ผผู้เข้าพักWe booked a Superior Room via Trip.com, which mentioned an option between a king-size bed or two single beds. However, upon confirming directly with the hotel, we were informed that the room only comes with a king-size bed—there is no option for two singles. This was quite disappointing as the listing was misleading.
We then requested to upgrade our room, but on the day of our check-in, we were told it was unavailable due to a leak from the rain. With limited options, we had to proceed with the original room and pay extra for an additional bed, which was unfortunately not very comfortable. Unfortunately, the beddings also had multiple tears, which affected the overall comfort.
Additionally, the TV wasn’t working due to cable issues, and the other room we booked ended up not being used. We were told the front desk would be informed, but no clear update was given.
Lastly, the WiFi signal was very weak—I had to leave the door open just to get a stable connection.
While the staff were polite, we hope the hotel can improve on communication, listing accuracy, and room amenities for a better guest experience.
AAlice Travel DiaryEverybody enjoyed our stay. We love the heated pool and buffet. It was a memorable 50th bday for my friend and all of us who shared the day with her. The staff was very helpful and accommodating. Though the place is more near the Palace in the sky than the Tagaytay -Nasugbu road, the visit is all worth it. ☺️
AAlliahkimMy girlfriend and I had a great stay in Via Appia, I love the place, staffs are great, they also have complimentary drink that you can upgrade with special turon for ₱150, it tastes unique with a twist. It’s a must try.
And they didn’t mention that the place gets romantic at night!!! This is perfect for couples who wants to unwind in a peaceful, romantic with a great scenery. Forgot to take pic but they also have the best sunset 🌅
I love everything about this place, we’ll definitely come back 🥰
ผผู้เข้าพักLa Bella Boutique Hotel is a charming place with friendly staff and cozy rooms. The decor is nice, and the beds are comfortable. However, the bathroom is too small, which can be a bit of a hassle. Overall, it’s a pleasant stay with good service.
LLuenDaOur stay in Tagaytay was overall very enjoyable. The hotel offers absolutely stunning views of the lake, which was the highlight of our visit. The spaces are comfortable and well laid out, with a large pool perfect for relaxing.
The staff at the front desk were welcoming and attentive, and the bell service was a very nice touch. We also appreciated the play area, which makes the property especially convenient and family-friendly.
On the downside, some of the furniture felt a little dated, and the response time when calling reception was not always as quick as expected. Still, these were minor issues compared to the overall positive experience.
A great option in Tagaytay if you’re looking for comfort, beautiful views, and a family-oriented atmosphere.
JjudithcdomingoThe hotel staff is very kind and very knowledgeable around the place. They have a 24/7 check in. Very polite
Security: We felt secured in the hotel. They have CCTVs and guards are on duty 24/7.
The location is just beside the main road so it is very accessible. Tho it is located beside the road, we can't hear any sounds from vehicles or motorists along the road. I had a good sleep here.
Water: They have a strong water supply which is a big plus for this hotel as conpared to others.
Restaurant or in house food: not operational but you can order via grab or food panda. no charge.
Rooms: Clean. Bedsheets, pillow cases and comforters are very clean and pristine condition. No moldy smell from room. Spacious and with veranda. Ref is also available. Hopefully, you can add smart tv since your cable tv has 2-3 channels only :(
Cr: Bathtub is a plus point, with hot and cold shower, bidet, and compliementary hygiene kit.
Price: Very reasonable
Pool: needs to provide heater
Wifi: Good connection
JjeyemsKind staff and accomodating. Though di gaanong satisfied sa room medyo gloomy. Pero all goods. Gumagana din lahat ng kitchen appliances. Thank you.
JJohn RexThe room was ok. The only issues were, malfunctioning aircon, no initial wifi, the door is kind hard to open and close, and no initial heater.
But they solved it by transferring us to another room, with portable wifi being delivered. Aircon was now working fine, and the heater was already turned on. Maybe it was that particular room that has issues.
But nevertheless, we had a good stay. I forgot, the pillow was kinda big, and it gives me some sort of a neck strain of some sort.