, and the valet service plus complimentary champagne were such a lovely touch. Highly recommend!
We had a wonderful stay at Christmas time. The hotel was beautifully decorated. Check in was easy, we were offered a$20 upgrade for our room, which we accepted and we enjoyed our 3 nights in a suite- lovely!
The courtyard was also decorated and the outdoor fireplace was always blazing. We liked having a glass of wine in the evening. We also loved “The Den” bar!
The pizza was yummy! Such a cool experience- we will definitely stay here next time we are in Charleston!
I stayed at the hotel for three days to attend a conference. My first impression was that the room was spacious enough for a solo stay, equipped with a coffee pot, though the refrigerator was empty. However, complimentary drinking water was available at the front desk, and a microwave was also accessible. The bathroom fan made a friction noise when operating, so I chose not to use it. Additionally, it was a self-circulating system rather than being connected to an exhaust line, which I found somewhat unexpected.
We had a little trouble with our roo, the staff and Kadijah (apologizes if spelled wrong) were wonderful. They moved us to another room without hesitation and were regularly checking in with us to make sure everything was good.
The hotel is very clean and in a really good location. There is a ton of construction going around in the area which got noisy at 6 am. The parking tower while convenient is very pricey in my opinion.