WWrecks21It was a memorable stay with my family as it was my wife's birthday. I booked it less than a month before our stay and I was only able to get the Attic room. The room was very spacious with 2 single beds and 1 double bed. Unfortunately, the attic room with veranda was not available on our chosen date. I also indicated in the booking that it was my wife's birthday so at least I was expecting balloons or a slice of cake (which all of the hotels that we went to provide) ready when we enter the room. But nothing, I'm not sure if they don't really do this at their hotel. Food was great and the children enjoyed the indoor pool. Though they offered free shuttle service around the property but since the roads are steep it may be burdensome to take a quick stroll around the property if you want to get some fresh air and a little bit of exercise while enjoying the view of the tall lake. We also played bowling and they also have table tennis and billiards as well. The property also has a baroque style Chapel which is perfect for weddings. If you want to book a room, better if you book the lake view if available. The interior of the main building was magnificent, with wooden floors and oversized wooden doors. The huge foyer with what looks like a handcrafted wooden chandelier really gives the place a cozy and rustic feel. Overall, we enjoyed our stay, the only thing is that they need to work on how to make the stay more personal to the guests. A little extra mile of having prepared something like a simple decoration of balloons and birthday greetings would have been nice. For a hotel that normally has wedding, birthday, Christening events they should have something always available for them to use.
ผผู้เข้าพักEvery single staff member we encountered was helpful and attentive. Lu at the restaurant was extremely hardworking and observant and looked after us well. Breakfast was tasty, and they varied it every day. They even offered free milk and cookies before bedtime for kids. Little animal farm and bonfire were wonderful for our little one. Heated pool was a plus factor and usable even on a rainy day. We had loads of fun! Thanks to everyone, and well done!
HHRys⭐️⭐️⭐️⭐️☆
From the moment we arrived, we were warmly greeted by the smiling guards and helpful bell attendants. Check-in was quick, the lobby was clean and relaxing, and every staff member we met was courteous and welcoming.
Our family room was spotless, fresh-smelling, and spacious with a lovely view. The heated pool was perfect for the cool Tagaytay weather, and the staff at the pool and bar were very friendly. Breakfast was good though the selection was limited, and the breakfast receptionist could be more pleasant.
The front desk manager was attentive and accommodating, even offering a free late checkout. Overall, Hotel Casiana is a wonderful place for a relaxing and safe family stay — definitely worth coming back to! 👨👩👧👦✨
ผผู้เข้าพักI rarely leave voluntary feedback for hotels we stay at,
but this one definitely deserves it.
Brittany Hotel is fairly new. We have been meaning to try it for a while since we always pass by it along Daang Hari. We initially booked just an overnight stay to relax a bit. Unexpectedly, we ended up coming back the very next day when we needed a place to stay for another three days and two nights. I asked the same receptionist, Ken, who assisted us during our first check-in if the deluxe room we previously stayed in was available, as we preferred it. They didn’t say whether it was, but instead informed us that they had upgraded our room to a premier one at no extra cost! It was such a pleasant surprise, especially since it was only our second visit. We really appreciated this thoughtful gesture, which made our stay even more enjoyable. A big thank you to Ken for being so helpful and kind. The level of service really stood out.
The overall vibe of the hotel is really nice. It's quiet, very clean, and has a cozy atmosphere. The staff are friendly and accommodating. Although we weren’t able to try most of the restaurant’s menu since we always came back late at night, the food we did try was enjoyable, and the coffee was surprisingly good. While the hotel might feel a bit limited for some, as it's still new, we had a great stay overall. It has quickly become our favorite among all the hotels we’ve stayed at. 😁 We hope they continue to provide great service and even improve it further, especially the facilities and amenities. We’ll definitely be coming back and recommending this place to our friends and family.
AagrixDuring our stay at Hortz Hotel and Resorts in Tagaytay, Philippines, we found the surroundings to be wonderful—peaceful and calm, offering a perfect retreat from the city. The rooms are spacious enough for a family, and the beds are large and comfortable, easily accommodating two people. The toiletries provided were satisfactory, and overall, the rooms were quite clean. However, we did notice a few small insects and some dust on the bed, likely due to the trees surrounding the area. Despite this minor inconvenience, the hotel is a great place to relax and unwind. The serene environment and adequate amenities make it a pleasant option for a short getaway.