Nuthurst Grange Country House Hotel

Was amazed at the cosy reception and the opulent bar/snug. Had room service of sandwiches that were delicious. Bedroom was so spacious. Windows were amazing not a draft anywhere. Heavy curtains to keep the room toasty! Clean & fresh everywhere. Staff in breakfast conservatory couldn’t have been more helpful! Loved it there & will definitely be back when ever we want that touch of luxury & peaceful atmosphere. Thank you all for preserving this little gem. 💎 🙏

I made a booking in a private room on 2nd September for a family meal (17 people) to follow after a private funeral for my father. The booking was on 17th September – 2 weeks in advance. I was informed the menus/confirmation would follow on email and a £150 deposit was paid. The confirmation email, and menus, wasn’t received. I chased this the following day and finally received it that evening. Email stated the deposit was non-refundable. After reviewing the menu, I called on Friday 6th @ 9am, and left a message for the Events Manager, to discuss some changes we wanted to make to the menu. No call back was received. Lunchtime Saturday 7th still no call. With this lack of response my mother asked to cancel the booking as she was anxious to confirm everything. Upon cancellation I was reminded of the non-refundable deposit. After querying this, and asking to take into account the circumstances, I was offered a credit note. After asking for the Manager’s details, I was given his email address. 2 emails, 2 phone calls later, no response. A shame that customer service lets down such a lovely place.

Perfect stay again ,this must be the 5 th time staying and always a pleasure it’s a beautiful relaxing hotel .we had a lovely quiet room always perfectly cleaned your housekeeping team are brilliant. We had a few drinks in the quiet bar and then had a lovely dinner in the beautiful restaurant. Your breakfast staff are very attentive and the breakfast was delicious. We will be back again soon .many thanks .