72 รีวิว
Hotel Belair
ซอร์เรนโต้|0.93km จากBagni della Regina Giovanna
The Good Friendly helpful staff and a warm welcome. Exceptionally clean Beautiful stunning views from the restaurant and the rooms across the bay of Naples Easy walk downhill (15 minutes) into the centre of town. (But beware - a taxi ride from the grand harbour is €25. And €20 from town) Private hotel access down to the small fishing harbour via hotel. The Ok Friendly service at breakfast. Good coffee. Nice fresh fruit. Nothing exceptional - would have been nice to have had some different beautiful Italian breads other than same little rolls and sliced (sweet) toasting bread every day. Also a change in the hot Buffett - mushrooms, quality sausages (not hot dogs) roasted Italian tomatoes. The bacon was often undercooked. Omelettes and fried eggs are available on request. We had dinner the first night and didn’t repeat the experience. We are well used to Michelin star dining and appreciate great Italian food. We didn’t find either here. There were lots of staff milling around who didn’t seem to know what they were doing ( they may have been new staff being trained). Lots of whispering going on and we felt uncomfortable. The food was presented well - small portions on big plates and we filled up with bread - we were hungry! Our room had a most amazing picture window and a comfy bed. It was fairly spacious and very clean. There was no comfort to be found in the room however and on the rainy days when we would have liked to retire to our room and read we would have had to lie in our bed. Not good. All the furniture in the hotel looks good but it is hard and angular. This is not a comfortable hotel. Even in the bar area the design is for aesthetics rather than comfort. One early (rainy) evening we attempted to order a bar meal but were told we could only have a snack as the chef was preparing dinner and was busy. The bartender said he could ask the chef if we wanted. We would have gone back to our room and ordered room service from a limited menu but there was nowhere to have eaten any food that might have been delivered. Therefore we went back into town. On the one and only sunny afternoon we decided to go to the beautiful swimming pool Tge water was too cold to swim in - nice at the height of summer but not the end of May. The beds were uncomfortable. Staff bought another couple who were sunbathing food and drink but never came to ask us if we’d like a drink. Very odd. So in summary - some really lovely points but overall we were disappointed. This is no way a 5 star hotel and we would not return or recommend.
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84 รีวิว