ผผู้เข้าพักThe location is good, close to the train station and most sightseeing places in Luzern. The receptionists were all friendly and helpful. The only drawback of the hotel is noise levels. There are many restaurants around with outdoor seating so you would hear people chatting all the way till 11 pm. 5AM in the morning there would be loud street cleaning trucks. There was one night some bar nearby had loud drunk people noise till 2AM. There's no AC in the room so you have to leave the window open and deal with all the noises.
ผผู้ใช้ไม่ระบุชื่อThe staff at Hotel Baslertor were awesome. Toby, Lars and the lady were so friendly and helpful, We felt so welcomed and like the room we stayed in. There are seating areas in the hotel and we were able to relax in between our outings. It was convenient to hop on a bus to get to the main train station and we are able to walk to many places. If housekeeping could keep the room even cleaner it would be perfect.