Very shocked that the Royal hotel Jinene is classed as four star. Walked into smoking lobby with yellow stain everywhere. Yellow net curtains every where … look like there haven’t been washed for years! Booked 7 days at this hotel from 19th April to 26th April 2024. No entertainment, nothing to do here. Surrounding area including the pool, private beach and garden are badly neglected. Very dirty and not maintained at all for the past 20 years! Very old and worn out furniture. Foods are very limited. Nothing for vegan/vegetarian/gluten free people to eat. Have had to make do eating the same dish every day. No ice cream and jelly provided. No various of foods to eat for the kids. Fresh fruits are very limited. Only strawberries, peaches and oranges are on offer. Surprised that they do not provide bananas and other tropical fruits. No thought or consideration given to provide a separate room for non smoker and children to relax and enjoy the hotel without breathing in the toxic smoke that filled the air in the lobby/reception area. Very poor internet connection - always a hit and miss! Bedroom are clean but very outdated. Won’t be coming back to this hotel.
แปล